All reviews for Dick’s, LLC

I recently had the opportunity to have my HVAC system serviced by Aaron. He arrived on time, was courteous and professional and did a thorough job of inspecting and cleaning my system. I was very pleased with the service he provided and as a result I plan to continue with a service contract for future Spring and Winter cleaning.

Great response time. Josh, the technician, was knowledgeable, professional, and able to resolve my AC problem in less than 20 minutes. I'd recommend this HVAC company to all ... with special praise to Josh as an excellent technical representative of the company.

Great Company!! Doug was great on fixing my heating unit (boiler) that had some minor leaks in the valves. He showed up at a reasonable time and the price was low. I also have used this company for my A/C unit and Doug got my unit running properly in no time plus it was on a very hot summer day last year. Wife and I don't have any complaints we will continue to use this company for our heating and HVAC units repairs or regular maintainces.

We called Dick's HVAC to have our gas fireplace serviced for the winter. Our fireplace needed a good cleaning and had an issue where it would shut off after a bit. It was also a pain to get the pilot light lit. Aaron came out to help us. He even showed up 2 hours earlier than the appointment time we were given. He was very professional and respectful. He cleaned up the fireplace and fixed the pilot light somehow and the fireplace hasn't gone out by itself since. Thank you very much Aaron.

Patrick arrived timely, after his call. We discussed our concerns and the last service call from last year. He quickly checked out the compressor, the filter (replaced 2 weeks ago) and the condensate pump. Good news- no additional Puron needed, Every thing checked out good. Whew - Relief. We have used Dicks AC & Htg as our service provider for HVAC needs for four decades now. Always pleased with their response & service. Richard & Jean

They adjusted the appointment time to meet my needs. Technician quickly diagnosed and repaired the problem. Heater's working great now. I should have called them sooner. Highly Recommend.

Had our oil furnace thoroughly cleaned and could not have been more pleased. Also had an oil tank that was precariously "leaning" and that was completely addressed as well. Had recently had major chimney work (with furnace flue in the chimney) and now have peace of mind that all is in working order.
Excellent knowledge and experience with oil furnaces and I would not hesitate to give a 5 star plus rating.
Very courteous and helpful!

Excellent response, could not complete inspection because of the rain, but scheduled a completion date of the winter check. I love the fact that I can support my local vendor whose is outstanding at what they do. Thank you.

Again, response was excellent. I like using my community small businesses and get good service. I would definitely recommend them for AC service. Good service equals a satisfied customer.

Dick's repairmen promptly came to our rescue on two occasions, and fixed our furnace issues before the house had time to get cold. Friendly and knowledgable repair guys. The service call price was much lower than the quote I got from Southern Maryland Oil.

They were exceptional!!! The heater had broken at my Mom's and they came out the same day. They offered to find the parts to fix the 23 year old heater but we decided to buy a new one. They showed up early today (the very next day) and installed the new heater!!! Very professional...will recommend them!!!

September 2017 - I've had both a repair visit and an installation visit in the last couple of weeks. For the repair, the technician found the problem very quickly and resolved it. The installation visit was for a humidifier and Air Scrubber. The team was on time and got right to work. I'm looking forward to having humidity in the air this winter. The Air Scrubber seems to be reducing the dust in the house already. I am very happy with the quality of work provided by Dick's.

The service by all the three men was excellent they were professional on time and thorough. I especially like the way the last workmen to leave the house (Trey Brown) went to the house to ensure no debris or trash had been left. I see why my father’s been using you all for at least the last 30 years thank you.

Thank U All for such GREAT SERVICE!!

When I purchased my home in 2013 the previous homeowner left a list of companies he used. I called Dicks that year for a maintenance check, I was happy with the technician they sent out, how he went about doing the work and I have been dealing with them ever since. I’m happy with the company.

Dick's has serviced my heating and AC unit for years. They are very reliable. I recommend their service. On the most recent visit Patrick took apart the outside unit and completely cleaned it out. Couldn't ask for better service.

They always arrive within the timeframe, quality customer service. Very reliable company.

Doug did a great job assisting us with our air conditioning problem. I would recommend Dick's to everyone. We have had a contract with them for years and have always been extremely satisfied with their work and their response when we had issues.

I called Dick's Air Conditioning and Heating LLC and I was able to get an appointment the same day. The technician was professional. He told me exactly what my unit needed and repaired it in a reasonable amount of time at a reasonable cost. I will definitely use this company again for all my heating and cooling needs.

We've had Dick's replace our heat pumps and have had great service since then. We also had them replace parts in our fireplace-at a better price than competitors-again with great service. Always pleased with their service and with quick replies when we call for service or answers!

My furnace went out on the coldest days in January, I called Dick's Air and Heating, they sent Doug to come and see what was going on. Doug work on the furnace and got it working and hour later it went out Doug came back to my house the same day worked on it, but the bottom line was I need to replace the 25 year old furnace. I called the office talked to Linda who explained all of my options, the technicians came out in a couple of days replaced the furnace. They were very courteous and they explained everything to me. The next day I did notice some water on the floor so Doug came back out, it was a minor problem, he fixed it and gave me some maintenance tips. I am very pleased with the service and I am thankful for Doug and Linda who made me feel comfortable with this process. I will be using this company again.

Technician and office personnel were very courteous and efficient. Tech explained any problem and solution well and the price was competitive. The business has been sold but I continue to have the tech, who went with the new company. By

Sorry for being late responding but here goes, You are the best, I had been without air conditioning for 12 days, waiting for a response from Michael's and Sons for a part they were ordering to repair the AC. We called them at least 5 times but never heard back from them. (the house was over 90 degrees all those days). My son-in-law called you and you were wonderful, you handled the repair quickly and were very professional. I will use your company for any further repairs and will recommend you to all. Thank you.