All reviews for New Generation Electric

Kenneth came out to replace an outlet. They were very professional and knowledgeable and did a great job for a reasonable price. I would call them again for electrical work.

We just had Kenneth and his crew do some work for us today and we're very pleased. They're super friendly and helpful they also don't try and price gouge like most companies that come to The Woodlands will do. I highly recommend!

Great service and great people! They fixed my electrical problem that I had for years! Always on time! Affordable price. I recommend them for any electrical problem that I am having.

I paid New Generation LLC to wire up an automotive lift and to relocate one shop light and install another. Nathan Guy and his coworker came out to wire the lift, but never did the work for the lights. After months of them delaying completion, they stopped responding. Ironically, they were a subcontractor for the GC that built my shop and I had to help them get paid. They talked about the GC and how unethical he was, yet they did the same thing. Would not recommend using this company.

I do not recommend contacting Ken for any electrical work. I wish I could review his actual work, but he never made it to my home. I originally had him and another company quote the same work. Ken was a little higher (~5%) so I went with the lower quote. The second company ended up being a horrible choice and never showed up to do the work. I called Ken afterwards to see if he would honor his previous quote, which he agreed. He was responsive at first and set a time to come out to my home, but he cancelled on me at the last minute 3 separate times and eventually told me he wouldn't do the job at all. When I asked for further explanation, he responded with "I don't do work for customers that don't accept my quote the first time", except he had already agreed to do the work. Now I have wasted 2 months trying to get electricians out to my home for work they quote.

Here is advice to all contractors out there.
1) Pick up your phones and talk to people.
2) If you don't want to do the job, just be upfront and say something like you have too much work or you don't want to quote the job. Don't lead people on, it's not right.