All reviews for Brookside Plumbing & Heating

Our basement was flooding and even though they had a booked schedule and someone out on vacation.... Candice was able to schedule Tom to come out and help us out. We appreciate it so much. Service is fantastic.

They came in and replaced an old cast iron vertical sewer pile. They cut into the wall at precisely the right spot with minimal impacts. They fixed the problem perfectly and cleaned up after again perfectly. Very polite and efficient.

Thanks to Jeff our washer drain is working again. This was not an emergency so we did have to wait. He was very honest on what he could do or could not do with regard to the way our house was plumbed. Would use him again, have used Brookside before without any problem. 😻

I’ve hired this company a few times in the past. They replaced my old oil burner with a smaller wall mounted propane unit that took up half the space and saved me a ton of money in heating bills. Recently I called them to see if they could add a dishwasher in my kitchen. Paul came out and found a way to instal one right next to my sink. I have found them to be professional and extremely knowledgeable. I would not hesitate to use them again for all my plumbing needs.

I called as a local non profit for advice and help with a heating system at a local children's summer camp. "We are so busy right now we can't help you. Maybe in June, but that is our busy time. Call someone else"

Awful company. Do not use them as they will
Overcharge and take advantage of any opportunity to gouge.
Especially the elderly and look for the reputable companies in the area..
Definitely do NOT USE THEM .
Opening or closing your place before or after the winter!

Terrible business overcharging and trying to make advantage of us. The plumber brought in a trainee for a trivial work of changing the valve in the water heater (took him 10 mins) and charged us for trainee time! The other time he replaced our burned sump pump with the wrong one and after we complained tried to charge us extra to install the right one. Both the plumber and the lady in the office are rude. Will never do business with them again and do not recommend that others do

I had these guys out to winterize my house a few years ago. The request to do the work was on short notice (winter set in early) but the came right over to do the job. $800 (wow!) later the job was done. The following spring I went to open up the place and both toilets were broken and the core of the 2 year old hot water heater was toast. I went to discuss with the owner and he said he wasn’t going to honor his work because I didn’t hire them to do it. I fixed the toilets myself and one of the guys that did the work felt bad enough that he came by to replace the heater core. That was the last of my experiences with Brookside but I’ve heard some doozies.