All reviews for Norman's Emergency Plumber Service

My water heater stopped working on a Sunday, so I called a local plumbing service expecting to just leave a message. Their answering service was friendly and took down all my details, and then a plumber called me right back to let me know the office would follow up soon. Tyrone came out first thing Monday morning and did a fantastic job. He was friendly, professional, and really knew what he was doing. Tyrone gave me good advice and fixed everything quickly, so I had hot water again in less than a day. He even helped me move some of my things and made sure they were safely stored. I’m very happy with the service and will definitely call them again for any future plumbing needs.

The hot water heater in my rental home in Miami stopped working, so the owner suggested I call a plumber. David responded quickly by sending two plumbers to check out the problem. They were friendly, professional, and really knew what they were talking about. They recommended replacing the old tank. After we decided to go ahead with the replacement, the office fit me into their busy schedule right away since I had been without hot water for a few days. The new team that came to install the tank was just as friendly, efficient, and knowledgeable. They set up the new water heater and left everything clean and tidy. I finally have hot water again! I’m really impressed with how willing they were to help out, even though they were busy with jobs from recent flooding. Everyone I spoke with, whether on the phone or in person, made the process easy and pleasant. These are challenging times for everyone, but it makes a big difference to work with a plumbing company that truly cares about their customers. I highly recommend them and will definitely call them again for any future plumbing needs in Miami.

I highly recommend these plumbers! Every experience with them has been great. The office staff is very friendly and easy to talk to. Whenever they come to my house, they always call ahead with their arrival time and show up right on schedule. They even offer to grab you a coffee or soda on the way. The plumbers always wear booties to keep my home clean and make sure everything looks perfect before they leave. Their customer service is top-notch. Shout out to Jace who came over for some plumbing maintenance—he was super knowledgeable, explained everything in simple terms, was thorough, and very kind. He really made a great impression! Big thanks also to Tyrone and David, who helped me with some water heater and plumbing issues before. They clearly explained what needed to be done, gave me a detailed breakdown of the costs, and patiently answered all my questions. I feel very lucky to have these plumbers to call for any of my home needs.

I’m really impressed with this plumbing company in Miami. They always respond quickly when something goes wrong with our pipes, and they get everything fixed fast with top-notch service. The team is very professional, knowledgeable, and always knows just what to do to solve any plumbing problem—whether it's a clogged drain, a backup, or something more serious. We never have to stress about big plumbing expenses because they offer financing options for larger jobs, which is a huge help. The plumbers, like Jace and Tyrone, are always courteous, hardworking, and they keep everything clean and tidy. They’ve done pipe rodding for us a few times, and every time, the experience was great. They recently handled a big sewer repair for us, which was a tough job, but they took care of everything smoothly and efficiently. We will definitely keep calling them for any plumbing needs we have in the future, and we’ll be recommending them to all our family and friends. The office manager, Shawn, is excellent at what he does and we fully trust his judgment. The service here is truly outstanding.

over mother’s day weekend, our hot water suddenly stopped working and the garage started to smell kind of like something was burning. we called norman's emergency plumber service, and they actually picked up right away—even though it was the weekend. shawn came out to our place in miami in less than an hour, and there was no extra charge for it being an emergency or on the weekend, which we really appreciated. shawn checked out the problem, explained what was going on with our water heater, and answered all our questions. he also gave us a few different quotes so we could pick what worked for us. we decided to go ahead and replace the old unit, and he got everything done the same day. plus, the price we paid was way lower than what other plumbing companies had told us before—like four to six times less. the service here is top notch and i wouldn’t hesitate to call them again if we have any plumbing trouble in the future!

I called for help with a hot water slab leak while I had family visiting in Miami. David put me on the schedule right away and explained how to turn off the hot water going to the water heater. Eugene and his team showed up and quickly found the problem. They rerouted the hot water pipes through my attic, which saved me a lot of time and money since they didn’t have to tear up the floor in my bathroom where the leak was. Everyone was very professional and flexible, especially coming out on such short notice. I’m really happy with their work and will definitely use them for all my future plumbing needs!

Norman's Emergency Plumber Service recently replaced and installed my water heater and handled some plumbing upgrades in my Miami home. The crew, which included at least five team members, did an outstanding job. Tyrone, the project manager, kept me updated throughout the whole process. Everyone on the team was professional, polite, and worked efficiently. Jace and David, who were here all day from morning to evening, made sure everything was done right and answered all my questions. The work was pretty big, but they finished it all in just one day. They checked everything to make sure it was working perfectly, and Tyrone even took the time to show me how to use and maintain the new equipment. I really appreciated how clean they left my place and how friendly everyone was whenever I called with questions. I’ve already recommended their services to friends and will definitely call them again for any plumbing needs. I feel confident knowing I can trust their work and their guarantees. Overall, it was a great experience, and I’m very happy with how everything turned out.

When we noticed a leak in our plumbing early one morning here in Miami, we called these plumbers right away. Even though it was a busy day for them, they picked up the phone quickly and were very friendly and helpful. Shawn was the plumber who came out to help us. He arrived even earlier than expected, took care of the problem fast, and made sure everything was working perfectly before he left. The price for the repair was very fair, especially considering how quickly they responded and got the job done. From the first phone call to when Shawn finished up, the whole experience was smooth and stress-free. It’s great to work with a local company that really cares about their customers. If you need a reliable plumber in Miami, I definitely recommend giving them a call. Their five-star reputation is well deserved!

Norman's Emergency Plumber Service really knows what they're doing! I had a leak in my bathroom sink drain that was hidden inside the wall, right between some custom stucco and beautiful tile in my shower. I thought for sure I would end up losing a lot of tile or messing up the stucco outside. But Eugene came out and managed to repair the leak by carefully sliding a compression sleeve into the wall. He didn't damage any of the exterior stucco or the tile work at all. I'm honestly amazed at how he pulled it off. The attention to detail and skill was impressive. If you have any plumbing problems, definitely give them a call – you’ll be glad you did!

My water heater stopped working, so I started calling around Miami to find a plumber who could help figure out what was wrong and give me some price quotes. When I called one company in the afternoon, Eugene answered the phone and was very friendly. He asked me several questions about my plumbing, including one that no other place had thought to ask—whether I had a check valve and an expansion tank. Turns out, I had a check valve installed, but not an expansion tank, and Eugene let me know that it was something I needed for my system. After looking into it, I realized he was right. I called back, and they set up an appointment for Saturday morning. The plumbers, Tyrone and Jace, arrived right on time. They were professional, honest, and very easy to talk to. They did a great job installing the new parts and making sure everything worked properly. The price was actually less than I expected, and they didn’t charge any extra for coming out on the weekend. I highly recommend this plumbing service to anyone in Miami.

I want to give a big thanks to the plumbing team who helped me out in Miami. I had a shower leak that needed fixing, and after waiting a long time for my home warranty company to send someone (which never happened), they finally told me to find my own plumber. I reached out, and Shawn showed up the very next day to check everything out. The repair was quick and simple, and I didn’t have to go through the hassle or extra costs of the warranty company. I’m really glad I called these plumbers, and I’ll definitely keep their number for any future plumbing jobs.

I was having trouble with my main sewer line backing up, so I called a local plumbing company. The first company I spoke with wanted to charge me over a thousand dollars just to clean out the line, which was too much for me at the time. I talked to a family member about it, and they recommended another plumber. When I called, Max answered and was super helpful right from the start. He suggested I contact the county to see if they could snake the line first, and even gave me the right phone number to call. The county came out and checked things for free. After that, Max arrived and used a jetter to clean out my main line and another line as well. He even let me see inside the pipes with his inspection camera, which was really cool. The whole job was done in about 45 minutes and the price was very reasonable. I’ll definitely call Max again for any plumbing problems, and I’ve already recommended him to friends and family.

i had a great experience with the plumbers who came out the same day, just about an hour after i called for help. there was a leaky faucet causing water to drip down through a light fixture in my lower level. when i called, they picked up right away and said someone would be over soon. eugene showed up fast, got right to work, and fixed the issue in under an hour. from my first call to when the job was finished, it took less than two hours. the service was thorough, the team was friendly and respectful, and their prices were really fair. i’m really pleased with how everything turned out and won’t be calling anyone else for plumbing help in the future.

My elderly parents had an emergency when their hot water heater started leaking in the attic late one Sunday night, so I reached out to Norman's Emergency Plumber Service. Soon after, Jace gave me a call, even though he was already helping someone else. He patiently explained how I could try shutting off the water supply to the heater, since the valve was stuck. Jace also talked me through the steps to drain the water heater safely. Thanks to his clear instructions, I managed to stop the leak and prevent any more water damage to the attic. We were able to wait until the next day for a plumber to come out and fix it for good, which really saved us from paying extra for an emergency visit. The helpful advice and quick response made a stressful situation much easier. I’ll definitely call again if I ever need plumbing help in Miami.

Fantastic work! Tyrone and his crew really came through for our sewer reroute project. When other plumbers wanted to jackhammer our Miami driveway and leave us with a big repair bill, Tyrone suggested a smarter solution—tunneling underneath the driveway so there was no damage at all. From the first inspection to the digging, rerouting the pipes, and finishing up, everything was handled professionally and with care. The whole team was friendly, respectful, and the job turned out perfect. We’ll definitely call them for all our plumbing needs from now on!

In one word, OUTSTANDING! I had a major water leak in my home in Miami that caused a lot of trouble with my sewer pipe connections. Max was the plumber who came out and worked tirelessly to fix the issue, even though it was a big job that took several weeks. In all the years I’ve owned my home, I’ve never had such excellent service from anyone working on my property. The whole team was understanding and made a tough situation feel a lot easier to handle. From the owner, the supervisor Jace, to Eugene in the office, everyone treated me like family. I’m not related to anyone there, but it truly felt like money well spent.

i called a plumbing company this morning because my water heater stopped working. the person who answered the phone was really friendly, helpful, and made things easy. she quickly got back to me to let me know that eugene was coming over. eugene showed up right on time and was very professional, polite, and explained everything clearly. i decided to have a new water heater put in, and then max brought the new one and did the installation. max was also professional, friendly, and helpful. everything was finished the same day without any long wait. everyone i spoke with had a great attitude and turned what could have been a hassle into a good experience. i had a really positive time with this plumbing service and highly recommend them. i’ll definitely call them again if i need any more plumbing help.

I've had Norman's Emergency Plumber Service help me with quite a few plumbing projects over time. Jace has replaced my washer's hot and cold valves, moved plumbing to install a new bathroom vanity, put in a dishwasher, removed and capped off my old water softener lines, installed a kitchen faucet, set up a new toilet, and even swapped out a wax ring on a different toilet. Every time, the work has been top-notch and finished quickly. I always feel comfortable calling for any plumbing job, big or small. The prices are fair, the work is solid, and the plumbers are always friendly and helpful.

when our old hot water heater stopped working and some pipes started leaking, my husband called norman's emergency plumber service in miami. we were worried we’d have to wait, but shawn at the office was super helpful and managed to fit us in quickly, even though their schedule was busy. jace, the plumber, showed up right on time and was very polite. he really knew his stuff and explained everything about the repairs to both of us. he fixed the leaks, took care of the broken wires, and replaced the faulty pressure valve, so we had hot water again in no time. what i liked most was that he had all the tools and parts needed in his truck, so there were no delays or extra trips. he also made sure the work area was spotless before leaving, and even cleaned up around the hvac, which was more than we expected. scheduling the appointment was also really easy thanks to shawn. this experience really showed us what top-notch customer service looks like from a plumbing company.

As senior citizens living in an older home that was updated many years ago, we recently needed some plumbing work done. Our bathroom sink needed a new trap and some drain cleaning, and the shower, which had been installed in a converted pantry, required a new shower valve. Eugene, our plumber, was very polite, thoughtful, and made sure to explain everything to us. He worked with us to provide a fair and reasonable price. When he discovered the shower pipes were in a tough spot and the setup was pretty complicated, he took his time and handled the job with great skill. He made sure everything was fixed up perfectly and we were very happy with the results.

Norman's Emergency Plumber Service responded quickly when I called and scheduled a visit for the next day. David was professional and took the time to check the sewer line and make sure everything was working properly to stop the leak near our toilet. The new toilet was installed fast, and they even made sure to caulk around the base for a clean finish. The pricing was very fair, and the service was outstanding. We’ll definitely reach out again if we need plumbing work in Miami. Highly recommend calling them—you’ll be glad you did!