All reviews for PerfectTemp Heating & Cooling
Write a review-
I scheduled seven appointments in san tan valley to get quotes for replacing our HVAC system. Seven companies came out, and i compared each one to see who would be the best fit. Some didn’t impress me much, while a couple did a decent job explaining options. But when Raymond from one company arrived, he really stood out by giving clear answers and showing real attention to detail. Raymond patiently answered all our questions and responded to every email we sent. Their price was competitive, and the quality of their work really showed in the little things that made a big difference. It’s clear this company cares about doing a great job and values customer service for the long term. The installation team, including Conner, Ernest and Raymond, were all friendly, knowledgeable, and professional. the work was finished quickly, and they made sure everything was clean before they left. a special thanks to Conner, who worked super hard and took only two quick lunch breaks during the installation. If you want to look smart in front of your family and get your hvac system replaced by true pros, i highly recommend calling them in san tan valley.
-
Just before we put our house on the market, we experienced an issue with our heat pump not cooling properly. We reached out to PerfectTemp Heating & Cooling and they swiftly fixed the problem. Unfortunately, a few days after the repair, our heat pump was hit by lightning and could not be salvaged. PerfectTemp stepped in promptly and found a suitable new heat pump. Considering our inside unit and all the wiring were 40 years old, they also replaced all of that, and they did it at a very reasonable price. At the time, we had people like Conner, Raymond, and Ernest working in the house for an estate sale, so having the heat pump replaced quickly was crucial. I wholeheartedly endorse PerfectTemp for AC repair and HVAC replacement. Every one of their team members that were dispatched were professional, compassionate, and reliable.
-
I simply can't express my gratitude enough for the quick responses and proactive communication I received while preparing to put my house on the market in San Tan Valley. From the get-go, I was provided with sound advice and recommendations that made me feel comfortable and instilled a sense of trust in the AC repair company. I firmly believe in doing things correctly the first time around. The price quote was fantastic and the recommendations were on point. A massive thanks to Conner, Ernest, Raymond and their colleague for the installation of my new HVAC and Furnace system. The new homeowner will undoubtedly appreciate the fresh installation. I sincerely hope that they continue to use this company for any future maintenance, repairs and upkeep of their AC and Heating Equipment. This is undeniably one of the best local AC repair services in San Tan Valley, a solid 10/10!
-
We have been using PerfectTemp Heating & Cooling to service our old furnace for a couple of years. They always checked everything and got the equipment ready for each season. Their team was consistently prompt and professional, providing the services we requested. This summer, we had a new furnace installed by them. The team was knowledgeable, professional, and offered fair prices. During the quoting process, where we received estimates from several HVAC companies, they guided us through various options and explained the costs for each. Once we decided to go with them, they scheduled the installation quickly and arrived on the agreed date and time. Their work was outstanding, and they cleaned up the area thoroughly after the installation. They have also returned to service the furnace since then. As always, they showed up as promised and completed the service. The technician was very professional. I couldn’t ask for more from them.
-
Since moving into our home in San Tan Valley, we kept having trouble with our HVAC system. This was already the third time we needed a service call for the AC not working. PerfectTemp Heating & Cooling sent out Marvin to take a look at our unit. He really went above and beyond by carefully inspecting the system, even taking it apart further than usual. Marvin discovered that a big piece of wood had been left inside one of the ducts during construction, blocking about half of the airflow. This was causing the AC to freeze up. He did a great job figuring out the problem and fixing it right away. Now our system works perfectly!
-
This HVAC service provider is simply outstanding. I was experiencing issues with my thermostat, and they went above and beyond to investigate the specific model and even tried to assist me via a phone call. This level of customer service is truly rare. Raymond is consistently helpful and flexible when it comes to scheduling appointments, and the service technicians, like Ernest and Marvin, are always courteous, efficient, and timely. If it were possible, I'd award them a full 10 stars. They demonstrate a deep understanding of their trade and genuinely value and take care of their clients.
-
Earlier this year, during the colder months, I returned home to find my blower unit not working and a strange smell in the house. Following my dad's suggestion, I reached out to PerfectTemp Heating & Cooling. They arrived at my home the very same day to assess the problem. They were able to replace just the blower unit, which saved me a significant amount of money compared to replacing the entire system. Within three days, they had the necessary parts ordered and installed, keeping my family warm throughout the winter. Recently, when a capacitor failed on my heat pump, a technician came out within one day (I called on a Sunday) and replaced the capacitor, restoring my heat pump’s functionality and ensuring my home stayed cool for the remainder of the summer. I typically handle home improvement projects myself, but I'm sure I couldn't fix my HVAC system as effectively as they did. It's comforting to know who to call for heating and cooling needs. The service was professional, friendly, fair, and incredibly quick. I highly recommend them. Special thanks to Ernest, Conner, and the entire team.
-
perfecttemp heating & cooling gave a detailed and accurate assessment of what my home needed for ac repair and cooling. ernest was really patient and knew a lot, answering all my questions about getting a new heat pump and air handler. out of everyone i talked to, he was the only one who actually checked my house carefully to figure out the right size for the system. i'm so glad i picked this setup instead of a different option. right away, i noticed my home felt much cooler and more comfortable, which is really important here in the arizona heat. ernest also understood that having a quiet unit mattered to me and suggested the perfect heat pump. i also decided to add a whole home air cleaner, and i could tell right away there was less dust and pet dander in the air—my allergies even got better. this was a smart investment for my home and i'm happy i went for it after all my research. from the hardworking crew to the helpful receptionist, everyone made the whole process smooth and easy.
-
i have called for furnace repair in san tan valley several times for my clients’ homes. in my work, we often need furnace servicing, water heater help, and sometimes replacement of central air units. the team is always professional and works efficiently. their prices are very fair compared to others. i have been very happy with all the repairs and installations they’ve completed on my jobs. whenever i need service, marvin and his crew are quick to respond and always finish everything on time. i definitely recommend their furnace repair services!
-
I am extremely thankful for the technician, Marvin, who came to my house. He was very polite, knowledgeable, thorough, and patient. I had been waiting a long time to get my central air conditioning working, and Marvin was able to handle the difficult situation left by previous diagnostic visits. Even though he was busy, he promised to come back early the next morning and actually arrived before the scheduled time. His dedication, skills, and determination were impressive, and he made sure my central air system was up and running, even during the hottest and most humid weather. I will definitely call him again for any HVAC needs in the future.
-
I can't express enough how pleased I am with the heater repair service I received. Ernest, the lead technician, took a detailed look at our heater situation and presented multiple repair options for us to consider. He spent a significant amount of time answering all of my queries to help us choose the most suitable solution. On the day of the repair, Jared and Raymond were punctual, attentive, and thorough. They laid down protective sheets to safeguard our floors and were cautious while moving equipment around our San Tan Valley home. The repair process was smooth, without any hiccups. They even took the time to demonstrate how to operate our new, advanced thermostat. A few weeks post-repair, I am delighted to report that the heater system that Ernest recommended is working flawlessly. It's incredibly quiet, thanks to the variable speed blower. I want to express my gratitude to Ernest, Jared, and Raymond for their excellent work. We couldn't be happier with the outcome of this repair process.
-
I haven't written a review until now because the weather has been mild. I've only used my furnace a few times, but I want to share my positive experience. I discovered this company on Thumbtack. I reached out to them and received my estimate the very next day. By the end of the week, my new units were being installed! I'm really happy I decided to invest in a new system. Jared and his team found a leak in my wall and properly adjusted my return for a filter. Conner, who provided the estimate, ensured that my home was equipped with the right size furnace, which was previously too large. As a military family, we often don't have local references for these types of services, so having a company like PerfectTemp Heating & Cooling to count on is invaluable!
-
When we initially contacted PerfectTemp Heating & Cooling to book our furnace repair, we were greeted with utmost professionalism. This professionalism extended from the representative who took our call to the technician, Ernest, who performed the safety and maintenance service on our furnace. We were very impressed with their service. Their communication was on point, we received a call and text prior to Ernest's arrival, and the furnace repair was completed with the highest standard of professionalism, courtesy, and efficiency. Ernest demonstrated exceptional skill and integrity, coupled with enthusiasm, respect, and clear communication. We look forward to working with him again for future furnace maintenance and related installations. Our experience with PerfectTemp Heating & Cooling in San Tan Valley left us feeling confident and we are delighted to have established a working relationship with them.
-
Initial Site Visit Raymond came out to take a look at our place before giving us an estimate for installing a new compressor and evaporator for our mini-split AC system. He really knew his stuff, which made us feel confident about moving forward. He was very professional and also friendly. Installation Raymond was able to fit us into a busy summer schedule, and his top-notch crew, Ernest and Jared, showed up just a few days after we agreed to the estimate. We had some parts from our old system, like the line sets and communication wire, that were still in good shape, so they reused those to help us save on costs. The crew arrived right on time at 8 AM and finished everything by noon. Even in the heat, they worked straight through without a break, and installed a new 18,000 BTU outdoor condenser unit plus two 9,000 BTU indoor inverter splits. I was so impressed with how quickly and neatly they worked that I asked for a walkthrough. Ernest showed me what they’d done and made sure everything was running perfectly. It’s been a week since the install and the new system has been working great with no issues at all. Every part of the process was positive, from Raymond’s initial visit to the installation done by the crew. I don’t think you’ll find a more efficient or skilled team for this kind of HVAC work. We had a different contractor do a similar install before, and it took them three times as long and cost more. I’m glad we went with this team instead. We also recently had both our AC systems serviced by Jared, who was fast, thorough, professional, and friendly. He clearly knows his trade and did a great job.
-
Marvin was very knowledgeable and extremely patient as I asked him several times to explain the details and operation of my central air and furnace. He answered all my questions and was always polite. I really felt like he was honest with me, which is so important! Later, I decided to go ahead with a full replacement of my A/C and furnace. I worked with six different team members, and every single one was courteous, helpful, and patient while I made my decision. The pricing was very reasonable compared to other companies, and I feel very confident that I chose the right team for my HVAC needs in San Tan Valley.
-
On a cold evening, our HVAC stopped working and we had no heat. We called for AC repair and they were able to come out quickly to fix the problem. The technician, Marvin, arrived on time and was very knowledgeable and professional. He found that our controller had burned out and replaced it right away since he had a spare part in his truck. Marvin also checked the HVAC system for carbon monoxide to make sure everything was safe. I was very happy with the clear communication and expert service. I plan to have them come back for annual AC maintenance before summer. I highly recommend this company for anyone needing AC repair, and Marvin did an excellent job!
-
we needed to replace an old gas wall furnace in our room addition. after looking into our options, we decided that a split-unit heat pump ac would be the best choice, especially since it’s much quieter, gives us both heating and cooling, and is more energy efficient. since we were switching to a heat pump ac, we also needed some electrical work, which added a bit to the cost. the technician, marvin, explained the benefits of a heat pump ac and walked us through the installation process step by step. he answered all our questions and made sure we understood everything. marvin also recommended a great electrician who completed the electrical upgrades quickly and at a fair price. after the installation, the office staff let us know about a local utility rebate we could apply for, which helped us save even more money. they even sent us the application form, making things really easy. with the rebate and possible federal tax credits, our new quiet and efficient heat pump ac ended up costing only a little more than just putting in a new gas furnace. we’re really happy with our new ac system and the excellent service we received. living in az, having a reliable and quiet ac makes a huge difference.
-
We recently had a team install a ductless mini split system in our home. They did a fantastic job! Ernest came by first to give us an estimate, but he also took the time to explain all the available options and helped us find something that fit our budget. He was always ready to answer our questions, whether it was by text, email, or phone. The crew that came for the installation was very professional and did excellent work. They made sure to explain how everything with the HVAC system worked and even told us about a rebate we could apply for, which we didn’t know about before. We highly recommend their HVAC services and will use them again in the future.
-
The office staff were incredibly friendly and supportive when I reached out for a technician to come to my home and evaluate my heating system. Conner arrived and informed me that my heater (which I purchased way back in 1984) was due for a replacement. He is a fantastic technician—knowledgeable and personable. I truly enjoyed his visit and am excited to have him return each spring and fall to service the new unit installed for me. The installation crew, which included Jared and Ernest, was exceptional. I've never encountered a nicer group of workers in my home. The project manager was very helpful, stopping by to check on the job, answer my questions, and provide all the necessary paperwork. He was patient and kind throughout the process. The inspection team did a wonderful job and took the time to address all my remaining questions. I'm absolutely thrilled with the heater repair and installation process. I look forward to many more years of working with this fantastic team of skilled professionals. I would highly recommend their services to anyone in need.
-
After two other HVAC companies couldn’t figure out why my heater kept burning out fan motors, Raymond from PerfectTemp Heating & Cooling took the time to get to the bottom of the issue. He didn’t give up until he found the problem. Raymond discovered that the electricity coming into my home was at such a high voltage that it was causing the motor to overload. Following his advice, I reached out to the power company to have the voltage regulated. In the meantime, he installed a temporary fan motor so I could keep my home warm. A few days later, Raymond even called to make sure my heater was still working well. I’m really impressed with the great service—professional, skilled, and genuinely caring.
-
i had a great experience with this company when i needed furnace repair in san tan valley. their technician, marvin, showed up right on time and was really professional. marvin really knew what he was doing—he checked over my furnace carefully and explained everything to me as he worked. he made sure the whole system was running smoothly and even cleaned up the area before he left, which i really appreciated. what stood out to me most was marvin's honesty and clear communication. he gave me a straightforward report on the furnace, pointed out a few things to watch for in the future, and suggested practical solutions, but never tried to push any unnecessary repairs. their prices were fair, and the quality of service was excellent. i highly recommend this company to anyone in san tan valley looking for dependable and top-notch furnace repair. awesome job, marvin!