All reviews for 207 Plumbing and Heating

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    5

    The plumber Bryce was very knowledgeable and did excellent work. He was very thorough with his customer service. I could tell he really loves what he does.

    5

    We've had them out a few times now. They have arrived when stated (or called very early in the day to let us know they were going to be late). They have been polite and knowledgeable. We've been very pleased and will call them again next time we need a plumber.

    5

    Great customer service across the board. From the second I called in expectations/process were clearly laid out. They had an opening that afternoon. The guys assessed the situation, walked me through worst case/best case and gave quotes for both. Also did a quick walk around. Shower was fixed and running better than when I bought the house.

    Thank you!

    5

    These folks are great! Mike roughed in a 3 bedroom home for us, the work was very well done. They wrapped on time and charged a fair price without any funny business. We’ll catch you on the next one!

    5

    Steve K has been addressing a hammer situation for us and also helping to clean up some old trap and general water system issues with our well serviced home. He is great and thorough. His work is professional and very quick. He is clean and cleans up his work areas. Always welcome back.

    5

    I had a great experience with 207 Plumbing and Heating. They were able to come out the same day to fix a leak in my shower drain, which I really appreciated. Steve was professional, respectful, and communicative throughout the entire process. He got right to work, quickly identified the issue, and replaced the leaking shower drain efficiently.
    The whole experience was smooth and stress-free. I highly recommend 207 Plumbing and Heating and wouldn’t hesitate to call them again in the future.

    5

    Not cheap, but quality work typically isn't. We were having an issue with our heating system, and gave 207 a call. They got us scheduled, and communication via email and text were top notch. The technicians were professional and friendly, and all pricing was up front. There was a possible issue with the work and they returned two days later to check it out and confirm all was functioning as expected for no additional service charge. I would not hesitate to call them again in the future.

    2

    Follow up to owners response to my review below…
    First of all, I didn’t call you on Friday to come to my home. I was scheduled for Monday to reconnect my sink but because of the pending storm and you had a plumber available you called me come immediately. I asked for an itemized invoice to see why you would charge almost $500 for an hours work and was told it was a fixed price. You reduced it to $450 when your plumber called your office about my concern with the high price. The plumbers did a good job but your pricing for the work equates to over $300 labor rate. I should have refused the quote as it wasn’t an emergency but just wanted to get it done. Lesson learned about getting quotes from others before scheduling work. Your response to negative reviews could be better.

    After reading customer testimonials regarding “reasonable pricing”, I contacted 207 Plumbing & Heating to disconnect and reconnect a sink while we had new cabinets installed. I was charged $285 to cut the piping and cover the drain. When they came back to reconnect install drain piping and solder two water lines for a temporary sink, they wanted $495. I couldn’t believe the price for an hours work and complained. They came down to $450. I would not recommend this company. Shop around!