All reviews for Baer Heating & Cooling Inc

They also have a storage facility.

Employees very knowledgeable and informative about what's happening.

Great local company and awesome people; highly recommend!

Great place to do business. Good people and dependable service. Hard to beat a family owned business who cares about the service they provide.

Service guy was very polite and explained everything perfectly. Was meticulous in checking my system. Recommend

Great Experience at this Family Owned & Operated AC/Furnace Specialist in Trenton, IL ... Randy & his Team are World-Class!

Baer Heating and Cooling did a great job with our installation of a new and replacement system. Very professional work.

Better prices and better equipment. The whole teamKyle friendly and there expertise was immediately evident. Thank you Kyle for the professional installation. Above and beyond.
I will recommend theese folks to snyone. Wes

How dare they leave me completely satisfied. JK I can't say enough about these guys. They answered any of my questions even if it didn't pertain to the job . Installed new ducting and system. Took like a little over a week and at the end it kind of sucked because after seeing them that long they started to seem like family . You can't go wrong going with them. They will steer you strait and won't give you BS answers or quick fixes.

They replaced both our furnace and AC unit. I found the technicians and installers professional and detail oriented. This was an overall great experience for this major investment. I would recommend for anyone looking to repair or replace their heating and AC units.

Great job, quickly found problems and fixed AC blowing COLD! Justin technician even fixed a valve, that potentially caused the leak, when others might have just popped the cap on and said it good. Both technicians were patient with me and answered questions I asked. GOD Bless, BEAR Heating and Cooling

Job done very well, replaced entire system, including the duct work. Kyle was very professional, and dedicated to doing a good job. He really enjoys his work. He was on time, every day and made very good use of his time here. Great Job. Thank You.

Baer Heating and Cooling did a great job from start to finish on our new heating and cooling system for our second floor project. The Journeyman installer was very nice and professional. He was on the jobsite by 7:00 a.m. to begin work. Baer HVAC exceeded our expectations as a very reilable contractor who cares about doing a quality job. We are very happy that we used Baer HVAC for this project.
Alan and Robin Rubenstein
Edwardsville, IL.

My wife, Kara and I had been overdue to have our air conditioner/furnace replaced, in Lebanon, Illinois. I called 4 other companies, each of them came out, wanted to oversize my equipment. Needless to say, we’re thinking they’re trying to take advantage of us. My last call was Baer heating and cooling. Thank goodness I did. Randy came out, measured EACH room, to discover I only required a 2-1/2 ton unit.
Randy =⭐️⭐️⭐️⭐️⭐️
Then I spoke to Jenny, at the office, and she put together my Ameren rebates. Came back to tell me we qualified for $900. So, now we need to coordinate to get an install date locked in.(between 7-7:15am) I know there’s more behind the scenes, but I can’t write all night.
Jenny=⭐️⭐️⭐️⭐️⭐️
So, the install date is here, 7-7:15am. Two young men showed up at 7:05am. The 2 techs I had the pleasure of meeting were both named Kyle. Friendly, fast, efficient, etc. etc.etc. They were both well trained on different aspects of the install. Not to mention courteous.
Kyle 1=⭐️⭐️⭐️⭐️⭐️
Kyle 2=⭐️⭐️⭐️⭐️⭐️
Of course, anyone who needs to replace equipment as I did, u may expect to be taken for a ride, pay too much, or even install of the wrong size unit. I felt NONE of these with Baer.
You guys run a tight ship and everyone should be proud of the people that work there.
You guys at baer are awesome and I plan on spreading the word about the top shelf company u have.
Well done, to all parties involved. I’m glad I picked up the phone, one last time, dialed and had Jenny walk me thru.

Have called Baer heating & cooling for a/c & heating repair for last 3 yrs. for seasonal maintenance & repair. They are an honest, family owned business and their charges are reasonable. Kyle Baer & Kyle recently installed a new Trane a/c & heating system & I couldn’t be happier with their service & professionalism. They are the BEST!!!

Mr Kyle from Baer just left and did a excellent job! Quick and easy and very knowledgeable.
Jenny in the office was fabulous to talk to and was on it!
Prices were very reasonable and they will definitely be my main service techs from now on. Thank you for fixing my AC!!!

Great company to deal with, when you deal with Randy Baer you are dealing with an expert not a salesman. We had an issue with other HVAC companies wanting to even do the job due to a 14” Crawl clearance. They straight up told me it couldn’t be done and I was crazy. Baer got it done and in good time ( even during the coldest week of the year) . We use them for regular maintenance, emergencies and new installation and each time our expectations were exceeded. Kyle our technician was great to work with and very trustworthy, the only person to not complain about the short crawl space clearance and get the job done. Thanks to Randy, his family and our technician Kyle for supplying a quality product (Trane!) and impeccable service.

They said 7am and they showed up before 7am! Usually I get people that are very late. Kyle and Kyle are Very professional, very clean, they even covered up my washer and dryer before they started working! Kyle answered all my questions, was very nice! My air conditioner works better than it ever did in the 9 years I have lived in this house! I would definitely recommend them! Jenny is very sweet and helpful, thank you guys so much for the great work you do!

My hustand James and I hired Baer Heating & Cooling to install a new heat pump, air handler, thermostat, and to relocate the air handler and increased return air duct and drop box to increase our required air return capacity. We received quotes from several different providers. Their price is middle of the road (not the cheapest). We hired them because, the entire team impressed us with their knowledge and expertise, warranty and quality for the price. The team is very professional and thorough, yet also personable. Good quality eqipment, customer service at a mid-range price, plus service after the sale.

Baer Heating serviced our existing system and recently replaced it with a brand new Trane System. This is a family owned company. First - they know what they are doing; Second Randy explained to me how he evaluated our home and recommended the proper equipment.

I watched their employees (Kyle and Kyle) do the install. They did not rush -- they took their time and removed the old units and installed the new units with competence and pride. After they were done removing the old and installing the new --- they cleaned up. Very professional in every way.

The new system works great and I am amazed by the smart thermostat technology.

PS - I have not been compensated in any way to say nice things about this company; they have earned our praise.

Respectfully submitted
alex and xtine

Woke up at 5:30 to get ready for work to a 78° home. Forecast was for 100°. Called them at bout 9 and the young lady said she would make some calls to her techs and lmk. She called me back and said that they could be there in the afternoon. I could have called someone else to see if they could be earlier, but I knew better than to bother. I know Kyle would take care of me better than anyone else. He showed up with Tanner. They had the problem diagnosed within minutes, went to their facility in town to get the capacitor, and had me buttoned up within the hour. It's great to have such a trustworthy, honest, professional HVAC business in Trenton. Go with them, you won't be sorry. Thanks from Don, happy customer!