All reviews for Red Mountain Air Conditioning

I needed a new A/C along with full duct install for a remodel. Tim Friederich and the Red Mountain team did an awesome job. Highly recommended.

I received a recommendation from a friend about Red Mountain Air when my air conditioner stopped working. 1. They came out when I called them and found the problem after I had called several other companies - yes, even on a Sunday. They got it going for a fair price, and offered me that discount if I ever wanted to purchase a new one. Mine was 22 years old. 2. When I wanted to purchase they sent an engineer, Tim, to evaluate my air conditioner. They looked up who had recommended them to me and commended the man on all aspects of how he investigated them and other companies and had them replace his. Tim went up and took pictures of it and shared all the photos with me. He went piece by piece, so I would understand what they would do. 3. I wanted a Trane. They only sell them. He went over all costs up front so I knew exactly what the cost was. I payed half. 4. I ordered it and a few days later Techs came and I received a new air conditioner in a day in a half. I had an "air scrubber" put on because I have a dog that sheds. 5. Tim was just here and checked all the work, went through the house to make sure all vents where working optimal, checker temp in each room to make sure it was balanced. checked on the roof to make sure all was correctly done, even checking my flat roof repairs and that the drain was taking water off the roof. He had to do some engineering to make sure that happened.
I cannot say enough about Red Mountain Air. Their attention to detail, great tech's installing, clean up, and follow up are excellent.
I highly recommend Red Mountain Air of Mesa.
Mary Ann

Thank you, Red Mountain Air Conditioning for doing a professional installation on our new Air Condition unit. There workers were clean, professional, and courteous would highly recommend them for all your air condition needs

New air conditioner installed.Tim Friederich was outstanding in answering all of questions. Installers were very professional and on time. The office staff also did a great job answering our questions. Tim just did the final inspection. Highly recommend Red Mountain Air Conditioning .

I would like to take this opportunity to thank Red Mountain Air Conditioning (RMAC) and their team (Roberto; Junior and Luis Jr.) who replaced our existing A/C split system with a new Trane System last week (6/8-9/22). The team did an exceptional job. They were professional, well organized; very experienced, efficient and friendly. They were all a pleasure to work with on the two day job. They were also "tough as nails" as unfortunately the temps were 100+/- which make working in an attic and outside sun quite challenging. These folks handled it with ease and professionalism. A few days after the work was complete I had the opportunity to inspect the furnace install in the attic and found it to be very impressive and top quality. These days it can be very difficult to find companies with a staff of such "high caliber" folks. These three gentlemen are an outstanding reflection of RMAC and we look forward to the opportunity to work with them again in the future.

I dealt with Tim F of Red Mtn Air who was provided sound professional advise and patiently answered all my questions. Install team arrived on time and did an excellent job replacing my AC unit plus additional duct. Install team left the job site neat and tidy. Pricing was also competitive (I had three quotes). I will do business with them in the future as well.

I got to know Terry 19 years ago when I first got to Phoenix as he was servicing the HVAC for the restaurant I worked in. Naturally, when I needed new A/C for my home he was the first guy I called.

Not wanting to make a decision solely by blind faith, I did call a few others for comparison and Red Mountain stood head and shoulders above the rest. The initial visit (and the following ones as well) was friendly and professional. They took the time to discuss my options vs. other companies that tried to force their solution on me.

The installation was done professionally and on time. They checked to make sure everything was working well and followed up later to make sure things were still great. Two years later I cannot find any fault with the service that was provided and I confidently recommend Red Mountain to anyone that needs HVAC service.

Absolutely the best service ever! My appointment was made immediately and I had service the very next day. Tristan provided five star service and my home is nice and cool. I am so extremely happy. Thank you so very much. Sincerely, Kimberly

Our original AC unit, installed in 2005 at time of house construction, was performing poorly the last couple of years and the SRP bill was increasing as a result. After 12yrs it was time to replace the unit, especially since my wife and I had little confidence it would make it through the 2017 summer. This was in mid-April and we didn't want to wait until the heat of summer to get it replaced.

We researched quite a few companies, had some estimates and called Red Mountain as the last one to come out before making any decisions. The sales rep Tim came out on a Saturday morning, early in the time window he gave us for arrival. He even called to say he was nearby and arriving soon. He was, professional, personable, knowledgeable and easy to talk with. After a thorough walkthrough and check of the current system, Tim took plenty of time to explain our system's issues and several options for new units. We settled on a unit that fit our budget and needs. What we really appreciated was that he explained upgrade options BUT did not push to upsell them.

Tim had a crew at our house for the install that Wednesday morning (3 days after the estimate). Two excellent, friendly, professional techs showed up on time and a third joined them within 30 minutes. They were respectful of our home and laid down tarps to minimize dirt, worked hard and knocked the job out in 6.5hrs (with only one short break) and cleaned up perfectly when they were done. Although the install was fairly quick, they didn't rush the job and took the time to do it well.

Tim came out a week later to ensure everything was installed properly and working well. It was! What an amazing difference the unit made in both home comfort and energy savings (cut the bill almost in half from the previous summer). The office also followed up shortly after to check that we were satisfied with the job... and we were... still are!

This company is outstanding with performance and customer service (and pricing) all around, from the office, salespeople and technicians, which is becoming more rare these days. We highly recommend them for any AC needs, whether for a new install or maintenance service.

Thank you so much and keep up the great work!

Red Mountain has gone above and beyond when my a/c went out. From Tim who came out and gave me a quote, to the installers, and of course the office people, it was a pleasure working with everyone. They were all so nice, professional and helpful. I felt like they really cared about my well being and to get my new a/c installed as soon as they could.

We bought a new ac unit from Red Mountain Air Conditioning and John P was great! Knowledgeable, friendly, and no pressure. Their install crew were professional.

Tim was Great. He made the whole process of buying a new AC very easy and informative. The install crew were very prompt and clean when installing the new unit. Would highly recommend Red Mountain Air for all your AC needs.

I have used Red Mountain for a few years now. They helped me initially to fix some issues another AC contractor left behind. I always have good service with them and will continue to use them in the future. Also wanted to say thanks to their tech Rhino for fixing our issue yesterday. He was knowledgeable and very friendly.

Hello, I am the maintenance supervisor for several commercial properties that are located in Mesa, Chandler, and Gilbert Arizona. I use Red Mountain Air for all properties and they do a great job. Especially when it comes to the correct diagnosis for AC repairs, which always saves time and money. Terry, JD, and Bill are the guys I usually work with and have confidence in all of them. Great to work with, great insight and advise and always appreciate their help."

I received 3 quotes, one of which was from Red Mountain Air Conditioning. They had the best price. They installed 2 complete units for me. They were polite, clean and on time. I would recommend them to a friend.

If you are like me and want a good value for your money, please consider Red Mountain Air Conditioning.

I had a great experience with Red Mountain! Tim Friederich did a thorough assessment of what I needed, answered all my questions, gave me a fair quote, kept in touch during the installation, and made sure I was satisfied in the end. Will definitely call him again.

Red Mountain Air Conditioning is quick to respond and provides excellent customer service. Tristin was awesome and provided updates through each step. Highly recommend Red Mountain Air Conditioning.

My entire experience with Red Mountain Air Conditioning from Tim in the sales department to the service installers of my new A/C Unit was absolutely the best Tim was extremely informative helpful and “up front “ in all his conversations with me. The installation crew of my new A/C unit were courteous efficient and clean up after the job was immaculate. Service installers wore “booties” and face masks when they entered my home. The entire process was timely complete and accurate to my original quote for the job. One of the best experiences with any type of service company I have had. FANTASTIC JOB !! THANK YOU

I have been very pleased with the service from several technicians I have worked with at Red Mountain A/C, formerly C&M. I appreciate that they are not paid on commission so there is not an incentive to push unneeded parts or repairs. They are honest and willing to explain technical details in simple terms. I was very glad that I took their advice to install a safety switch 2 years ago, which worked last summer and prevented me from having a big mess and water damage in my ceiling. I would recommend this company highly!

Replaced two roof AC units. Got a bid from Tim and the installation was scheduled within one week. Got another bid on the same units from another company that was 4K over RM's bid and even though they offered to negotiate, I declined their bid.
Have to give A+ to Red Mountain on this project. Everything went exactly as planned. All courteous professional installers, all equipment functioned as planned. Many thanks to Red Mountain, I will recommend to all of my neighbors.

AC fan wouldn't spin, no cold air so I left a message at midnight on Saturday hoping just to get a response on Sunday to set up an appointment. Not only did I get a response first thing Sunday morning, the technician, Pete, was out to the house finished with the repairs and I was back in an ice cool air conditioned house before 10:00 a.m. that same morning! Excellent service, awesome technicians, and a great experience over all. I would highly recommend Red Mountain air conditioning to anyone looking for repairs or a new system. Two thumbs up!!