All reviews for Paradise Pools

My husband and I had a great experience at this pool and spa store! We bought the most amazing hot tub! The staff is incredibly friendly, knowledgeable, and genuinely helpful. They took the time to answer all our questions and helped us find exactly what we needed without making us feel rushed or pressured. The store is clean, well organized, and stocked with everything you could need for your pool or spa. It’s clear they really care about their customers and take pride in what they do. I highly recommend stopping by if you’re looking for great service and quality products!

Bill and his team, including Melissa and Megan, are absolutely amazing! Last summer, we purchased a house with a 30-year-old in-ground pool. Unfortunately, the pool hadn’t been opened for three years and looked like a swamp. We were at a loss for what to do. Bill’s team stepped in and got everything working. They also provided me with valuable guidance on cleaning and maintenance. Since we had a late start, they kindly allowed us to wait until the end of October to winterize everything. Today, I removed the cover, and to my delight, the water is crystal clear! Not only do they perform exceptional work, but their prices are also competitive, and they even remember our names. We are fortunate to have this fantastic family-run business in our community. Thank you for making pool ownership so much easier!

We are looking forward to using our pool this year. After 3 years of pool problems and contractors that were undependable, Bill and his team took on our old in-ground pool. They changed the depth and configuration of our pool giving us a lounging area and useful stairs into the pool. The new liner is beautiful. His team showed up on schedule and as promised. Ordering and installing the new decking, stairs, and liner was faster than I ever imagined after the experience we had for a couple years of dealing with other contractors.

If you are looking to install a pool this spring or summer, I highly recommend Paradise Pools in Sandwich. Bill (owner) was easy to work with and he was very communicative during the process of the installation. The installation Team, led by Jim, was great. I watched the entire installation from my back deck and he answered all of my dumb questions and worked tirelessly to complete the job. They completed it late summer last year and we were able to enjoy for almost 2 months in 2025. We love our pool and can’t wait to enjoy this summer.

Highly recommend! We reached out needing help with a broken automatic pool cover that they did not install. There was no hesitation in offering us help. Megan and Jim were the kindest people to work with and they had amazing communication!

They are AWESOME

Great people and a great selection! Highly recommend!

Got all our pool and hot tub needs! Thanks Lindsey and team!

Awesome service and knowledgeable staff w great addition to our area

Friendly and helpful! Got all of the supplies we needed for our pool and hot tub!

The company was very excellent in all respects!
I highly recommend Paradise Pools!

Resurrected my hottub back from the dead good price and show up on time should be 10star

Amazing company and professional workmanship. They installed my pool going on three years ago and it’s still flawless. Highly recommend

Bill and his team at Paradise pools have been fantastic! I would highly recommend them, Great communication and quality that accounts.

Mike Peppler

We started using them this year as our last company went out of business. We love Don, he is great and Megan is so good to work with. very happy to have found this place!

Bill and his crew are top notch. They Helped with pool chems in a house we just purchased and we bought a great hot tub from them.
We will be a customer for life.

Fantastic service from all at Paradise Pools. Shopped around to have our pool heater repaired and by fair Paradise was the most economical. Service was completed as promised with no issues at all. Would highly recommend using Paradise Pools for all your pool or hot tub needs.

Paradise Pools has been amazing to work with!
They are always quick to help answer questions.
On top of their service calls.
A great a just local family ran business!
Couldn’t be happier❤️
Joe and Terri Stancel

Great experience with Bill, Lindsey & team for buying an Arctic spa. From testing in the show room through delivery, communication was friendly and clear, no pressure, and all went smoothly. We've been enjoying our spa for a month now, thanks Paradise Pools team!

Paradise Pools installed our custom above ground 30' pool liner today and did and OUTSTANDING JOB! We tried for two years to find a pool company to measure, order and install a new custom liner for us (our above ground pool has a deep end). No one would do this for us! We discovered Paradise Pools and are thrilled with their work and customer service. We highly recommend them!!!

Bill, Jim and the whole team were wonderful to work with from start to finish. We probably got around 8 different quotes for an in-ground pool and Paradise was definitely the best in terms of everything included for the price. They worked meticulously on our design and were professional and respectful throughout the whole process. We would highly recommend Paradise!