All reviews for Precision Air, Inc.

Kelvin with Precision Air arrived not long after I called their dispatch office. He was professional, and clearly an expert in his field. I use to work in the HVAC industry so it is obvious to me when someone knows their tradecraft. It was a good value and hard to argue with their prompt service considering it is 101 degrees outside today. I plan on going on a service plan with them and it is due to Kelvin's care for our home.

Great service and excellent technician! Highly recommend.

Matt visited to analyze a Thermostat issue

He was polite , thorough & knowledgeable
Very Professional in his approach to solving our problem

Matthew was able to take care of our HVAC problem even though we were away from home. He kept in communication with us via email and text. He precisely diagnosed the problem and was able to take care of it right away. He included photos of the work that he performed. I would definitely recommend him and Precision air.

Brandon is an excellent technician. He was able answer all of my concerns about my a/c unit and thoroughly explained the service he was performing. I hope that he will be the service technician they send each time I need unit tune ups. BRAVO Brandon, job well done!

Chris Hunter was very friendly, knowledgeable, and efficient! Would definitely use again.

Sam was very diligent and knowledgeable. He did a great job.

Great experience with Precision Air and our technician Kelvin. Always helpful and never try to sell us on services we don’t need.

Mathew is the best. He is very knowledgeable and always goes the extra mile to make sure everything is done right. Thank you Mathew

Matthew is an amazing technician. Very experienced and thorough. Always great at explaining issues and resolutions.
Excellent Job! Thank you.

John showed up and assessed the problem, he said a lot of ice build up and to let it thaw out for the sensor, he was knowegable and very honest!

Great service by Matthew, our technician. He was timely, thorough and did a nice job of describing what was happening with our unit. Appreciate the time he took to answer all our questions. Would definitely recommend!

Kelvin did an amazing job on our HVAC today. He had great attitude and knowledge. During a maintenance visit he noticed and fixed several problems that made it by a number of other inspections

If you had 10 stars, I would give Matthew Ford a 10! He arrived early and had the problem diagnosed in just a few moments. He was friendly and professional, and certainly knew the product he was servicing. I really can’t say enough good things about Matthew and his excellence. Thank you for sending him my way. When I need service again, I will request Matthew Ford. 👏👏👏

Brandon the Tech from Precision Air made the fall/winter visit to our home today to perform a QC inspection on the HVAC unit installed in the late winter of 2024. He performed the Fall/Winter maintenance on both of our Daikan unit (1 and 4 years old). He was on time, personable, and extremely thorough. After the QC inspection and maintenance he reviewed his findings and will follow up with us on some additional recommendations. We are very pleased with Precision Air and Daikan as our heating and cooling system providers.

One great service call. An excellent service technician who had the autonomy to make things right from a previous call. Matthew Ford was timely. Courteous, professional, and all the things you would like in a service technician.

Brandon was truly excellent. Our problem is not yet 100% solved or complete, but after months of run around, we feel we are in good hands with him and there is a light at the end of the tunnel.

When my gas furnace stopped working, I needed an emergency heater replacement. I was looking for a heat pump as a more energy efficient HVAC system. Other HVAC contractors turned their noses up and pushed for me to get another gas furnace. Thankfully my experience with Precision Air was superior in every way. When I told Anthony I wanted to replace my gas furnace with a heat pump, he had the experience and knowledge to confidently affirm my decision. We hit a snag when they couldn't find a 3 ton heat pump. He worked patiently and collaboratively with me to find an alternative solution. We went with a 2.5 ton Carrier air source heat pump and a 1 ton Daikin mini-split heat pump for the basement. The technicians, Daniel and Roberto, came right on schedule and got to work. They did exactly what the job required, capping off and removing old ducts to the basement and installing a new, compatible wire for my Ecobee smart thermostat. Their work was diligent and high quality, even going out of their way to get different flashing to better fit the outside unit. The heat pump has been working effectively and efficiently, keeping the house and basement warmer than ever even in sub-freezing temperatures. Plus, I finally cut ties with the gas company. I will recommend Precision Air again and again for anyone looking for heat pump installation in Middle Tennessee.

Lewis was great. Polite and professional.
Diagnosed the problem quickly and found another problem that definitely would have created a future problem. Appreciate going above and beyond.

Trevor did an outstanding job! I am pleased and will be recommending this company to friends and family.

5⭐️for Kelvin very helpful; found a problem before it became a problem w/gas pressure. 😏VERY Sorry my flyer for $69 Furnace Tune up that you mailed to me was not honored at the time of payment. Kelvin called to get authority to accept $69 but was denied.