All reviews for Comfort Plus, LC Heating and Cooling

Chris gave me a furnance and A/C quote in February. I wasn't ready but two weeks ago, my air conditioning died. He installed my furnance and air conditioning, last Friday. He charged me, the same price he quoted in February. Didn't jack up the price of the A/C because of the extreme heat. The crew installed my new furnance and A/C. Cleaned up . I highly recommend them.

I called them at 9am, they were here by 9:25am and gone by 9:50. Our furnace seems to be working again after they changed our flame sensor. Reasonable price as well (under $150) and very friendly. They will be our go-to guys in the future.

Nick W. and his crew did a fantastic job installing our gas line. Labor was completed in record time!

We have had Comfort Plus complete several projects at our home, including a natural gas generator. We knew who to call when we needed our A/C replaced. Another job well done!

They fixed what the builder and original contractor could and would not! Super friendly, professional and knowledgeable. Very quickly found an issue with our only 3 year old furnace and replaced the parts. Also remedied and error with the venting location and design.

Tim and Nick went above and beyond. Absolutely stellar customer service!

In the middle of this crushing February winter, our heat went out on a late Friday night meaning we were going to be without heat all weekend if we didn't get service. Tim and Nick were already finishing their last job of the night and I'm sure they were exhausted from a long week and looking forward to relaxing at home. Instead of going straight home off their last job, they decided that they could make it to my place and check out my furnace. They arrived quickly and were friendly from the start. They didn't seem irritated whatsoever. They seemed genuinely happy to be helping. They worked for a few minutes and showed me some parts needed to be replaced, but unfortunately he didn't have one of the parts on his truck and would have to return the next morning. Not only that, but he wasn't certain that replacing these parts would get me heat again. Tim informed me a couple of times that it was going to be brutally cold this night going down to the negatives and asked me several times if we were going to be fine without heat. I assured him we had space heaters, heating pads, and tons of blankets. We can make it. Both Tim and Nick wished us a good night and left.

Maybe 30 minutes later, I get a call from Tim saying he found one of the parts at the shop and could return the same night, and within 30 minutes, actually. Sure enough, 30 minutes later, he shows up, still friendly. He works quietly for a few minutes and our heat kicks in! I sincerely thanked him for his service and staying out so late. We wished each other well and he went home.

They could have easily said that it was too late and that they wouldn't be able to help and I would have completely understood. After all, according to the website they had technically been closed for a while. Not only did Tim and Nick go out of their way on this Friday night to help us stay warm all weekend once, but TWICE! After they had left the first time, I figured that was already more than they needed to do and was certainly not expecting a phone call back the same night and on top of that having it fixed before I went to sleep!

Thank you so much! I've never in my life had better service from a company like it. I am stunned by their commitment to making their customers happy!

I've used this company several times knowing that I needed to replace my furnace and AC,. The last time I called them I was calling to have everything replaced. They were the only company that came out to give me a quote that day and replace my AC 1 day later. I urge you to go with this company, they resound whisky quickly and explain what they are doing and giving you.

I got my old furnace and AC unit replaced with comfort plus. It is done very well. Great and Quality work in affordable price. My basement kept very clean after all work done. Very good and knowledgeable team. Thanks Chris, Tim n Nick..

Technicians Dean & Kyle installed a new furnace & replaced duct work in my home. Both gentlemen were very professional, knowledgeable & answered "all" my questions. I highly recommend Comfort plus for your Hvac needs.
P.S. They made sure that the area was cleaned inside & out!

Had an issue where the AC kept tripping the circuit breaker. The Comfort Plus team was able to come out right away, and they diagnosed & fixed the issue. The techs were very friendly and professional. Would recommend.

I found water leaking out of my utility closet in the basement on Saturday around noon. Just an hour later, I had a technician here who had diagnosed the problem with a leaky drain pipe. He said that the problem developed from the pipe being installed incorrectly (not by Comfort Plus) so he repaired the pitch on the pipe, replace the elbow to fix the leak, then tested and cleaned my system along with changing my filter. The unit is working great now, and I very much appreciate the quick response on a Saturday. The price for all of these services was also very reasonable.

Chris and his team take customer service to a whole new level. I got home this evening to a house that was over 80 degrees just after 8:00 PM and after trying to see if I could fix the AC on my own, I called comfort Plus at 8:40 and while I was just hoping to have someone call me tomorrow, I got a call back from Chris and he asked if I would mind if he came over tonight? Without hesitation, I said absolutely and within a short period of time he was here and able to replace the blown part to get us back up and running. I’m quite sure he had something better to do on a Friday night and we are beyond appreciative of the willingness to help make sure we were taken care of so quickly. Couldn’t ask for more!

Our Property Management Company has been working with Comfort Plus since May of 2014 and we have found a great company here! We truly value the partner we have in Comfort Plus and they make our job that much easier because I know I can count on them to take care of our properties! Thank You for being one of our very Best Vendors!

Chris was wonderful to work with for our air conditioning repair needs. He said he would be there at 8am and he actually arrived early! He was in and out so fast I couldn't believe it and the AC works like a charm. Chris couldn't be more pleasant to work with. I highly recommend Comfort Plus for your heating and cooling needs!

Our AC was not working when we woke up this morning. I called Comfort Plus and they said they would get here this afternoon. Their tech showed up (with a mask due to Covid 19 and shoe covers) came in, evaluated the system, quickly told us what was wrong, and made the repair. There was a wire that had arc’d and tripped the system (I think I got that right). Thankful to have the AC running again! Thank you Chris from Comfort Plus. This is the third time you’ve quickly made a repair to our Furnace or AC. We regularly recommend you to others!

New Carrier furnace and AC install was very fast and professional. Very happy overall. Since it's a review I'll nitpick and say the AC should probably come with a cover, and the open vent pipes should have screen covers to keep critters out. Thanks guys the AC feels great.

I had Comfort Plus out today to provide me with a tune up for the furnace and A/C unit. Nick was my service tech and was very professional. As always job well done, always on time and polite. Call them today to get your furnace tuned up for the spring and summer.

I have a few rental properties and Comfort Plus has been my only HVAC company for over 10 years. Chris and his team are honest, trustworthy, professional, clean and do quality work. I would highly recommend them!

Had Comfort Plus come out to install a fireplace blower unit, Tim & Nick came promptly at the appointment time and did the install that was a bit more difficult than originally anticipated. My unit has a same model # as more recent fireplaces, but it's an older unit. They had to remove the log and gas line to install the unit. They put it in seamlessly and made sure the unit worked properly and cleaned up and the charge was very reasonable. Will use again for sure for Furnace and A/C check ups.

Chris,
We want to extend our thanks to you, your company and crew members for the 5-star service regarding the new air conditioning unit that was installed today.

The price was right, your crew members were on time, they worked hard and did an awesome job cleaning up their work area. This was much appreciated.

Thanks again for the outstanding service. It was our pleasure doing business with you!
Mike & Lora Regoni

Chris was very very patient, pleasant and professional in answering all my questions. His team of installers were courteous, professional and efficient. My rebates and registration were all handled by comfort plus immediately. My experience was excellent with this company and I would highly recommend them.