All reviews for Sunscape Landscaping
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Excellent service!
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Greg is responsive, professional and courteous and very timely response
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Excellent customer service!
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They have been doing an excellent job maintaining and improving our master planned community. Highly recommend. Jesse T provided a reasonably priced service contract and they have followed through on their commitment.
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Just had a great conversation with Hank the owner. It’s Clear we have come to an understanding that these kind of issues will happen from time to time. What I took from the conversation was that he understands them and is trying his best to work through them.
He cares about his clients and wants to make sure that they are pleased. That is not something that you find every day in today’s society.
I would recommend using his team lawn services. -
We have had the privilege to partner with Sunscape Landscape on many associations in Austin...we find the team there are highly communicative, always ready to jump into action and help our management team. The account managers are professional and kind and the CEO of the company checks in with us often to make sure we are happy with their service. It's been a great working relationship with Sunscape.
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Sunscape has been remarkable to work with! Despite challenging budgets, their team is responsive, flexible, and genuinely cares about the community. A pleasure to partner with!
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Sunscape is top tier! They are a responsive and organized group of professionals. I have worked with them on large projects and small- every situation and challenge has been met with experience and knowhow. Greg & Patti are responsive and have immense knowledge of how to support landscapes here in Texas. I am grateful to have them in my corner.
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Sunscape has been providing our large scale community with landscaping for a few years now. There was a period of time where staffing was an issue and it was noticeable in the quality of service provided. We addressed our concerns with Nick and he immediately took action. Roxanne and Robby have gone above and beyond to establish an open line of communication, follow up accordingly, and complete periodic inspections to confirm the work is being performed per the contract, and that we are happy with the quality of service. It is an absolute pleasure to work with Robby and Roxanne.
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I’ve worked with this company for over a decade as a property manager, and they continue to be one of my top choices. Greg Alford has been my main point of contact throughout the years, and he is always extremely helpful, professional, and responsive. His reliability and expertise make a big difference in my day-to-day operations. I always include them in the bidding process because I know I can count on their quality and service. Highly recommend!
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We live in a newish East Austin development called Vista Point. After living here just a couple of years the common area landscaping started really looking bad - dead trees and shrubs left to shrivel, weeds everywhere, sun-baked dry mulch. We were assured at our last HOA meeting that we were getting a new company, which as it turns out is Sunscape. I walk around the neighborhood daily and even during the most dismal weather time of year I noticed a pretty drastic improvement. Way fewer weeds, fresh mulch, common lawn areas and side street landscaping is trimmed and edged and mowed. I stopped today to let one of the workers know. He was really friendly and appreciative to have his work noticed. It's hard to rate them because I don't know what they've been asked by the HOA heads to do (we're still run by KB homes). For example, I'd like to see some of the plants and trees that died replaced. I'm guessing they don't have the freedom to do those things. Anyway, big improvement and we appreciate it. We were considering selling our home if the property continued to be so ill-kept.
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If I could give zero stars I would the way tarance “the supervisor” speaks to his customers is uncalled for he is very agrressjve and nasty with his choice of words will cuss and yell at you for being upset with service would not recommend using this company
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Rude people.company is a joke
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This company rented mattresses from my business and completely ruined them and refused to pay for the destroyed mattresses. I wouldn’t do business with them
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Horrible. They mow when there's no grass to mow and do zero weed control. They maintain our condo's property. The killed most of our landscaped plants, cut our grass too short (way too short for the 100-degree summer)--because ALL they do is mow.
They selectively weed eat the weeds.
They refused to cut down weeds that got so big they drifted onto my porch. The supervisor lies to the HOA about it.
This company is horrible; don't use them. -
They didn't cover the gravel in their trailer and are chipping wind shields all over highway 1604.
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Truck number 113 was driven by a VERY reckless driver, I was afraid for my life. The driver appeared to throw up gang signs and seemed to be trying to Ram the back of my car. I had a child in my vehicle and my child was crying and screaming in fear. This driver should be fired i have video evidence of the truck and drivers face. I will make it my business to call this company daily until the issue is FULLY RESOLVED. I’m traumatized and will be contacting the proper channels, placing the video to their Facebook page, tiktok, and anywhere it can be posted. I would NEVER RECOMMEND THIS company if this driver is a representation of the of the lack of values, ethics, and morals that was displayed today!
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Sunscape has been managing the land on our large property of 100 condo building for years now. Many areas along the buildings are baron despite putting in extra work to keep them accountable for over a year now. The freezes may have killed off some of the plants, but their workers surely didn't help by over pruning. There are a multitude of irrigation issues and alarm wires cut as a result of their negligence. They may never be proactive, but they sure will take your money.