All reviews for RKM Heating and Air Conditioning

Juan is an amazing tech very honest and trustworthy. Thank you for always being transparent and explaining everything along the way! Taking everything one step at a time!

Jay was incredibly friendly, knowledgeable, professional, and courteous. He was very quick too. In and out without disturbing our daily lives.

Gustavo and Miguel were a great team getting everything done perfectly! Highly recommended!

Bryan was awesome!! Made sure we were aware of all the issues with our unit and how to keep it running for years to come. Very knowledgeable and helpful!

Emmanuel was went above and beyond. Air and heat were both not working. For a good price he can’t them back up and running for fairly cheap. Thanks for you're service!

James was efficient, thorough, and knowledgeable! He was clean and respectful of our home, and even took great care to ensure the safety and security of our pets throughout the visit.

Jay was professional and caring and very informative. Will definitely do business with him again. Free estimate.

Bryan and Jay were very thorough and informative. They explained everything in detail. They took their time and gave great service.

Ron was was very helpful and a pleasure to have out for our maintenance. He had answers to all our questions and offered us legitimately good upgrade suggestions that we will likely be making in the near future.

RKM did 3 heat pumps at our house. Their service was top notch and they saved us a considerable amount of money compared to their local competitor in Riverside. We are very happy with the results.

Very good service, didn't understand much of the technical aspects but I felt very assured of the process by the technicians. Gustavo and Miguel were very thorough in guiding me through my confusion

Juan C came out to diagnose and repair our heating system. He was thorough, courteous, and took the time to explain everything. They do good work.

Jay was amazing. Very patient while I was working at home. Was thorough with his explanation and appreciate his expertise. Great company and great associates work here.

Our air conditioner suddenly quit blower cool air on a hot summer day. Super stressful to find a trustworthy repair shop! I was so blessed to come across RKM Heating and Air. I made the call, everyone I spoke to in the office was very knowledgeable (Taylor/Joanna) they explained everything in great detail with all options and complimented the whole team. They were able to send out a technician the same day. Within a short period of time I received a pre call from Miranda informing me the technician that will be arriving soon. Everyone in the office was so pleasant to speak with and all the girls had wonderful attitudes, I am impressed! When the technician Emmanuel Nieves arrived, he also was amazing, just as the team had promised he would be, again I was impressed. He had great knowledge and a wonderful attitude just as the rest of the team did!! He explained everything to me with great detail and I felt very comfortable with him working on the equipment! He has great knowledge and knew exactly what to do and how to fix the problem! I appreciate all his explanation on what he was doing to get the air conditioner up running again and the level of his knowledge to the repair as well as his great work ethics!! Amazing job Emmanuel, keep up the good work!! It's not very often you come across a great team with amazing work ethics as well as amazing attitudes! I will say this company has it! High five 👋 to the whole team! High five 👋 to the ower for running such a great team!! Keep up the good work! A team like that, you will all go far! Good job! Thank you for all you do to help others in a time of need!!
Genay

Ruben did an outstanding job was very professional and has cured the problem. We appreciate his timeliness in getting here and taking care of our problem Dale and Lori Pittman.

We have used RKM for awhile now. Most, if not all of their technicians are personable. I have not had a bad experience yet. I would recommend them for so many reasons. And right now I don't have the time to list all those reasons. But try them out for yourself!

J he is an amazing asset for your company he definitely represent the standards, policies and procedures of your company. God Bless you all.
Britney thank you for all your efforts and great customer services skills.

I love the work that Gustavo and Miguel did at home changing a thermostat. I will highly recommend them to my friends

Duct Cleaning: Jason and Jesse were a great team, arrived on time, got straight to work, explained the process thoroughly, brought protective coverings for certain areas of the house where my belongings needed it, we’re done swiftly and went above and beyond to address a couple of other additional items are requested. Corresponding with the office was also a positive experience, they addressed all questions to explain the process in advance and were friendly.

Jay came for the first time for my maintenance. I can only give him the highest marks. He is extremely knowledgeable and took the time to make recommendations and EXPLAIN the reasons for the recommendations and what the benefits would be. Could not be happier with the service Jay gave. I am a member of the Comfort Club.

Jay did a fantastic job. He was professional and knew who he was talking about. He fixed a 10 year old air flow problem. We are very pleased.