All reviews for East Coast Heating & Cooling

I called East Coast Heating and Cooling in December when my old furnace suddenly stopped working - it was around 15 years old. Jay arrived promptly, as promised, to assess the issue. We agreed a replacement was necessary. Given the timing was late winter and somewhat urgent, Jay assured me he'd be back early Monday morning to install both the furnace and air-conditioning unit, which we also decided needed replacing. On the next day, Jay showed up on time again and completed the job within hours. His team was extremely professional, reliable, and made sure I was satisfied before they left.

Jay and his team did a great job. The issue was quickly identified and the right parts selected to fit my furnace and home. They were in and out within 24 hours and now my house is producing cold, filtered air after a few hot days without AC. I'm very satisfied with their service.

East Coast is a hidden gem. I compared other local companies and they took the top spot for me. Jason was reliable, explained everything clearly and offered competitive pricing. The work done at my home was impressive. I wouldn't hesitate to suggest them highly - they truly deserve more recognition! Keep up the excellent service East Coast.

The technician quickly identified the problem and fixed it within an hour. I appreciated his willingness to address additional issues beyond what was initially listed. Communication with both Jay and Chelsea was excellent, making the experience very smooth. They will be my go-to for future service needs.

Jay installed a new AC/heating unit for me back in 2020. He's professional, efficient, and does great work. Recently, when it was scorching hot outside, my electrical system failed. I called them and they showed up quickly - within 20 minutes. Their service is top-notch, highly recommended.

I'm thoroughly impressed with Jason and his team at East Coast Heating & Cooling. After a chaotic home renovation project, I had to replace my entire heating and air system, which proved to be a daunting task. Six months later, when I tried to use my central AC for the first time this season, it wouldn't turn on. I reached out to Jason on a Thursday afternoon, and he was accommodating of my schedule, agreeing to stop by on the following Saturday morning.

He arrived promptly and identified the issue that needed immediate attention - a faulty AC unit and electrical system that required replacement. He provided an all-inclusive quote for the work, which was reasonable and fair. What impressed me most was his willingness to also examine another unrelated issue I had been experiencing, even though it wasn't part of the original service call.

I've found East Coast Heating & Cooling to be knowledgeable, skilled, responsive, honest, and reasonably priced. Jason is a pleasure to talk to, making the experience feel more like a conversation than a sales pitch. My only regret is not hiring them for the initial installation last year - I can confidently say they're my go-to HVAC contractor from now on.

Overall, I'm extremely satisfied with the service I received and would highly recommend East Coast Heating & Cooling to anyone in need of reliable heating and cooling solutions.

East Coast sent someone named Jason to fix my AC on a sweltering day. He arrived promptly, had the necessary parts in his truck, and got it done in under an hour. The service was efficient and professional - I'm happy with the results and would use them again.

Jay fixed my boiler problem quickly and efficiently. He was aided by a colleague, Jason, who joined the repair within minutes. Jay came across as genuinely friendly, transparent, and well-versed in his work. I'd suggest hiring him for any heating or cooling issues you may have.

Jason was extremely responsive, respectful, and honest. He went above and beyond by exploring alternatives instead of a straightforward replacement, showing he genuinely cared about our situation. His dedication to fixing the issue and prioritizing our needs impressed us greatly. We highly recommend him for his exceptional service and work ethic.

Excellent service and quality of workmanship. I called them in the late afternoon and got a quick response from Jason, the owner. He arrived at my door within 15 minutes and handled a complex air conditioning system with ease. The price was reasonable too. They stand out as the best, thanks to Jason's honesty, courtesy, and genuine commitment to doing things right for his customers. His hard work is greatly appreciated - it shows in every interaction.

Jason exceeded expectations with his furnace service - his friendly demeanor made a great impression. He demonstrated expertise in diagnosing and fixing the issue, and I appreciated his professionalism. Jason's work was efficient and completed promptly, leaving me with complete satisfaction.

I'm thoroughly satisfied with East Coast Heating & Cooling. Jason was exceptional, while Chelsea was incredibly efficient in scheduling us and keeping me informed about the appointment time. Our AC unit had a condensation pan issue causing water overflow, but Jason quickly diagnosed and resolved the problem on the same day. I'm extremely pleased with their outstanding service - they've earned our loyalty for all future heating and cooling needs. Thanks again to the team!

Jay and his crew have consistently delivered exceptional service every time I've used them. They're reliable, trustworthy, and knowledgeable, with prices that are fair and reasonable. When my AC stopped working on a hot July day, Jay sprang into action without hesitation, arriving promptly to diagnose and fix the issue. He got everything up and running before leaving - impressive! Their professionalism, work ethic, and commitment to customer satisfaction make them truly the best in the business.

We had a heater fail on a Saturday night last winter, which was a disaster given the timing. We called East Coast Heating & Cooling and Jason responded promptly. He diagnosed the issue without needing to replace any parts, which saved us some money at the time. However, it failed again a couple of weeks later, so we had him fix it. This summer, our AC stopped working on one of the hottest days, and we called him again - as usual, he answered right away. He found a blown fuse and replaced it, but it blew again that night, so we contacted him again for assistance.

He offered some suggestions over the phone, which helped us understand what might be wrong. He came back on Monday to investigate further and fixed the issue without charging us anything. We're impressed with his reliability and competitive pricing. While we hope nothing else in our house breaks down soon, if it does, we'll definitely call him again.

I recently had the opportunity to work with East Coast Heating and Cooling for my heating and cooling requirements, and I'm extremely satisfied with the experience.

From the initial consultation to the final completion, Jason's expertise and professionalism shone through. He demonstrated exceptional knowledge of the subject matter, being direct yet courteous in his communication. He took the time to address all my queries thoroughly, making multiple trips to various HVAC supply shops to find the correct component. His explanations were clear and transparent, giving me a comprehensive understanding of the issues and necessary repairs.

Jason's attention to detail was impressive, ensuring that the job was completed efficiently and effectively. Not only did he resolve the immediate problem, but also provided valuable suggestions for improving the overall performance of my system. Their commitment to quality and customer satisfaction was evident throughout the process.

The scheduling process was seamless, with Jason responding promptly to my 9PM inquiry. Although we had to wait until the next day due to the shop closures and non-existent spare parts in their truck, he worked tirelessly to find the required part at multiple shops before returning to complete the work within the estimated timeframe. The site left spotless.

What surprised me was how competitive their pricing was, considering the exceptional level of service they provided. It's heartening to see a company prioritizing integrity and delivering on its promises.

I wholeheartedly endorse East Coast Heating and Cooling for anyone seeking reliable and top-notch HVAC services. Their professionalism has earned my trust, and I'll be utilizing their services for any future HVAC needs without hesitation.

I had a fantastic experience with this company - they were genuinely great to deal with. The service was top-notch, reasonably priced, and the new install for heating and cooling was done spot on after taking out the old system. Jason was honest and an absolute pleasure to work with - I'm extremely satisfied with my decision!

Jason was responsive even during the peak summer months, quickly identifying and resolving our air conditioning issues. Having Chelsey coordinate from the office made a big difference. Overall, a great experience. I'd definitely recommend East Coast for reliable and affordable AC service.

East Coast did an excellent job, arriving quickly and efficiently. After my old system gave out after 30 years, Jay's team replaced it with a brand new one in less than a day. Their equipment is superior to that used by other companies. I'm extremely satisfied with the service - from start to finish, there were no problems. Jay clearly knows his trade, and I appreciate the quality of work he provided.

Jason and Rob from East Coast showed up today to install a new AC for my parents, who have health issues due to the old unit having stopped working. Their professionalism and timely arrival on a sweltering day impressed me. They went above and beyond - it was truly wonderful to see their expertise in action. I highly recommend them without hesitation.

I've found a reliable local business that's worth supporting - East Cost Heating and Cooling. When I needed assistance with my heating, they were responsive and kept me informed through text messages. The technician, Jason, arrived promptly within 2 hours of my initial call to diagnose the issue. He was incredibly courteous, shook my hand, and explained everything clearly. I highly recommend this company for anyone requiring heating or cooling services - their speed and professionalism left a great impression on me.

Jason showed up on short notice for an emergency call at my rental property, where my tenant had no heat while I was away. A previous company had already been there, claiming I had a leak in the furnace and that it was too old to replace the gas valve - Jason checked again and found none. He was upfront about his findings and acted with integrity. It's reassuring to know he'll be on hand when the next repair is needed. His professionalism is much appreciated.