All reviews for Fry Heating, Cooling & Plumbing

I was very pleased with the great service Stephen did. He explained why my air filter was black and my old furnace is still working good. I asked for an estimate that he did right then and there in case I want to replace it because it is 20 years old. They were so fast to come out. I called this morning. I truly appreciate Fry Heating and Cooling.

Contacted Fry about a new AC / Furnace combo and a new water heater. They beat a competitors price by a couple thousand. Larry and Jesse showed up on day one of my two day install. Both were polite and courteous. Unfortunately Jesse had a family emergency and had to leave. I appluad Fry for letting him leave. While this left Larry shorthanded for a bit, family should come first. So midday Ronnie showed up and continued to work with Larry. Great guys to be around and really know their stuff. Larry was super motivated to get our AC up and running that first day because the NW Ohio area just got hit with 4 days of near 90 degree heat. It was 83 degrees in our house. Larry stayed on and got us cold air before he left that first day.

Going into the 2nd day Larry and Ronnie showed up promptly and buttoned up the furnace and water heater install. Very satisfied with my experience, equipment and overall communication throughout the entire process.

Gabriel was wonderful! Answered all my questions and explained to me when I had that confused look on my face. lol I will definitely use them again. Thank you Fry Heating, Cooling & Plumbing

Craig was very professional and Worked efficiently and had my heat restored within a few minutes. Friendly staff and 100% recommend

Josh and his tech were great. Came in with clean covering over shoes, explained the whole processes and was able to troubleshoot repair our issue!

Lost A/C last night - - contacted Fry and had a service rep here by 10am. Larry introduced himself, checked everything out and determined the problem was in the outside unit. He got to work in the hot sun and next thing you know the cold air was rushing in thru our inside vents and chilling us all down. Thank you, thank you for your great service and especially for Larry, your rep who was as pleasant and nice as could be.

Mike & Chris Powers

We called for our annual maintenance check for both our furnace and AC and they were able to fit us on the schedule same day. Larry showed up right when expected and was able to quickly inspect both our units and make the necessary updates. He had everything in the truck and ready to go! He was very professional and thorough! Thanks Larry!

Craig is exceptionally professional, highly skilled, and a great problem solver - removing my 48 year old, 80 gallon water tank and replacing it with an energy efficient tank . Craig and Collin were a great team. I had every confidence that all would go well.

Craig Kubiak as usual did a super job of detecting the cause of why we had no heat and then went on to make the necessary repairs. Send him to our house anytime for HVAC issues. GENTLEMAN AND GREAT HVAC TECHNITION!😃

Craig came to do a check on my furnace. He did a great job getting everything updated and cleaned up. He is very professional and knowledgeable. I have been a customer for many years and am never disappointed.

Eric and Justin did a great job installing my furnace and AC unit.

Making an appointment was easy. The person who took my calls answered my questions. They confirmed the appointment the day before. The tech Steve called me when he was on the way. He kept me updated as he worked. The work went well and the problem seems solved. I would use them again or recommend to friends.

Periodically, there is a build up of calcium in hot water lines, especially in kitchen and bathroom sinks. Gabriel was here this morning. He called to make sure we were ready for him, looked at the scope of the work, gave me a quote to approve, and "cleaned" both hot and cold lines. The result is hot water as soon as I turn on the faucet! The flow is also enhanced for hot and cold. Great job!

Kyle and Collin did a great job with our new furnace installation. They were punctual, everything was cleaned up, and answered our questions. Highly recommend.

Ky/C Jaiden and Larry all did a very great job! Very professional answering all questions.The garage heater makes a big difference and would recommend this team of workers to anyone. Also they cleaned up very nicely.

Responsive. Informative. Kind and courteous. Realistic. What more can you ask for? I've used Fry for multiple services. The latest was when a landscaper cut a wire to my AC unit. Craig with Fry came out within a few hours and noticed I had a coolant leak, too. He didn't just do the bare minimum to get the job done, which is always appreciated.

Eric Justin Kyle and Steve installed our new air conditioner. Excellent work very professional and explained how to work the system. Would recommend highly. We have relied on Fry heating company for many years.

Craig fixed our furnace on the same day that we called, and was very thorough in checking out our whole system. His thoughtful communication before arriving, and during his work was greatly appreciated.

Can’t say enough about this place. Our technician Gabriel Valdez was absolutely amazing. Professional, friendly and knowledgeable. The prices were affordable and they quickly got us up and running within 24 hours. Best place we have ever used!

This was my first time working with Fry but they will be my first call going forward. Service was quick and professional. Craig, our technician, was reliable, efficient, kind and very thorough. Office staff was excellent. They were able to get us in quickly and clearly cared about helping restore A/C service as swiftly as possible. Pricing was transparent and very reasonable. Highly recommend.

Today I had service on my furnace because I had no heat. Craig the technician diagnosed the issue and made repairs. He was very professional and answered all my questions. I love the courtesy call before arrival and the picture of the tech doing the service!