All reviews for Fireplace Freddie
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If your fireplace is in need of maintenance or you just haven’t had it checked in a few years Fireplace Freddie is the company to use !! Their fireplace technicians are very knowledgeable, kind, considerate and very professional. We enjoyed every bit of the process: from the examination and bid, to the repair, and then to the inspection; leading up to a test fire to make sure everything was working properly. It is a top notch company we will be recommending them to all of our friends who have fireplaces
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I was long overdue to have my chimney and fireplace inspected. Called Fireplace Freddie years ago when I first bought my home and decided to have them come again this time. They didn’t disappoint! My technician showed up right on time, cleared up a gas connector issue he observed and tidied up my faux log arrangement. 5 stars from me!!
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The men who worked on repairing our fireplace and installing the new gas log were outstanding. They were polite and pleasant to talk with. They arrived at the scheduled time, and texted ahead to let us know in advance that they were on their way. They were very competent and efficient in their work. They were very careful to make sure to keep all the floor & furniture covered to avoid leaving any dust or debris from their work. We would definitely use them again if we need any additional fireplace repairs or upgrades.
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We had a wonderful experience with Fireplace Freddie!
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We did our research to find a company who could deliver excellent service at a competitive price for the conversion of wood-burning fireplaces to gas in our historic building. We were very particular about aesthetics, safety, and functionality and Fireplace Freddie was the standout who arrived at the initial walkthrough with equipment and skilled workers who looked at our project in detail. There were other companies who looked at the project for five seconds and obviously didn't have the same level of care as Fireplace Freddie. The team was friendly, communicative, and respectful of our space. I would highly recommend Fireplace Freddie to anyone who really cares about their fireplace (especially historic ones!) as they aren't going to just give you the boiler plate solution. They did an excellent job, and we are very satisfied customers!
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Scott was prompt on both visits. The first visit was to assess the condition of the chimney cap and the second was for the installation of a new cap. The price was fair and the work complete. He made sure the spring loaded damper worked properly and confirmed with me how to use it. The company accepts Zelle which is convenient.
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Excellent and exceptional professional service
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Great people, good service and very professional. Would highly recommend.
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Very professional Punctual Honest I would absolutely recommend them
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Fantastic company. Very happy as always with their work and customer care.
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Fireplace Freddie was awesome! Great service and excellent follow up.
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Scott and Blake and the other Scott all did a great job. I couldn't be more satisfied with their work. Excellent all the way around.
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They did an excellent job, efficient and cleaned up after completing installation and addressed all of my questions.
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Very professional and courteous. I appreciated the follow up visit wherein they sent a senior staff member to inspect the work.
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Nick (tech) showed up right on time with his gear, and ready to go! He quietly assessed my fireplace and chimney... when finished,
he then thoroughly explained and sent (via email) my repair estimate and today's receipt👌
This is exactly how a "Service call" should go!
Thanks guy's, I look forward to our future repair👍 -
These guys worked SO hard. We bought our house (a 1952 ranch) in 2019 and both of the fireplaces were not up to current code and were basically unusable at the time. We knew we needed to do work if we ever wanted to use them and decided that now was the time. Not only did the company honor their quote from a year ago, everyone on the team wore masks, booties, and cleaned up after themselves when the job was done. We had a very complicated job with a back to back fireplace set up and the team went above and beyond to get the job complete.
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Great work! Friendly and professional. Also thorough follow up by 3 rd party to be sure things are done correctly. I highly recommend!
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They cleaned our chimney, replaced the gas burner pan, grate, and broken logs in our 40 year old fireplace. It looks better than it ever has.
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Nick came to our home exactly on time with all his special video cameras and extension poles, and he proceeded to provide me with a detailed look at our nearly century-old fireplace and chimney tube’s potentially dangerous cracks, loose or missing bricks and other structural concerns. Most concerning of all, Nick explained, is the extensive build-up of black, tarry and dangerously flammable creosote, which I could see for myself on his video. Nick sent his two-man team to clean out all the creosote and make all the repairs, including installing an essential damper, which we never realized had not been installed at the top of our chimney. The price was fair considering the amount of work required and compared to several other bids. Nick’s team took special care to keep our living room clean. It was a pleasure working with Fireplace Freddie, especially Scott and Nick.
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Eddie, Patrick and particularly Scott did an amazing job! they've worked on two of our properties, definitely recommended