All reviews for Empire Custom Cooling

Great service and pricing!! Thanks guys!

Quick, professional, honest. Couldn't ask for more than that.

Im very happy with the customer service they provide I highly recommend them.

Very professional, on time and friendly. They are very thorough and will answer all questions asked they go above and beyond. This is the only company I will use.

Extremely professional, clean and friendly, and always happy to answer any questions. They will take care of all your heating and cooling needs.

These guys work like a well oiled machine! Did a whole reduct and swapped out my old unit in just a couple days. I couldn’t be happier, hit up empire custom cooling for all things HVAC related.

Wend above and beyond, very knowledgeable, honest and trustworthy. It’s hard to find good companies like this. I don’t always leave reviews but when someone takes pride in their work I think it deserves merit.

My wife and I were purchasing a property and had a very short time to have the heater installed to make appraisal.we made the decision after contacting several other places and they were able to knock it out in 2 days with extremely nice work and pricing was actually less than the quote ..so it was a win all around..very happy

Very professional customer service. Wanted to make sure my A/C system was ready for the summer heat coming soon, and now it blows super cold. Can't wait until I need it, as I feel it will be better than ever. Thanks for the great service.

Great customer service and we're able to come out on a Sunday and fix the air conditioner in 110 degree heat thank you. Would definitely recommend.

Empire custom cooling is a great company to use for all your HVAC needs. Very reliable, quality work and most important runs their business with Integrity.

Travis was on time, very professional and did a great job! I would recommend Empire Custom Cooling to anyone looking for affordable, reliable service for their HVAC.

We called Empire Custom Cooling on 4th of July weekend because our air had stopped working. Travis answered our phone call on a Saturday and came out on Sunday to help us with our air conditioner!!! He was on time, personable, knowledgeable and completely transparent with what was going on. His communication was outstanding both on phone, via text and in person. Pricing was fair and job was well done. We will definitely be using Empire Custom Cooling for our future AC/Heating needs and referring our friends and family as well. Thanks again Empire Custom Cooling!!!

Incredible service! The owner Travis responded immediately to our service request, found a way to squeeze us into his busy schedule and was able to immediately identify the problem, and fix it quickly. He even went the extra mile and drove to help us on a Holiday weekend. He explained everything very thoroughly and clearly is an expert in his trade. We’ll never call anyone else with our A/C needs. Very professional, honest, and prompt.

I purchased a property without heating, and the ac was broken. Empire came out and fixed the problem, and installed heat quickly. They also fixed my rental property when another company couldn't find the problem and had to diagnose 3 days in a row. Highly recommended if you want straight forward pricing answers and work done correctly the first time.

Travis came out to my house today while I was away and got me cold air again! I'm active duty military and was unable to be at home and could barely talk to coordinate with them. They got the job done and I was able to trust them to be at my home with my pets while I wasn't there. Top-notch service.

I thought I was calling a different company. I'm glad that I got a hold of the Right company in the mix up. My AC went out on the hottest day of the year in Moreno Valley. I called that day, they came out the next day. They came on time and assessed the situation. I was planning on having to replace everything because it's an old system. Ryan explained what the problem was and was able to fix it on the spot at a very fair price. Working 90 minutes my house was cool again! I cannot highly recommend this company enough. Thank You!

Great customer service. They were able to come same day to diagnose issue with AC. Answered all questions and concerns. Provided options for repair with pricing and lead time clear. Repair went smoothly with great communication on arrival and completion windows. AC working great now. Would not hesitate to use for any future heating/cooling needs.

Fantastic service! I had a new unit installed and Empire Custom Cooling came to the rescue. Price was low compared to others and the service was top notch. I am grateful that I found a great company to work with!

Got a new unit installed, great service, new ducting; the works. Extremely professional service, fantastic install, and the airflow is so much more efficient than I could've imagined my house would allow. The air is crisp. If you need anything HVAC related, look no further than Empire Custom Cooling Inc.

We have no AC!! Both units are broken. Our broken system is 21 years old and we need to replace the Condensers and coils! This company comes highly recommended. I'll update as we progress!!

8/24/23 Talked with 5 companies, this one is the best customer service! Always responsive and communicative. We have an installation set up for Monday!!

8/31/23 COLD AIR!!!! Very happy family!
Note on owners!! Top Notch!! I know a tiny bit about AC and Constructions, and these guys are pros!! Their pricing quote was 100% honest and to the penny, even with a few unforseen ad-ons!!

Went with American-Standard due to high quality!! We only replaced condensor and coils, hoping furnace that gets used 2X a year is good. Will update, if i need to use them for any more AC service!

HIGHLY SATISFIED!!