All reviews for ServiceMaster DSI - Springfield

Unexpected water damage led to us replacing all of our oak/carpeted flooring with LVP, painting every interior wall, and painting bathroom and kitchen cabinets. Since we were going to have to vacate the house, we went ahead and remodeled the master bath with new vanities, added a new (tiled) walk-in shower with rain head, a new closet, new toilets, and more. Brant Griffin led the project with honesty, transparency, and creative solutions to some atypical project challenges. He brought a skilled team out to do the work including Rob and Mark, both of whom were multitalented craftsmen at their respective jobs. They came in exactly on budget, and handled our mid-project addendums with brilliant solutions including the now famous “Griffin Arches.” The work turned out better than we could have asked. They were patient when we changed our minds on design decisions, and frankly just the nicest, most honest folks you can work with. There were no unexpected contractor surprises or up-charges not initiated by us. Having major repair/renovations/remodeling done on your home is invasive, no matter who does it. Make sure you choose people you can trust, who genuinely care that they get the project done on budget, as expediently as possible, with the kind of transparency and positive attitudes we experienced with Service Master.

Very fast and efficient. Highly recommend.

After contacting my insurance company with my water problem, Pam and her remediation crew were here within a couple of hours. They quickly prepared my kitchen/panty to attempt to dry out the flooring. They continuously checked in on us for our needs. I am very happy ServiceMaster DSI was suggested by my insurance company. Now am working with the construction side of the company. I would recommend to family and friends.

Servicemaster vacuumed up the standing water in our finished basement, moved furniture and left fans and dehumidifiers until it was completely dry. Took 3 days and they were efficient and knowledgeable. We are very pleased.

Excellent people

Amazing company!!!

Professional, Prompt, and do great work

Quick a professional, very detail oriented.

Excellent Company Friendly Knowledgeable Helpful Staff Top to Bottom!! Great Health & Safety Precautions!!

They came out within 20 minutes of calling and were extraordinarily helpful and professional with our situation!

Very informative and knowledgeable on black toxic mold and black mold! They stated absolutely. Do Not Take Any Belongings!

Justin was a true pro in taking care of our project! Couldn’t have gone better. Highly recommend Service Master!

We had some water damage and we called Service Master to clean it all up. Our insurance paid them what we think was a fair price and they did an amazing job. They were extremely polite, professional and tidy.

We had an upstairs bathroom spring a leak. A closet on the lower floor was flooded. ServiceMaster got involved and got us cleaned up and dried out. They were fast very efficient and very professional. We would certainly call on them again if needed

ABSOLUTELY AWESOME! Blake, and his crew, were at my house within 30 minutes from my call. They were so professional, and productive, with some of the BEST customer service. I would HIGHLY, recommend Service Master for all your service needs.

Had an unfortunate power outage while on vacation and came home to all the food in our fridge and freezers spoiled which left an awful smell in our house and stained kitchen/garage floors. I called ServiceMaster on Monday afternoon and the tech that I worked with squeezed me in first thing Tuesday morning to get me a quote and they were cleaning my house by Thursday morning. They got rid of the smell in the house and restored our floors to how they looked before we left on vacation. The tech I worked with was very quick to respond to any and all questions I had and was very professional in all emails that he sent by addressing me as "Mr. Pierce". I would highly recommend ServiceMaster to anyone that I know!

A water leak ruined my hardwood and tile floors. ServiceMaster DSI did an excellent job drying out my home, moving and packing my furniture, removing and replacing the hardwood floors, tile floors and all molding (cleaning and painting). I dealt with several specialty teams throughout the process and all were prompt, efficient, friendly and very professional. ServiceMaster DSI took a stressful situation and made it as seamless and worry-free as possible. I am extremely pleased with their first-rate service and I sincerely recommend them for your home restoration needs.

Jennifer and her team were respectful, friendly, and willing to help with whatever I needed. She personally went above and beyond to help me with all of my concerns. Would 100% recommend them.

We had a water heater that malfunctioned and the pop off valve was spewing water. We turned off the system and noticed quite a bit of water that had leaked into a bedroom. We immediately called Service Master who showed up to start work. Dalton and Alyson were two amazing workers that came out and immediately went to work assessing and remediating the issue. They came for a few days and they make this company shine. They were professional, punctual, proficient, respectful, not to mention got us completely dry. You couldn't as for better than that when dealing with a situation that is stressful for us homeowners. I would highly recommend this company to anyone in this situation and understood why my insurance company recommended them as their first choice.

We are so thankful for all their expertise and quick service. No one wants to hear your house has water damage. When we heard the news we called our Ins. They referred Service Master. We have them a call. They were their within a few hours. They had our house cleaned up and the wet Sheetrock cut out the same day. Sent us pictures because We were away from home. We were amazed and was able to continue on with what we were doing . They stored our furniture and belongings until the restoration and remodel was over. Mason whom I’ve yet to meet was so sweet and patient with us . Very prompt to answer anytime We called. We thank God for people who are so great to work with.

We had a disaster to our home. We connected with service master,
We’re professional, compassionate about our circumstances. Did a
Great job of mitigation of damage. I would recommend Darrell and his
Staff for any type of cleanup in the future. Our personal property that was
Returned, came back like new. I could get in touch with them via phone
All the time. That is very important when trying to complete a job.