Frequently asked questions

  • What is Gigo?

    Gigo is a local discovery app for home services. It helps you find nearby businesses for A/C repair, appliance installation, wiring, repiping, and more—based on real reviews and ratings.

    Think of it as a community-powered guide: you compare providers, read experiences, and choose the option that fits your needs.

  • Is Gigo free to use?

    Yes. You can browse businesses, read reviews, and explore service categories for free.

    Some providers may offer optional paid services or special offers, but using Gigo to discover and compare is free.

  • How do I book an appointment online?

    Open a business profile, choose a service (if available), and pick a date and time that works for you.

    After you confirm, you'll receive booking details and can follow up with the provider if anything changes.

  • Can I contact a provider before booking?

    Yes. Many providers support in-app messaging or video chat so you can describe the issue, show what's happening, and ask questions upfront.

    This helps you confirm availability, get prepared, and avoid surprises on the day of service.

  • How do I know I'm getting a fair price?

    Compare ratings, reviews, and recent customer feedback before you decide. Look for providers with consistent quality and clear service descriptions.

    If available, use coupons and check what's included in the service so you can evaluate value—not just the lowest number.

  • How do I contact service support?

    If you need help with the app, your account, or a booking, reach out via the support page or contact links on the website.

    Please include your booking details (if you have them) and a short description of the issue so we can help faster.