All reviews for Nick's Plumbing & Air Conditioning

10/10 stars! Miguel was absolutely fantastic, he showed me exactly what was wrong with my unit and replaced the part within 2 minutes. I am beyond grateful because no AC in Houston is no joke.

So happy with my service and the quick turnaround time with not only scheduling but the service as well. I will 100% recommend to any and all friends.

Thanks again Miguel and Nicks plumbing & AC!

Luis and Gray were very thorough, hard working, courteous and professional - excellent to work with. Highly recommend Nick’s, will be using them in the future.

William Brand was my technician he came out quickly he was such a cool guy explain everything and most importantly he got my a/c unit running again I can’t thank you guys enough for sending such a awesome guy!!! Thanks Nick’s!!! I have been using Nick’s for awhile and you guys are responsible and always come out quickly!!

You can check my reviews on other products and services. I am honest in my assessments, because I want others to benefit from my experiences. After getting HVAC assessments and prices from two competitor companies, I called Nick's (on 12-15) for a third opinion. I was pleasantly surprised by their responses:

1. Customer Service - Nick's sent a technician the same day that I called. They let me know who my technical inspector would be, with a full report of his background and experience. They specified the exact time that the technical inspector would arrive and their promised time was exactly accurate.

2. Professionalism - The Inspector (Roberto Santos) was positive in his assessment of the AC system issues and he offered me a reasonable set of options on how to proceed with repairs. I never felt pressured to make a decision, nor did I feel like they were selling me on any upgrades. The 'hard-sell' was something that both competitor companies tried with me.

My wife and I decided to proceed with Nick's for the repair and replacement.

3. Technician Efficiency - The technical team (led by Salvador Garcia) arrived the NEXT DAY (12-16) and began installation of our system. It's important to note that we made this purchase during our mild Texas winter and not in peak summer months. Still, the response time was amazing! The team worked with such efficiency that the job took exactly 8 hours - 7am to 3pm and the guys wouldn't even stop to take a break (although they did accept the waters and snacks that I insisted on them). They completed the whole job including system testing in the time that Nick's stated for the job.

4. Follow-up customer care - When the job was completed, I received a follow-up call (from Jeff) to see how the job went and if I had any questions. On Saturday (12-20), I did have some questions regarding a lower panel that seemed to have been left off of the compressor (Trane Model 5TTR5048A1000AA) and I called that day (on a Saturday). Jeff was there at the office to address my questions. He investigated that model at his warehouse and found that Trane had shipped multiple models without that panel. He sent a technician (Dylan Chapman) out the same day to make sure that everything was attached correctly and to add additional electrical insulation to a couple of wires from any possible humidity, while Jeff contacted the Trane manufacturer with my concerns and to find out why that aesthetic lower panel was left off of my (and other) compressors that Nick's had recently received from Trane.

Follow-Up Monday - 12-22-2025: Jeff called me back, this morning, to let me know that the manufacturer is shipping the lower panel and that Nick's will install it as soon as it arrives in Houston. No hidden charges - no additional cost, just great customer care and value for my money. That is why I recommend Nick's to you, the reader of this review, and I am recommending Nick's to my friends for HVAC and Plumbing work.

They understand that great service and products is the formula for a great business and for keeping loyal customers!

Jose' came out to service and evaluated my 2 A/C units. He was very knowledgeable and did a very good job cleaning the units. His demeanor was pleasant and I appreciate his professionalism.

It was a great crew. Good when interacting with us. They answered my questions. Didn't require too much interaction. They came out one afternoon to review problem, which was a faulty water heater, and came back next morning to replace. Hot water again by lunchtime. Company sent text and email to keep me updated. Technician called as well.

Highly recommend Nick’s, especially Master Plumber Don Babin. He was incredible in diagnosing two leak problems at my home. One was related to the sprinkler system and determining is it was an issue on the line to the meter or just a leaking sprinkler line. Replacing the line to the meter is quite expensive vs a minor irrigation line. He stayed with it and I worked with him to assist. He checked them checked again and again until he was confident it was the irrigation line. Correct analysis. That was the “easy one”.

The difficult leak was under my slab in the back. This house was built in 1958 and remodeled by others about 15 years ago. The plumbing company(David Hicks) did a horrible job. The plumbing has been a constant issue. The it is a spaghetti of poorly installed plumbing. The question was where was the line coming from to the rear bathroom. He persisted in trying to diagnose, and kept coming back to a faucet line in the back that made no sense. Why would you trench across the back yard and deal with all the roots from a large tree instead of putting the cold water next to the hot line in the attic. Senseless, but after multiple trips to the attic, checking water to different room, he figured it out. They came today and fixed it. It worked! I’m convinced the he save us $1000’s that other plumbers might have just guessed and when didn’t work, try another and another option.

Don is very professional and the best plumber that I have come across. Nicks is fortunate to have him.

We had techs Sergio Gordillo and James Carrizales come in and install our new furnace and they were very professional and respectful of our home, a day later we had William Peterson and another tech come in and install our water heater and again, they were very professional and respectful of our home. The overall experience with your company is one of the satisfaction of professionals coming in and doing work in a timely and efficient manner. I will have no hesitation in giving anybody your information if they are needing services that you provide. Thank you

They came the same day I called. The two gentlemen that came were so polite and helpful. I was referred to a water restoration company that was wonderful. I will certainly use Nicks Plumbing company again!

Called Nick’s Plumbing in AM to fix toilet that had stopped working. Don from Nick’s arrived at the scheduled time that afternoon. Replaced the flushing mechanism. Cleaned the area where he worked. All done quickly—15 minutes. First time we used Nicks. They are now our “go to” plumbers. Will always ask for Don.

I had a plumbing emergency and Nick’s plumbing was able to come out within the hour. They provided me a quote and I had running water by the afternoon! The technician worked efficiently and kept me up to date.

Neil Y and David L saved the day!! Tankless hot water heater went out when Houston was frozen over. They came right away and stayed almost three hours to figure it out and get my hot water working again! Thanks for coming and fixing everything. You both are awesome!!

I was incredibly pleased with the services provided by Master Plumber Jarrod. He was so professional, he explained my issues in detailed, provided me with pictures so I could see the problem for myself. He updated me on every step of the process. I could tell that he loves what his work and his goal is satisfy the customer. I highly recommend Jarrod to your future customers.

My experience with Nick's was very good. They were able to come out quickly (on a Saturday), the plumber was professional and polite, and completed the repairs quickly. I would recommend.

My service experience was exceptional! Valton and his assistant arrived on time, explained what needed to be done to fix a badly leaking, fractured copper pipe leading to an outdoor faucet, explained the cost and then completed the work in a timely manner. We will call Nick’s the next time we need a plumber. I highly recommend them.

-Chuck Gremillion

Joe arrived on time and was so pleasant to work with. As a senior woman I’m accustomed to being dismissed or patronized however Joe asked questions and provided explanations respectfully; we also swapped friendly plumbing stories - the whole experience was very comfortable. The finished work exceeded my expectations but to be sure I sent pictures to a friend who owns some rental properties and he said it “looks like a work of art”.

We were SO impressed with Nick's relative to the installation of our new HVAC. First, our appointment window with them was 8:00 am to 10:00 am. The crew arrived at 7:50 am with all of our new equipment ! This kind of promptness literally NEVER occurs as most reading this will concur. Most of the time, one is lucky to have a service team show up any sooner than the very end of a window and most of the time , without all of the necessary equipment and tools. Not Nick's! A+ for promptness!

Next, they had all of the old equipment out and the new equipment in and running by 3:00 pm! And, when they finished , they swept and vacuumed the attic and ladder leading to the attic, and the floor!

The new equipment is very efficient and quiet and all done with the utmost professionalism ! We highly recommend Nick's and we certainly will use them for all of HVAC needs in the future!

A+ grade top to bottom!

With our greatest thanks and gratitude ,

Phil and Mitzie Danielson

We had a great experience with Nick’s Plumbing. Our technician, Josh, was very professional and took the time to clearly explain everything. He provided estimates up front before starting any work, which we really appreciated. We had a dual sink stoppage, and Josh was able to clear it out and also replace the P-trap. The whole process was smooth and efficient. Highly recommend Josh and Nick’s Plumbing for reliable service!

Don was the technician sent to my home. He was very courtiagious, Professional and knowledgeable of his job. He didn't make a mess. The pricing was a little out of my pay range. But I would highly recommend Nick's Plumbing & air. This was my 2nd time having one of their technician in my home. Though I didn't accept the service at that time. I wished I had afterwards.

We have been clients for years and they have been truly great. Solutions might be pricy but reasonable overall and the work quality is good! Prices are never the most expensive or the cheapest but we have always been able to count on their being courteous, competent, timely, and good at communicating and documenting the issues.
Recently we had some issues with our HVAC and Stephen Myles (our technician) has been awesome coming to help and sort the issues with us.
Would highly recommend!

By far the most professional contractor I have ever worked with. I highly recommend using Nicks Plumbing. I am 68 years old.

Called Nicks Plumbing around 9:00am. They immediately scheduled an appointment between 11:00 & 1:00. Nicks called me @ 10:40 advising me the tech would arrive shortly. Arrived per conversation and immediately worked up pricing on project.

I gave John the okay to replace and repair pipes near main incoming water line. John took photos of all work performed and occasionally would ask me to checkout the job as he performed repairs. Again, taking videos and photos of worked performed. Job completed as the proposal submitted and no additional fees or unanticipated hiccups. Save yourselves the trouble, if plumbing repairs are required “Call Nicks Plumbing”

Lastly, the plumbing technician was extremely sharp, educated and very detailed in his assessment of repairs required. Proposal and 100% of the repairs performed in the same day.
I will only use Nicks in the future.
Jared Brooks