All reviews for Riley Heating & Air Conditioning
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The guys that installed my new unit were professional and polite. They got the job done and we are cool again with the new unit.
Thank you to all the employees that set this up and made it happen! -
David was on time. He called when he was on his way.
Took great detail in the service of all 3 units.
Had to replace a breaker on unit. A little over priced for a breaker. But, I dont do attics anymore. -
I have had only good experiences with Riley since I began using them. My outside AC unit had stopped working, so I contacted them for a service call. They sent Technician Gage out the very next day. He was able to ascertain that the issue was merely a disconnected wire, which he repaired. He was friendly and speedy and knowledgeable. I am also glad to have a VIP account with Riley, as I enjoy priority service calls and pay way less for that privilege. Plus, I feel more secure having 2x per year regular maintenance calls included. Highly recommend!
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Gage my technician was AWESOME. He walked me through each process, took great care of my units and I'm looking forward to doing future business with Riley Heating and Air!! Thanks Gage!!! ☺️
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Shane and Gage were fantastic! We called another company before calling Riley’s and we will NEVER make that mistake again. They were very diligent in making sure I understood what was going on and took the time to explain every option available to us. We will definitely be a lifetime customer and plan to get on the maintenance plan to keep everything running smoothly. Thanks again for outstanding customer service and dedication to the customer and the job!
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Called Riley at about 11:30 sun morning, A/C was fixed by 2:45. Great service, friendly tech that came out, price was great IMO. Will definitely call Riley again if needed. They even send you a Pic of the tech that is coming to your house, which I found amazing! Great company.
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I sent an appointment request on Tuesday night and they called me first thing Wednesday morning and a technician was here by 9am. He repaired my hvac system by 11 am and was very nice and informative. I will call them again and I am going to have them start servicing my unit twice a year.
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Absolutely outstanding service by Riley Heating and Air – Beau is awesome!
Just had to share how awesome my experience was with Riley Heating and Air. I had an issue with my AC, and they sent out Beau—seriously one of the nicest, most down-to-earth techs I’ve ever met.
Beau went above and beyond to make sure everything was running smoothly before he left. You can tell he actually cares about doing the job right and making sure you're comfortable.
He took the time to explain what was going on with my system in a way I could actually understand (no tech jargon). What impressed me most was how thorough he was. He didn’t just do a quick fix—he walked me through his process, checked for underlying issues, and made sure everything was working perfectly before he left.
It’s rare to find someone who is not only skilled but genuinely cares about the customer’s comfort and peace of mind. You can tell Beau takes pride in his work, and it reflects in every detail.
If you’re looking for reliable, fair, and high-quality HVAC service, Riley Heating and Air is hands down the best—and Beau is the guy you want showing up at your door. Thank you for making a stressful situation so easy! -
Great service and expertise. Micheal rewired the thermostat and ensured my system was working more efficiently than when originally installed!
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Great service and support during and after the installation..thanks SHANE for an exceptional job. The team at Riley’s heating and air are professionals and friendly. Thanks you SHANE for all you do..I really appreciate you for your support, service and commitment to customer service. I highly recommend Riley’s heating and air to anyone who’s looking to purchase or needed their cooling and heating units serviced or repaired. Please call SHANE. He and the team at Riley’s will take care you promptly⭐️⭐️⭐️⭐️⭐️
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Jaxon was awesome! He did a great job, he talked me through the things that were getting checked and cleaned. That's why I stick with Riley!
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Semi-annual service on two systems was professionally performed by a highly qualified technician. Extremely happy with the service and recommend the annual service plan offered by Riley.
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David is a top notch guy!! Always a pleasure to have him do my service!! Very kind & professional ! Was surprised the cabin was not included w service !!
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The tech that came out to my house initially (Beau), sales person (Shane), and Ignacio and his whole crew that installed our units are awesome. They all gave the awesome customer service and are very friendly. Riley’s has definitely made customers for life with us. Thank you guys for for coming out quickly and getting us all set up.
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We appreciate all our techs who care about our A/C and Daniel is a 5☆☆☆☆☆ Tech!! We love the fact that we get to see all the photos of every aspect of the maintenance inspection. 😊 TY Team RHA!!❤️
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Contacted Riley for a HVAC inspection. Beau arrived on time and explained what he was going to do. Beau was efficient, provided pictures and documented his work. Excellent.
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If you want true professionals on all levels Riley heating and Air is the company.I highly recommend. I promise you will not have to wait 2 to 3 business days to get a call back, your call will be answered the same day. On every occasion that I have contacted Riley heating and Air , I would be given an appointment within 45 minutes of that call on the same day or they would get someone to come out the next morning.Everytime I called I've never had to wait when having an issue with my air unit. Keep up the amazing work.
Angel Walker -
Our technician came and confirmed our fears, within 15 mins a team was here to go over our options and availability. I never get pressured to purchase and was given time to get a second option. Once scheduled it was only a matter of days before the installation began. The installers came on time, put down canvas tarps to protect the floors and kept everything super clean (we have small children so this was important). Six hours later the job was done and the old unit was taken away. Afterwards we were sent an email to confirm our satisfaction with the technicians and cleanliness, we were also sent a thank you package by the company complete with locally made cookies. Our unit works amazingly, the new Wi-Fi thermostat makes changing the settings through the app a breeze (especially after being at the park for hours… I just want to come home to something attic). I waited to make this review until I knew I was happy with the unit, as well as, the company’s performance and honestly I’m glad I did, because I can say without a doubt I would recommend them to family.
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Mr. Mays was very professional and knowledgeable. He answered all my questions and had very good recommendations. I will 100% keep using Riley heating and air and highly recommended them!!
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I want to say that I was very impressed with the service and installation of my AC and heating unit. The first person to come out to My home was Shane Rathel. Very informative sales person who showed me everything I needed. Did not try to over sale and quoted me a price that I was very happy with. The installers that came out. Was very professional and knowledgeable of their craft. Mario, Ignacio, Michael came to my home at 8 AM and finished shortly before 5 o’clock. They made sure every attention to detail was made. I want to give the installers special kudos for all that they did. I highly recommend Riley heating and air, and will also continue to have them service Both of my units.
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Tim is an excellent employee. We highly appreciate his dedication and expertise over the years he has worked on and serviced our HVAC units and would recommend him to everyone!