All reviews for Aerials Tree Service

Terrific service, professional and courteous. Trimmed up a huge horse chestnut tree that had some big scary branches that needed to go. Very reasonably priced and cleaned up all debris in my yard and my neighbors place too.

We had a most satisfying experience with Jason and his apprentice, Chris on our overgrown property. They addressed a mature overhanging Maple, a crowded Japanese Maple and a prominent Oak. Their work on other shrubs and trees that had gotten out of hand has our property looking so much better. We found their service artful, careful, collaborative and fairly priced. I recommend them unreservedly.

Took a few days to respond to emails to set up appointment.... which not only did they not show up for but never even called. Needless to say we won't be using their services.

UPDATE: In response to "The owner's" message after the review was left.... Spam? Really? So your response to an honest review about your company's professionalism isn't met with even so much as a small apology (which from reading another recent review, sounds like that's not uncommon) but an attack and denial, claiming lies and spam? Not professional... at all.

Not only would I never use my full/real name on a google account for privacy reasons, but my husband made the appointment so it would have been under his name. A little presumptuous much to assume a google name would be the specific name of the appointment? My husband and I had no further contact with your company other than an email exchange setting up the appointment.

We made an appointment with you guys to come out to our home outside of Salem the end of this September (I guess it should have been a clue when it took days for someone in our office to answer our emails). I MOVED MY SCHEDULE around with my full time job and my son's daycare to be here so you guys could come give your estimate. After not showing up with not even so much as a courtesy call before or after, you're going to lie and claim this review is spam? How shameful. I really do hope others see this and don't waste their time with your unprofessional company. I would also hope that you would take this opportunity to improve your organization a little more so you don't lose anymore business in the future from your poor customer service practices.

So unfortunate - this company just finished trimming a tree in my neighbors yard in South Salem. The tree is leaning excessively over the roof of my home. They left debris in my backyard and even left cut branches on the utility lines. Not nice. To make matters worse the owner of this tree service business challenged me on my concerns of the leaning tree and debris. He first did so while in the tree and then came to my front door. He suggested I was just looking for someone to sue. I just want people to feel less entitled to take advantage of others. He thought I should offer to help pay for trimming of the branches extending out over my yard and patio. Where is the fairness?