All reviews for Murphy Neighborhood Pool Service

Murphy Neighborhood Pool Service has been handling my pool maintenance for a long time. The team, especially Austin, is always prompt and friendly when they come by. My pool is always looking crystal clear, and they even help out with extra projects around the pool area whenever I need it. It’s been a great experience working with them, and I highly recommend their service.

I recently needed to have my pool water tested for our seasonal rental in Murphy. It was super easy to bring in a water sample, and the team quickly explained exactly what chemicals and steps were needed to keep the pool in good shape. I picked up some jerry cans of chlorine—just remember to bring a plastic bag to keep your car clean. I also bought a vacuum head and hose to help keep the pool looking nice and clear. Now I use the vacuum about once a month, and everything is running smoothly. Friendly service and good advice make it simple to take care of the pool.

After a very long home construction process with a few unreliable contractors, it was a real relief to work with Murphy Neighborhood Pool Service for our pool design, build, and ongoing pool care. We ran into some permit delays during the project, but they still did everything they could to help guide us through the process and kept things moving as smoothly as possible. Once the permit issue was cleared up, the pool construction moved forward and they kept us updated the whole way with clear communication about each step and the timeline. The finished pool turned out even better than we imagined. It looks beautiful, and the quality of the work really stands out. Since we were new pool owners, they also took time after the installation to explain the basics of pool equipment, water care, and what we needed to know to keep everything running properly. That extra support made a big difference. We also signed up for weekly pool maintenance and cleaning service, and it has worked out very well. The regular service keeps the water clear, the chemicals balanced, and the pool looking ready to enjoy all the time, which is especially important during the long hot weather. Any time we needed follow-up, everything was handled professionally and the team always made sure our concerns were addressed. I would absolutely recommend them to anyone looking for pool building, pool cleaning, and dependable pool service from a team that follows through and goes above and beyond.

i had a leak at my pool filter motor from a bad gasket, and the blower for my in-pool spa was broken. chris and the team fixed the leak, replaced the blower, and got everything running smoothly again. everyone from the office staff to the technician was professional, quick to respond, and very helpful. because the pool equipment was older, there were a few challenges during the repair and replacement, but eric worked through each issue with solid knowledge and hands-on pool service experience. he explained the process clearly, handled the equipment carefully, and kept the pool area clean the whole time. the final bill matched the quote exactly, even though the job seemed like it took extra time and effort. i had also used this pool service before for a handrail installation, and that work was done very well too. it is great to have a dependable pool cleaning and repair company that can handle leaks, equipment problems, and general pool maintenance with care. i will definitely use them again for future pool cleaning, spa service, and any pool repair needs.

i highly recommend this pool cleaning service. blake came out for a pool service call and found that a valve lever was turned the wrong way, which was causing the suction issue. later, when the pool started getting algae even though it had been on regular weekly pool cleaning, they checked everything again and found it was mainly a water chemistry problem, not a pool equipment failure. what really stood out was how honest and helpful they were through the whole process. blake took extra time to explain basic pool care in simple terms, including chemical balance, brushing, filter cleaning, backwashing, and how to keep circulation working right in the Texas heat. that kind of pool maintenance advice was extremely useful and made it much easier to understand how to keep the water clear and healthy. christopher also came by afterward to help set up and troubleshoot a pool vacuum cleaner so it would run properly. he was patient, thorough, and made sure the cleaner was working before leaving. the whole experience felt above and beyond, with great customer care, fair pricing, and real knowledge about pool cleaning, algae treatment, suction problems, and keeping pool water in good shape. I had dealt with other pool companies before, but this experience was completely different in the best way. they were responsive, generous with their time, and clearly cared about doing the job right. they even offered weekly pool service support when their schedule was already busy. amazing service, honest people, and excellent help with both pool cleaning and pool equipment.

From green to clean in just a few days, our pool was back in great shape. Blake had a fast response time, was professional, and kept the service affordable. He clearly knows pool care, water balance, and what it takes to get everything looking clear and swim-ready again. We are very happy with the results and can enjoy our pool again. I would gladly recommend this pool service to others in Murphy.

Could not be happier with Murphy Neighborhood Pool Service and the weekly pool service they provide. They resurfaced our pool, brought the water and finish back to life, and changed it over to a salt system. The team kept us updated, explained the pool equipment and chemistry in simple terms, and made the whole process easy during the hot TX season. kai and the crew were reliable, communication was great, and i could not be happier with the results.

I was impressed from the start with Murphy Neighborhood Pool Service and the level of pool knowledge and customer care. Kai set clear expectations early, and then Lucas took over the pool project and did an excellent job. Communication stayed strong through the whole process, and the follow-through matched the promise of great service from the beginning. The crew treated our backyard with respect, kept the pool area clean, and never left a mess behind. They paid attention to the details, explained the work in simple terms, and made sure everything was done right. We are very happy with our pool and appreciate all the hard work and professionalism.

Lucas does a fantastic job taking care of our pool and always lets me know ahead of time what he sees and what service or maintenance may be needed. I have called a few times about small pool issues, and he has always been very quick to respond and helpful every time. He really knows pool care, water balance, and equipment, and that gives us a lot of confidence. In the Texas heat, it is great to have someone dependable keeping the pool clean, clear, and running the way it should. I highly recommend this pool service.

outstanding pool service. the team found two leaks quickly and had everything fixed up in just a day. blake discovered where the leaks were, and then christopher and mike handled the repairs smoothly. my pool in murphy was only out of action for about 24 hours, which is really impressive, especially in this texas heat. everyone was professional and friendly throughout the whole process. definitely a 5 star experience!