All reviews for Fred Morrow Plumbing

I have used them several times. They are great! Honest and prompt. I will continue to use them.

They have been doing our plumbing for over 23 years. I would not use anyone else. Their plumbers are excellent.

I've hired Fred Morrow a couple of times for bathroom and kitchen plumbing needs. They provide great service at very reasonable rates. Highly recommended!

Prompt, reliable plumbing service. These guys know what they are doing and do it fast. Prices are very reasonable. I have used them several times. Very happy with the results.

We have used Fred Morrow for years at our business. They are very good a what they do (from snaking our garage drains to fixing indoor plumbing issues) and whenever we stray to try another company, we end up back at Fred's doorstep. If you like a vendor whose work can be trusted and can carry themselves professionally, then Fred Morrow is a great company to utilize!

Have used the Fred Morrow company several times in recent years after reviewing others’ online comments. Always pleased with their services and easy communications with us. Very knowledgeable, experienced plumbers who always work hard to get any job done just right! Pete has been here the past few times and is terrific!

Will never be using them again- and you shouldn’t use them either!! I used them in the past, and they were great. Don’t know what happened, but the two idiots they sent were Laurel and Hardy- definitely not plumbers. We had an appointment window last Friday from
12-3 pm. They didn’t show up until 4:20- no phone call or anything to let me know they were running late.
First strike!
Second strike: they said they couldn’t fix our bathroom sink nor the kitchen faucet because they didn’t have the right items in their van. I offered to go to the shop to pick up the parts, but they said it would take too long.
I told them to not take anything apart and to come back another time because I only have one bathroom sink and toilet, and one kitchen sink. They insisted they could do some of the work, such as clearing the clog in the sink- which still isn’t fixed…

Third strike: without checking the sink and the drain pipe, they immediately started running a snake- they broke the metal down tube and now my sink leaks- a bucket is now placed underneath to catch the drips. After several attempts with the snake, they disassembled the pipe and trap- after they broke the down tube pipe!!

Fourth strike- they broke my brand new cabinet by leaning on the door whenever the guy got up from the kneeling position.
He didn’t even apologize or tell me it was broken.
Fifth strike: they left a huge mess for me to clean up.
They didn’t seem to really know what they were doing- I heard them speaking to each other and one of them definitely didn’t understand what needed to be done.

Sixth strike: they were supposed to come back on Monday to fix everything, and no phone call or attempt to reschedule after 5 days.

Seventh strike: scored the finish on my kitchen sink faucet and left tape visible!!! Seriously???

I’ll be looking for a new plumber. And I’ll be spending some money to fix what these jokers broke. Not cool at all, Fred Morrow Plumbing. I should be sending you a bill for $600.00 for everything your so called plumbers broke. That doesn’t even include the new plumber’s hourly fee for work. I had to go out and buy everything myself.
I don’t even know how they are going to repair my new bathroom vanity. I’m mad as hell. Not even going to waste my time calling them to hear lousy apologies.

DO NOT USE!!! If I could give negative stars, I would. Worst plumber EVER!!!!! I need to have my shower cartridge replaced, the plumber came. He was not able to get the cartridge out, then proceeded to try to upsell me on some other service. He did not get the original job done. HORRIBLE! DO NOT USE!!!!

Unpleasant

They did not check the entire sewer line and there was a huge amount of roots found in the downstairs toilet. I had them come back out regarding the roots found when snaking the toilet and they said you just need to replace the toilet which was completely wrong.

My go to since I move in to my house 7 years ago, this was my last time. I asked them to replace 7 angle stops. THAT WAS ALL I ASKED THEM TO DO. They came to my house while I was at work and my wife sends me a picture of the bill. $913. Why? Because they replaced the perfectly fine steel braid supply lines I didn't ask for $140, and $75 for a toilet kit I already had on hand ($25 at the store), plus the additional labor. They apparently asked my wife if they should do the additional work and she said "sure," so I have no argument with them, but I definitely don't trust them anymore. They clearly saw an opportunity and took it.

This place used to be great. It now completely gouges you on price $520 for a running toilet. Over $2000 to fix broken hose a year before. My mistake to use again after the hose but wanted to give a second chance after many years of using company. Never again though.