All reviews for Airspace HVAC Solutions

Buen ambiente excelente atención

Debonair has always been a great company,

This Company has very knowledgeable personnel and very professional attitude - work ethic at high level!

My AC was down in my unit in Miami Beach, these guys came back time and time again and stuck with me even finally coming back on a Sunday to get the AC up back and working. It just was one of those difficult to diagnose cases. Could not have asked more than the responsiveness or the professionalism.

Installed a SEER 21 Ruud HVAC in May 2021. System problem in May 2023. Responded to trouble call in less than 24 hrs. Id'ed problem, fan motor, and all is good. Thanks much to David Toll, Eddie Gomez and Ellen Guilford.

This group is absolutely A+ when it comes to professionalism and getting the job done. Fixing something that's broken or installing new equipment is one thing. But it's another when you like the people doing the work and they respect your time by showing up when they say and getting down when they told you they would be. Highly recommended!

As an engineer for one of the most premier property management companies it is imperative for our service vendors to have our best interest at the forefront of their efforts and DebonAir has provided that service on our mechanical equipment for the last 15 years.

Great company and great service provided! As a fellow family-ownEd business operator, I respect their dedication to customer service and being there for each and every customer. Goes a long way. Would def recommend Debon to any friends and family

Came home to a house not cool. Called a few friends who recommended Debonair. I see their trucks all over town so figured I would call. It was after hours but Left a message. I was called back and an appointment was made for the morning. James was my tech and called to let me know he was on the way.

He arrived on time wearing a mask. We spoke about the issues and what I had done. He jumped right in and found my problem.

I was worried this would be very expensive. I was blown away that James was done in an hour. House was cooling down and my kids were happy!! James found the electrical issue and fixed it. He also added some Freon as my system wasn’t full. He even checked my coils and drain line to make sure everything was going to be ok when he left.

Totally happy with the professional service we got from Debonair. Highly recommend this company.

Debonair Mechanical was a pleasure to deal with. They were very prompt on when they said they would be here. I reached out to the company and an hour later a mechanic was dispatched and on his way. Danny was great! He diagnosed our problem and was overly thorough on making sure that they problem was fixed properly and working to its full potential. Weather you are a home owner, small business, or corporation i highly highly recommend this company for all of you a/c and hvac system needs!

Debon Air both installed and has been maintaining my HVAC system, a mix of central and ductless units. They have been a pleasure to do business with, prompt responses & resolutions to any issues I have. Shannon was indispensable in helping me design my system and Ian has been going above and beyond to make sure I quite literally stay cool. Keep up the great work!

I would highly recommend this company to anyone in need of ac assistance. As a first time homeowner having to call on an AC issue, these guys were fair, honest and walked me through what’s needed for future maintenance. Someone came out same day, after I had to call as a second opinion as the first company that came out told me all hope was lost and I needed a new unit, Debon Air saved the day and found it was just a minor issue that they were able to fix right away. I was super impressed and will for sure call them again when I do need a new AC unit. Thank you so much you guys are great!

its alright, would recommend for larger equipment

Unreliable, Poor Customer Service

I had a contract with DebonAir for regular semi-annual service. For the most part, no complaints there (hence why I gave 2 stars instead of 1). Just moved into a new house which needs work to the existing system. DebonAir came out and looked but never followed up. I’ve followed up with them several times, asking them for a quote and to come start the job. Every time I call get transferred from one person to another, which is frustrating. The calls always end with someone saying they will call me back, but they never do. Zero follow up. In hindsight I should have stopped calling them after day 1, but I had a decent relationship with them so I kept giving them a chance. This has now gone on way too long. Don’t waste your time calling them like I did.

Today I have to change my rating. I had a maintenance completed in October that took less than 45 minutes and it was very pricey. I had changed my own filters so there was not much work done. However, pictures were taken of my smaller unit to find a rusted part that needed to be replaced and is giving off a foul odor. I have called multiple times, to hear that the job needed to be quoted by someone ‘higher up’. Today we are two months later and I have never heard back from this company to quote or replace the rusted part. Two years ago my interaction did not start out well with this company but it ended well so I used them again. Now I have to think about my original Experience

2years ago-In the beginning it was a little dicey. The first technician to review our units was hours late and stayed approximately 20 minutes. And I was charged the regular rate. When the quote for cleaning arrived I signed it, and immediately set up service for cleaning. I got the nicest, most professional, person that I dealt with through this company. Kevin! He was so kind to walk me through exactly how dirty the units were and approximately the time to work. Unfortunately, due to miscommunication of the first technician, the smaller more easy unit was completed first. And the second unit was found to be far more dirty and in a hard-to-reach spot. So this would require a second appointment. Of course both Kevin and I were completely taken by surprise. Now, this company Leader, Alvin, could’ve very well stuck me with a larger bill due to the first technicians oversight but, he decided to honor our contract. So for this reason and Kevin’s excellent customer service, I would recommend them to anyone. Just so happens the neighbor across the hall asked me for their phone number today. And asked me the quality of service.

Complete idiot was tailgating and weaving in and out of traffic in the Keys today. Total disregard for safety.

Drives in the fast lane on the highway at a slow rate of speed. Learn the laws in the state of Florida.

Because unfortunately equipment failure doesn't have a specific day Saturday is overtime. At the end technician suggested to clean drain by myself. 👎👎

Horrible, no customer service at all can never reach anyone on the phone, they don't follow up on their PM visit and when asked about it or speak to a supervisor their response it they're swamp with work. That's a nice way to keep customers, keep up the good work!

Very expensive and charge a minimum of 3 hours per each visit. I have spent over $1000 in one month for repeat easy 30 minute repair. Look for another company.

Well , its probably because they are "Union Employees" , Truck 1501 , not a care in the World - weaving in and out of his lane - imagine my surprise , TEXTING & DRIVING! I remember when Charlie had a company that was actually did good work. Now , in this labor market , its clear he has to settle for what's available on the bench.