All reviews for Friendly Hands Carpet Cleaning

We moved into a rental in Natick and the carpets had clearly not been professionally cleaned in a long time. We first tried to clean them ourselves, but it only made the carpet look worse and pushed some of the stains deeper into the fibers. Since I have a baby who had just started crawling, I was really worried about letting her play on the floor. I called Pedro for a carpet cleaning estimate, and he came out promptly, explained the process in simple terms, and gave me a fair price. He returned the next day and did an amazing job. The carpet looked refreshed, the stains were lifted, and the whole house felt cleaner. It also smelled fresh without being overpowering, and the carpet felt much better underfoot. Pedro was friendly, professional, and took the time to show me what he was doing, which gave me a lot of confidence in the service. After the deep cleaning, I finally felt comfortable letting my daughter crawl around on the carpet again without worry. Great results, great value, and we will definitely call again for future carpet cleaning services.

we really needed our carpets cleaned after our usual cleaner retired, so we searched online and picked a local carpet cleaning team. we were not sure what to expect at first, but it turned out to be a great choice. jay arrived on time, explained the whole carpet cleaning process clearly, and paid close attention to every detail. the price was even $10 less than the advertised rate, which was a nice surprise. i work out of my garage and track in a lot of dirt, so the high traffic areas on my brown carpet had turned almost black. after the deep cleaning, stain treatment, and extra care on the worn spots, the carpet looked brown again and felt fresh and clean. levi was very thorough, professional, and careful with the work, and eduardo made sure everything looked great before leaving. i really appreciate how detailed they were and how much effort they put into bringing the carpet back to life. i will definitely use this carpet cleaning service again, especially because they are a small family-run business that truly cares about doing a good job.

Best carpet cleaning service I have ever used. Friendly Hands Carpet Cleaning sent Eduardo and Bryan, and they arrived right on time, were polite, professional, and worked steadily the whole visit. They cleaned the carpet, upholstery, tile, and grout, explained each step in simple detail, and showed real care with the work. I appreciate attention to detail, and they delivered excellent results in every area. Other carpet cleaners I used before gave only average results and often left the carpet too wet, but this team did everything right, including a quick drying process that made the whole service much more convenient. I first reached out by email over the weekend, got a prompt call back, and the follow-up was just as reliable. The scheduling was easy, communication was clear, and the job was handled efficiently from start to finish. It was obvious the crew took pride in their work, and that really showed in the customer service, the cleaning quality, and the fresh, renewed look of the carpet and furniture.

On time, efficient, and staff. Best of all my carpets and chair look and smell good after the service.

Tom and Cooper were wonderful! I didn’t measure my rugs accurately 🙄. We just lost my father-in-law, and expenses are high, so they did they could to make sure we got the best price and work possible. I appreciate you! …

scott was absolutely fantastic! he showed up early and rapidly transformed our carpets, making them look flawless and smell fresh! thanks to him, i can relish the remainder of my saturday in my natick home, admiring the newly cleaned carpets and now knowing how to maintain them. the next time i use the services from friendly hands carpet cleaning, i'd like to request scott again!

Our basement was in a terrible state when we first moved into our rental in Natick. Bryan from Friendly Hands Carpet Cleaning was at our doorstep within 3 days of reaching out, even on a Sunday evening, to spruce it up so we could have a clean slate. He was professional, courteous, and did a fantastic job with an area that required significant attention. I endorse this carpet cleaning service and will definitely be a returning customer!

In a moment of misfortune, I accidentally spilled a whole quart of paint down my basement stairs. The impact at the bottom caused the can to burst open, sending paint splattering all over my carpet. I attempted to clean up the mess myself, spending two hours scrubbing and blotting but to no avail. The splattered paint dried quickly, making the situation even more challenging. At my wits' end, I reached out to Friendly Hands Carpet Cleaning. Jay responded promptly and displayed immense patience and helpfulness as he worked tirelessly to clean up the paint. His professional and calming demeanor helped to alleviate my stress greatly. I truly couldn't recommend their services enough for any carpet cleaning needs!

I've been hearing great things about Friendly Hands Carpet Cleaning, so I decided to give them a try when I needed carpet cleaning service in Natick. Todd was exceptional - he maintained excellent communication, was considerate, efficient and completed the cleaning task effectively. I highly recommend these professionals as their rates are quite reasonable. I will definitely reach out to them if I require carpet cleaning services again and would recommend them to anyone in need of such services.

I’ve been having my carpets cleaned for years, but this service truly stood out from the rest. They notified me with a text when they were on their way. The technician, Scott, wore protective covers over his shoes and took extra care to protect my hardwood floors. He even had corner protectors for the door frames and walls. I appreciated that they used greener products, which meant there was no strong smell after the cleaning. One thing that really impressed me was when he set up high-powered fans to speed up the drying process. I’ll definitely be using this service from now on and will recommend it to all my clients.

Bryan from Friendly Hands Carpet Cleaning did a remarkable job on our extensive area rug in Natick. Before he began the cleaning process, we had a brief conversation about my expectations for the rug, which he met excellently. Bryan's professionalism was second to none, and he performed a very comprehensive job. Considering I have small children, Bryan was considerate enough to warn us about the potential slipping hazard. This could occur if we stepped on the damp rug and then onto the tile, showing his attention to safety. Living in Natick, there are not many carpet cleaning services available, but I am delighted that we have access to such quality service at an affordable rate. I was genuinely impressed with Bryan's work, and I will certainly request him for my next carpet cleaning service. His attention to detail and commitment to job safety were commendable. Well done, Bryan!

i recently had my carpets cleaned, and i couldn't be happier! the team was friendly, took the time to explain the process, and didn't pressure me into extra services to keep my carpets looking fresh longer. they worked efficiently and were very careful, even using corner protectors on the walls to prevent any damage from their equipment. my home feels brand new again! the service was fantastic and reasonably priced. i would definitely recommend this company to all my friends and family!

The carpet cleaning job was exceptional. Initially, I had my incredibly filthy oriental rugs cleaned by a different company and was quite disappointed with their inadequate service. Following this, I decided to try another carpet cleaning service. They demonstrated what a thorough cleaning should involve, carried out the task, and my rugs returned spotless. Upon inspecting the cleaned rugs, I realized they required some repair work (serging and double knotting). The team promptly carried out the repairs and the results were excellent. Eduardo and Todd were remarkably informed and supportive. I can't praise them enough. A big thank you to both of them!

i called for a quote on carpet cleaning. they came out, checked everything, and gave me a fair price. we set up a cleaning day, and i got a reminder text before they arrived. bryan and the team showed up on time and did a great job cleaning both our carpets and tile. everything looks awesome now, including the tile and carpet that had lots of stains before. we are very happy with the results and will definitely use them again.

I can't thank them enough! Their carpet cleaning services are outstanding, and my carpet looks and smells incredible. The cleaner who came to take care of my carpet was Bryan, and he was extremely professional, friendly, and polite. His communication was exceptional. Bryan was also very considerate towards my dogs and granddaughter. I highly recommend reaching out to them if you need your carpets cleaned; their service is truly exceptional. I’m so grateful for Bryan's hard work—my carpet not only looks clean but also smells fantastic. It has been in this house since the 1970s, and he managed to make it look like new again. I really appreciate all of his efforts. I recommend them wholeheartedly, so if you need carpet cleaning, definitely give them a call. They are amazing!

wow! i had jay come out to clean 4 rooms and some stairs. he arrived on time and made the carpets look spotless. i thought my older carpet was just too worn out, but after jay finished, it looked brand new! the carpet wasn’t left wet and i was able to walk on it the same day without any soggy socks. the price was great and the quality of work really surprised me in a good way. customer service was awesome and it felt like i was dealing with a friend. the whole process was easy and seamless—or should i say spotless. i highly recommend friendly hands carpet cleaning if you’re thinking about getting your carpets cleaned. i waited because i thought it would cost too much, but it was actually very affordable. 5 stars!

Absolutely the best carpet cleaning service in Natick! Our family and friends have all used this service, and we are consistently impressed with the amazing work Levi does. He went above and beyond to fit us into his schedule last minute and took the time to help move furniture, ensuring every inch of our carpets was thoroughly cleaned. If you need your carpets or tile cleaned—whether you're getting your home ready for sale, moving in, or just need to tackle messes from pets and kids—Levi is definitely the one to call!

we recently purchased a house and needed some painting and electrical work done, along with a kitchen remodel. after that, i asked my neighbor for a recommendation for a good carpet cleaning service. he shared a number for a company he always calls to clean his carpets, and he’s always pleased with their work. i decided to give them a call to clean the carpets and wax the wood floors. jay was responsible and honest; he did an excellent job cleaning the carpets and waxing the wood floors. the carpets turned out very clean and smelled wonderful, while the wood floors looked brand new and incredibly shiny. the service was very professional, and i highly recommend them!

Friendly Hands Carpet Cleaning has cleaned our carpets several times, and every visit has been outstanding. The team is professional, always careful to protect the walls and surroundings when using their equipment, and they truly respect your home. Todd made sure we were happy with the results and really cares about customer satisfaction. He also cleaned our upholstered sofa, which is a tricky linen and cotton blend in off-white. We were amazed at how clean and fresh it looked afterward—thrilled is an understatement. We’ll definitely be calling them again for all our carpet cleaning needs.

Jay did a fantastic job cleaning our carpets. He arrived right on time and had a great attitude. I pointed out the spots that needed extra attention, and he got started right away. In about an hour, he cleaned four rooms, and the carpets look amazing and smell so fresh. All the pet stains and old milk smells from the kids are gone, and he even moved the bed to clean underneath. The prices are very reasonable compared to bigger companies. I will definitely recommend them and plan to use their service again.

After moving into our rental, we noticed the carpets had never been professionally cleaned. We tried to clean them ourselves, but it only made things worse. Since we have a baby who just started crawling, we really wanted the carpets to be fresh and safe. We reached out for help, and Scott came by to give us an estimate. He returned the next day to clean, and we were amazed by the results! It honestly feels like a whole new home. Now I’m comfortable letting my daughter crawl on the carpets, knowing they’re truly clean. Scott was very friendly and professional, explaining the entire process. The stains are completely gone, the rooms smell fresh, and the carpet feels wonderful under our feet. The price was great too! We’ll definitely be using this service again.