All reviews for Master Plus Services Inc.

Great service !

Great company. Always solve any of my a.c. issues at my different properties.

Papo Vargas & his crew one of respectable people i ever knew

Michael and his team always do a great job for me. They installed my wall unit. Last week, I had a problem with my system and they were out within 4 hours and got me back up and running. I highly recommend.

Dear Vargas and team,

I want to express my sincerest gratitude for the excellent work you did on installing the air conditioning in my home. Thanks to your professionalism and dedication, I can now enjoy a cool and comfortable environment in my home again. I truly appreciate the quality of service and attention to detail you all demonstrated.

Thank you very much, everyone!

Master Plus Services is an outstanding AC company that truly excels in their work. They have installed two AC units in my homes, and each time, their service has been exceptional. They work efficiently, meet deadlines, and demonstrate a high level of professionalism and pride in their craft.

Their knowledge and expertise are evident, and with years of experience in the industry, they know how to handle any AC-related issue with confidence. Whenever I have an AC problem, they are the first people I call because I trust their skills and reliability. If you’re looking for a company that delivers quality work with excellent customer service, I highly recommend Master Plus Services!

MPS Inc’s Mr. Vargas installed a new unit on 2019 in our townhome. I have been a loyal customer for 4 years and he has been aware of all the water situation that has happened on our townhome, water damaging our floor. On October of 2021, it happens again Mr. Vargas mention it was because of inclination of the unit due to the water. It wasn’t possible because it has only been happening since 2019 when the unit was installed and not before.
The Safety Switch never stopped the unit to avoid water spill. MPS Inc has come to our home and done the maintenances required for the HVAC unit. An experience company should have noticed this problem when was installing the new unit, especially when there is a drainage issue over 85 feet long and no inclination.
MPS, Inc took advantage of my situation, making me pay more than I was supposed to pay for the problem. Vargas told me to fix it that the insurance company will reimburse me… I was deceived. I have made multiple contact in different ways, phone calls, texts, email and certified letters. Till this day Mr. Vargas has ignore me and haven’t respond to any of the different methods of my communication to him. The company has responded, but hasn’t taken responsibility of their actions.
The problem could have been fix for $500 by a recommendation of two other A/C technicians, the problem was the exit drainage and not the inclination of the unit. I WAS OVERCHARGED. I WOULD NOT CALL/RECOMMEND MPS INC ANYMORE.