All reviews for Magnolia Heating and Cooling

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    5

    Thank you Magnolia heating and cooling for installing my new ac splitter. Your entire team is amazing, professional and top notch. I'm so pleased with my new unit and the ease of the whole process as you have fine tune every part of your craft. Thank you Erick, Jesse, Steve, Freddy, Cole and Karina. I am grateful for your assistance.

    5

    I called Magnolia because the upstairs AC unit wasn’t working. Air wasn’t coming out of the vents. Ken the technician arrived as expected. He diagnosed the issue and R&R’d the blower within an 1hr 30min. Within that time, he also checked out the condenser to make sure it was working properly. Ken was very friendly, courteous and knowledgeable. Very happy with Magnolia and will definitely use them if I have any HVAC issues in the future.

    5

    I’ve had a Magnolia ac system installed in my home 10 years ago . They have always been professional and courteous with the services they provide. Recently I notice my ac would run longer and not cool as much as it used to. I appreciate Magnolia on how well they keep in contact with exciting customers and communicate via text/email . I worked with Kirk who came out to check my ac system and was very professional and well experienced technician . Kirk was very knowledgeable with my ac systems and even informed me on new systems out in the market. What I appreciate the most is he was able to give me a variety of options and was very upfront and honest of whether to repair or possibly replace in the near future. Kirk was able to get my house cooling again and I am probably looking into replacing my ac in the near future. I am thinking of going with a mini split system which will help avoid replacing the original duct work that my home currently has and need los replacing thus saving me money with a new system instead of placing a band aid on my old system that is out of warranty. Definitely recommend Magnolia Heating and Cooling it is one of the few family owned businesses in the IE and very professional. Highly recommend giving them a call.

    5

    I called up Magnolia because my AC was having issues cooling my home. They sent out Jesse to check the system. It was about to go out. I asked him if they install new systems and he referred me to Bobby. Bobby was able to come out the same day and gave us 3 quotes for a new system. i opted for the most efficient system and the financing was a breeze. He also dropped off a couple of portable AC units to help out until the new system could be installed. 2 weeks later the installation team came out and completed the install in a day. There was an issue with the heat pump not working and Magnolia replaced it with a brand new one the following morning. Then they sent out another tech for a quality assurance check about a week later. Mike was able to fine tune the system and it works amazing now! We’ll definitely be customers for life! I highly recommend Magnolia heating and cooling.

    5

    Andy was our HVAC Technician that performed the scheduled maintenance service on our system. He sent us a message with his ETA and arrived promptly. He was professionally dressed, courteous, and friendly. When he was finished performing the service he went over his findings and provided helpful recommendations to keep our system operating at maximum efficiency.

    5

    Had an issues with my AC that turned off on Sunday morning out of the blue. I called the company which they were closed so I left a message. I got a text message after leaving the voicemail that they acknowledged my call. Monday morning right before 8am I get a phone call from Sarah regarding my issues and I believe she wanted to send someone out the same day. I scheduled my appointment for Wednesday between 12pm-2pm and the technician called me to let me know he was around the corner so I can put my dogs in the house. The technician found out the issue right away and since I was due for my maintenance he was able to do the maintenance call right away. Ken was very knowledgeable and showed me what he was doing step by step. For my next maintenance service I’m going to request him! This is someone you would want to have on your team. Give that man a R A I S E ! ! ! !

    Overall I’m happy with Magnolia services, everyone that I’ve talked to in the company from the office department, sales rep, installer and service technician’s are awesome!

    Thank you again ⭐️⭐️⭐️⭐️⭐️

    5

    I have been using Magnolia for the last few years and they are always provide reliable service. Their technicians are always on time and friendly.

    5

    Drew from Magnolia Heating addressed our HVAC issues and provided exceptional service. He quickly assessed our broken unit and proposed affordable solutions tailored to my family's needs. Drew took the time to explain the pricing breakdown thoroughly and offered valuable advice on how to care for our unit effectively. His kindness, transparency, and non-pushy approach were truly impressive. Thank you to Drew for your outstanding service—you saved us from the summer heat!

    5

    Got a new installation of a ac system
    They were very good at explaining everything
    The gentleman were kind and professional
    Definitely will be using them again

    5

    Fast response. Quickly analyzed problems and clearly explained. Work completed efficiently and cleanly.
    Big thanks to technician Ken for a great job!
    Would definitely use Magnolia again.

    5

    Magnolias team is great. From start to finish they were kind and shared several options that best suited my home. Installers were always in time and work steadily to ensure the job was done correctly. My home has never felt as comfortable as it does. Thankyou!

    5

    I had a good experience with this company. They sent Bobby who was punctual, kind, honest, and helpful. He was knowledgeable and very thorough with his assessment of my HVAC system.

    5

    I had my routine maintenance done today. Diego was very efficient, friendly and didn't mind my dogs round his feet. I've been having Magnolia Heating and Cooling service my system for some years. Always pleased.

    5

    Great experience w/ the whole system, A/C & electric furnace! All Daikin, w/ Zoning for upstairs & downstairs! Bobby the sales manager was friendly & explained all the tech to us! The old system was almost 24 years old!

    5

    Our system shut down unexpectedly on Sunday night before Labor day. Forecast was for 100°+. We called Magnolia Heating and Cooling on Labor day. They were there by 930AM on Labor day to fix it (service rep: Damian). It was a connection within the unit that caused the shutdown. Technically it was 'out of warranty' but Magnolia Heating and Cooling fixed it at no charge. Outstanding service! Outstanding technical expertise by Damian! Thank You Magnolia Heating and Cooling!!! Thank You Damian!!!!

    5

    Very great and easy experience! We had a time sensitive issue and they were able to squeeze us in that day. When the technician DIEGO showed up, he was on time, polite, and professional. After he was finished he explained everything very clearly and answered all of our many questions. He asked and clarified to find out our exact concerns and addressed them all.

    5

    Recently had a heating & cooling check up with Magnolia Heating & Cooling. The technician Diego did a great job & was very open about explaining various aspects of my home’s heating & cooling system.

    5

    I had a great experience with this company. They arrived right on time, conducted a thorough inspection, and clearly explained what was going on. The information they provided was really helpful, and they were able to fix the issue quickly and efficiently. All of this was done at a very reasonable cost. Highly recommend!

    5

    Damian from Magnolia heating and cooling was super helpful and explained everything that he was doing and showed me pictures of everything. Also gave me information on heat pump which I have had at our old place and loved it.

    5

    “Today I had my HVAC maintenance service performed by Magnolia heating and cooling, and I couldn't be happier with the experience. The technician, Andy, arrived on time and was very professional and courteous.
    He conducted a very thorough inspection, checking all the air vents and ductwork. He took the time to explain everything he was doing and provided some helpful tips.
    The service was efficient, and he even left the work area cleaner than when he arrived. I feel confident my system is running safely and efficiently for the upcoming season. I highly recommend Magnolia heating and cooling for their outstanding service and expertise."

    5

    Freddy and Miguel are great installers. They explained everything about our new HVAC system. They were carefull around our house and cleaned up after done. Made sure we were satisfied with everything.