All reviews for Vortechs
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We have had Vortechs service our equipment and install new equipment for us. Their level of service has been exemplary. When our server room A/C went down, our old company stated that they could not come for several days. Vortechs' owner came and fixed the unit within an hour. They have been honest and fair with their pricing, and I fully recommend their service.
Kurt Keesling
Facilities Director
Kenworth of Central Florida -
Joe arrived on time and very professional, asked a few questions and got right to work. Diagnosed the problems with our ac unit and gave me options on what it needed and solutions to fix it. I will definitely use Vortechs again if we have any HVAC problems and will recommend to any family and friends.
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I had came across Joe and Jacob by chance one day as I was walking home, and I had explained to them what progress energy suggested I needed to do in order to be able to heat my home efficiently, I asked them if they were available to come, look and give me an estimate, we set an appointment up for the very next morning. They showed up on time, which I appreciated and then they started doing what they do.
When they were finished analyzing the problem, they informed me of what I needed to do that would ultimately save me time and money.
Later that day I received an estimate of the work suggested and a follow up phone call.
I have to say I am very pleased with the amount of professionalism and knowledge that Vortech Heating and Air has brought to me, and when I can afford to make the changes needed I will definitely be calling them to do the work. -
Vortechs is open after hours so scheduling an appointment was very convenient due to the good customer service. Additionally, the technician (Joe) who came out was professional and quoted me fair prices for my repair. Instead of telling me what I needed he presented me with several options. I will be using Vortechs for my annual preventative maintenance on my HVAC units.
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Joseph did a fantastic job! He was professional, friendly, and explained what the problem was. He then also explained the payment options and I chose the one that I was able to get.
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Outstanding Commitment - Outstanding Professionals - Outstanding Results.
They are total professionals offering experience, reliability, commitment to excellence, superior customer service & staff. They are the total package when you are looking for a company and personnel you can trust to go the extra mile to meeting and/or exceeding your A/C & Heating needs. They will not leave until they and you are totally satisfied. They firmly believe and are committed to their 24 service in order to please their customers, no matter what time of day or night.
I speak from experience. I recently had their knowledgeable and experienced technician, Joe Lippons come out to service the problem which we were having with A/C which came with the house my son recently purchased. Joe spend about 30 minutes troubleshooting & determined the problem and offered various options to resolve the problem and concerns we had with the A/C. Once we made the decision to proceed, Joe immediately proceeded to begin the corrective action. The technician treated the situation and problem as if it was his own. He refused to take any shortcuts or put time between job required to have a satisfied customer versus moving on and hope for the best.
After completing the job some hours later, we noticed the A/C was making a noise we were unfamiliar with. As the evening settled, We decided to call the Vortechs office and left a message to have their technician return to determine the cause of the odd noise coming from the A/C limiting the amount of Air as set by us in the house. Within 30 to 40 minutes I received a call informing me that if I wanted to wait until morning or have if I would rather have Joe dispatched out and be in my home within 30 or so to determine the new found problem in order to enjoy the A/C in my home. We elected to do the latter and have Joe come out that evening. As promised Joe arrived, determined the cause and solution and within the hour the problem was solved.
Their technician Joe Lippons is not only a knowledgeable and experienced professional but he is clearly an ambassador to the company. As for the ladies manning the phones, scheduling and dispatching their technicians, they are the backbone to the company and a credit to the organization.
Being new in this state and not knowing who to call in this very troubling situation, Vortechs A/C services was a surprising great find. I am proud to highly recommend Vortechs services to anyone seeking a reliable, trustworthy, loyal committed group to total and superior customer service. They are truly a 5 star company. - Al Pagan - -
a great experience. Came out (after hours) on an emergency situation within 2 hours. Diagnosed the problem and worked on the fix. Got it under control to return the first thing the next morning to fix it long term. Single charge for both visits...more than fair. Really glad I have an annual maintenance plan...so much better than the last air-conditioning firm we worked with previously. One repair more than paid for the maintenance plan. Highly recommended and I tend not to be one to do reviews!!
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Fast friendly professional response. Competitive rates. We had a full system replaced within 24 hours of getting quotes. Personalized service from the first phone call to the follow up call to make sure everything was working well. I highly recommend this company
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I'm so glad I found these folks. I have been using other "big" companies for air conditioning needs for the last few years. I needed an annual service and found Vortechs on Yelp. The reviews were great and now I know why. They were responsive, polite, punctual, friendly and very helpful! My house is nice and chilly now thanks to Joe and Sheena. Thank you!
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Our AC unit was not correctly, so I did some research via Google and Yelp and ended up calling Vortechs based on their ratings. I was very happy I did so for several reasons. First, they were able to stop by the very next day. Second, the technician Gerardo was fast, accurate and honest (not to mention a good guy in general). Part of my issue was an electric one with a blown fuse that I could not find initially, which resulted in 2 trips being needed, but I wasn't charged for the second one. I doubt most businesses would have been so customer oriented. Third, the AC is working great, and the total cost was around $250, so at least for this time no having to spend thousands to get it working. I will definitely call Vortechs the next time we need help with our AC.
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Solid AC service. Fan motor went out on our condenser and was stranded in the middle of August. Ryan found that my voltage absorption system was also in need of an upgrade and showed me where the corrosion was occurring and explained what could happen if it seizes. They are upfront on the prices and offer various service options for the needed work. Ryan had us back up and cool in 3 hours. Clearly had no choice, but I've used Vortechs before and was pleased with the service and results. I will call them again if anything else goes wrong.
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Our AC unit went down a few days after moving into our new home (who could have guessed right). The team at Vortechs was able to come out and fix it much quicker than anyone else we called. Had a great time working with Sheena and will definitely return if needed. Fingers crossed that doesn’t happen anytime soon!
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We were very impressed by this company's professionalism and personal service. Our whole HVAC system needed replaced and all of our options were explained clearly. We opted for the Silver package and were not disappointed. We now have a new, very efficient, powerful, and quiet system. Joe, Ryan, and Raymond couldn't have done more for us. Ryan especially, as well as being really nice, impressed with his perfectionist attitude.
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Joe came out the same day I called in for service. With heat soring into near triple digits, my AC wasn't keeping up and would leave my home cooling to about 83 to 85 degrees....yikes...it was too hot. Joe came out diagnosed and clear about service needed and repaired the issue within minutes. Feels so great in here today! I'm freezing...LOL. Thank you for your great service!
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There is a reason this company is excelling with their ratings. I couldn't be happier with this company and the technician they sent out. I'm always cautious when I have to deal with a repairman without my husband present, but no worries here. No sketchy vibes and no feelings of him trying to upcharge a woman who might not know any better. I was happy to submit payment for services I actually expected to be at least twice as much. Thank you Vortechs, I will continue to use your company in the future and recommend you to everyone!
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I was extremely happy with Vortechs Heating and Air Conditioning. I called they answered the call immediately, they scheduled the service repair work quickly and showed up ontime. In today standards you get a 5 star rating just for that but on top of that Ryan the technician was thorough, he explained everything he found and was able to meet our needs. I'd give them (2) 5's if I could, thanks Vortechs!
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Vortechs came out right away at night even though we were more than an hour away. We had been encouraged by another company to replace our entire system. When Vortechs arrived, I was actually with Joe when he went out to our heat pump. We discovered that the tech from the other company had removed our fan and fan motor and taken them with him. Joe was unable to fix the air conditioner that night because these items had to be ordered for our older system. Joe called me early the next morning as promised. He kept me informed every step of the way on the status of our parts. He installed them in a short time as soon as they arrived. We had air back immediately. Courteous and professional, they performed as promised. I can't say enough good about this company.
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When my A/C suddenly stopped cooling, Vortechs was able to get a technician to me within a few hours. Joseph quickly diagnosed the problem and had my A/C working again ASAP. Very happy with the service we were provided and Joseph was great!
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Joe was extremely helpful, professional and a super nice guy. He diagnosed and fixed our A/C problem in less than an hour. he didn't disrupt our working.
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Joe was great! Very friendly, extremely knowledgeable, super patient detailing our options. Zero pressure to upsell us on anything, simply laid out the info and let us decide. Very pleased with our service!
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This is my second time using Vortechs. Joseph clearly knows what he’s doing. Very quick to diagnose and get my AC back up and running. Vortechs did a great job fitting me into their schedule in a timely manner. They also kept me updated along the way. I would definitely use them again!