All reviews for Air Doctor

Tech Scot came out this morning to do our semi annual maintenance. Very thorough unlike other companies, we have used in the past.

Refreshing to have a Tech not only come out and do the maintenance but take the time to explain what he did. Scot also let me know that for now, there is nothing that should need to be done before next scheduled maintenance.

Save yourself, possible costly issues with your A/C system. The cost to get a semi annual checkup by Air Doctor is money well spent!!!

Thanks,
Scot

My first time using Air Doctor and I am totally impressed! The serviceman, Ed, was wonderful. He was prompt, polite, and very knowledgeable. I’ve never had my system checked so thoroughly before. I highly recommend using Ed from Air Doctor.

Sharon was very helpful. I requested a technician come check out my ac because it was starting to not work that well. They replaced a part and my AC is Nice and cool again. Work was done in a timely manner. Sharon and her technician are very helpful and professional. Thanks again Air Doctor and Sharon for a job well done.

Left a message on a Sunday evening that the AC was blowing hot air and got a return call before 8am the following morning. They scheduled a tech (Jack) to come over later the same day. Had a 3 hour arrival window and Avery was nice enough to call to give us a heads up with a solid arrival time when he was caught in traffic. Once he arrived, it didn't take Jack too long to figure it out, make the repair, and top off the Freon. Cold air was blowing again within the hour! Great service all around and at a fair price. I highly recommend these guys! Thank you Air Doctor!

I would like to thank Air Doctor for your prompt attention to installing the new AC System at my Sister and Brother in Laws house in St. Petersburg! The Service Level was a 10 out 10 and I am sure I speak for my sister and brother in law and that we would all be glad to recommend Air Doctor to others for their AC and Heating needs.

As you are aware my Brother in Law has major health challenges which makes Air Conditioning a major life necessity and I know you took this into consideration because of the expedited basis on which the installation was done.

Your Techs on site were the best and I have already referred you to my sister in Safety Harbor and many others!

Thanks again!

We got our new AC system installed today. So far so good. The technicians were very nice and professional. We are happy, so hopefully everything will go well and we won’t have no future complaints.

The attention to detail was amazing. The owner, Jim came over to my house and went over everything that I needed to know about my new air-conditioner and all of my options. The guys that came to the house for the install were amazingly courteous, punctual and paid attention to detail and made sure everything was correct. I highly recommend Air Doctors!

A lot of the reviews here definitely made us scared. Our Air Condition compressor broke and we had American Home Shield, who sent these guys out. They estimated that it would take anywhere from 5-7 days to get the part, which was a nightmare for us since it's summer in Florida and we have small kids. Thankfully, it only took them 2 days to get the part and as soon as they got it, they were at our house and fixed it right away. Rafael was the technician who was friendly and efficient.

We had a few AC Specialists come by the house to look at our AC and provide a plan to make things work properly as the A/C was terrible and was leaking in the Air Handler in the ceiling. We had a number of ideas from replacing all of the components and putting in two systems and re-locating the the Air Handler. We were also told that the duct work was not up to code. We had just purchased the house and had a number of inspections and nothing was adding up. When we talked to our neighbors the overwhelming response was call Air Doctor and see what they say. We did and the Air Doctor technician was on time, knowledgeable and the vehicle was spotless. Good start. Within an hour he told us that the discharge line was plugged, the drip pan filled and tripped a switch which turned off the AC Unit. He rigged up a 30 foot long flexible bore device and slowly drilled it thru the line. Turned out the insulation in the attic had gotten into the drain line and that was the whole problem. He put in an easy to reach cleanout trap and for less than $300 the problem was solved. I had estimates for over $9000 which includes new duct work. My wife was so happy she sent the Air Doctor technician a gift card!!

Regards,
Keith

Thanks Air Doctor!

In my experience with the owner and staff at this company for over 15 years, the following words come to mind: honest, dependable, knowledgeable, friendly and professional. Technicians have all been courteous and well trained. Very fair pricing, and I have been very happy with all of their services! Every purchase, installation, repair and transaction has been excellent from the initial scheduling to follow up. Highly recommend this company!

We have a home warranty through American Home Shield (AHS) and eventually contracted with Air Doctor for annual maintenance contract for our A/C Heating system; Air Doctor was best in responding to AHS calls and most professional repairing our system. Our A/C Heating system is 15 years old and we've had numerous problems with it over the past 4 years. During the most recent Air Doctor maintenance visit the technician found mold/mildew growing again in the system. The technician sold us on replacing our system. Air Doctor offered a good system and excellent price of about $6600, including rebates and home warranty insurance adjustment. Prior to Air Doctor's offer we shopped around and other companies offered systems with a price and installation costs over 8k and we couldn't use AHS home warranty to replace the system. Air Doctor installed the new system with in a few days after we contracted for it. The Air Doctor technicians arrived on time and did a great professional installation of the new system and removal of the old system. An Air Doctor technician did a follow up inspection and found the system needed additional air flow to work properly. Air Doctor then sent out another technician within a week to install a new intake vent at no additional cost. Again the Air Doctor technician arrived as schedule and did a professional job installing the new intake vent. We also ordered a UV light to prevent mold/mildew in the system. The Air Doctor technician also arrived as scheduled and did a great job quickly installing the UV light. Overall, we are very happy with Air Doctor's service.

Air Doctor did an amazing job! In the heat of August in Florida, they were able to immediately address my issue, and when it became obvious that a new system was necessary, it only took a couple of days for them to come and completely replace everything. The installers were pleasant, polite, helpful, and respectful....even sweeping up before leaving for the day! Thank you Air Doctor! :)

I was having leaking freon problems with my AC Unit for the past 2 years. I had others come out and not be able to resolve the issue. Matt from Air Doctor came out yesterday and spent 3 1/2 hours making sure there was no leak and made sure he checked every last detail to finally resolve the problem. I feel very confident in his work. He genuinely cared about making sure the system would not leak again and made me feel at ease. Awesome job!

The staff is very attentive. The technician Curt was very transparent, knowledgeable, and personable. He knows how to get things done without hassle. His installation crew was very professional, friendly, and prompt. The job they did was very high quality. I was really impressed. The permit closing process was a little frustrating as the city inspector didn’t show after I took the day off to deal with this. The office manager Averi was very understanding when I called and she went the extra mile to help me get the visit rescheduled. I would definitely recommend them to anyone, family or friend.

We were having issues with our a/c unit. We contacted American Home Shield and they sent a claim to Air Doctors. Someone from Air Doctors contacted me very quickly and scheduled someone to come out the next morning. Jack arrived timely and did a great job. He found a leaky valve that two other companies missed. I also appreciate Jack being honest with me. I was very hesitant because of a previous incident I had with the company Air Zone . They showed me a photo of dirty coils that didn't belong to my a/c unit and wanted to charge me $1,300. Scam.

I have to say that I've had an amazing experience with Air Doctor on several occasions! I've been with American Home Shield for 8 years and our HVAC system was a mess prior to moving into our home. Old furnace, different compressors and sub par duct work from when the home was built in 1998. However, every time Air Doctor sent someone out to take a look at our system they were very upfront and honest about what we needed, if a part was necessary it was ordered that day and put in as soon as possible and they did it all with courtesy and respect. Three days ago the compressor for our 5 ton unit burnt out. They sent a serviceman to my home in less than 24 hours. We knew it was almost time for us to get a new system and when he came in to tell us he give us 2 options. 1) we could replace just the compressor (to work with a furnace from 1998)or 2) knowing how old our system was he said it might be the time to go ahead and purchase a new system. He got on the phone with the company and was able to work out all the details to ensure that we had a brand new system in our house two days later. The mman that came to install the new system arrived first thing Thursday morning and worked diligently to get it done. Our system was not without its nuances, however they were able to work around it and install an great system. I also received excellent customer service from everyone at the office as well. They insured permits were pulled and all of the information that I needed was put together in a packet so if I had any questions I could refer to the information or just give them a call. I do believe that the people that work for Air Doctor are prompt, courteous and knowledgeable. These HVAC systems are very complex and we live in Florida. I believe that they are doing the best job they can to service them!!

WOW! Great service is rare these days! Air Doctor prides themselves on wonderful service and I experienced this today. Every area of the company is efficient and treats one another with kindness. The service tech today, Jack was so knowledgeable he fixed our system in a timely manner. Other companies have tried to address the issue without success, thank you Jack!

My experience of Air Doctor - excellent. They installed my current compressor and air handler a few years ago. The key to a successful AC system is the installation, not the brand so much, and Air Doctor's installers and technicians are courteous, well trained and know their stuff. Even the county inspector took the time to remark that my installation was first rate . All the Air Doctor people I've had contact with have been warm, interested and accommodating. This company from my experience - highly professional, highly competent and honest in their dealings.

This Company is to be complimented on their choice of employees...Dezarray called to set up the appointment...very pleasant upbeat and reassuring. Danial the tech called a 1/2 hour before he arrived, he showed up on time, Danial was very professional and understood the issue. Danial then went to work, and as he was working he was taking the time to explain the issue. Which we really appreciated. Very good experience with this company due to their staff. I have a Home Warranty and the Home Warranty company sent the initial request for service. Dezarray responded immediately and set the appointment up. It is so refreshing to deal with a company that response and does exactly what they said they were going to do. Highly recommend this company....

Filled a claim with my home Insurance Company because my AC unit had been vibrating violently and then stopped working. Air Doctor was assigned and were quick to call me and came out promptly. Service Technician Marco was very knowledgeable, friendly and professional and was quick to diagnose the issues. Parts were ordered and Marco returned for the install. My blower wheel was completely stuck to the motor shaft but Marco was able to do a superb job removing the stuck blower wheel from the shaft by cutting the old wheel that needed replacement off. Got me up and running and now my AC unit purrs like a kitten!

The good people at Air Doctor once again saved the day. The first time was about 8 years ago when they first installed my old worn out builder's grade AC systems with a 16 SEER units. The savings just in electricity was at least $200 a month. With that kind of savings the units literally paid for themselves over the years! Last Friday my smaller ac system quit working. I made a call to Air Doctor and was scheduled for the following Monday. I was fine with that but the team at Air Doctor called back and stated one of their techs came available and said he could be there within 2 hours. 2 hours later, as promised I have a friendly tech at my door. He trouble shoots and has the AC fixed within an hour, on the day I called. The entire transaction was perfect from the initial scheduling, repair and follow up. I always try to use local businesses when ever I can and Air Doctor is my "go to" for Air Conditioning.