All reviews for Cruz Control Heating & Air

My air conditioning had stoped working late last night called first thing this morning they came out fixed the problem. Fast, friendly, and professional! I’ll be using this company again and telling my friends.

Very responsive, professional and reasonable. They took a phone call at 9 pm for next day morning service and diagnosed and corrected the problem quickly. Offered excellent suggestions on how to keep system working effectively and optimally.

These guys are quick,well priced, honest and very professional. They came out on the same day, and had all the equipment to make the repairs. I highly recommend them.

Made a cold call to the company for AC Service. Mr Cruz answered and gave me a reasonable time and arrived on time. He was very professional. Their pricing was very reasonable too.

Manages water heater and HVAC for our home. Extremely helpful and responsive to all questions. Also willing to help out in emergency situations. Will continue to use their services!

Exceptional, professional service, explained everything, took pictures and videos. Quoted every part and service separately so we would know exactly what we were paying for. Reasonable prices. Very careful with our home. Same day service. We couldn't be happier.

Great service and a wonderful experience. Tuned up everything and didn’t overcharge. Quick and efficient. Multiple times we’ve used them and wouldn’t use anyone else.

AC went out today on the hottest day of the year of course! Cruz Control Heating & Air LLC were with me in 1 hour and I’m back up and running!

Our heater died at 5:30 PM and the response was so fast that it was up and running again by 7:30 PM the same day. Very nice and professional, excellent work. Will definitely keep using in the future.

Outstanding!!!! The best in town!!!! Was able to keep appointment time,clean, dependable and very smart!! Highly recommend to anyone in surrounding Garland Texas area.Great Job !!!

May 2020 Jose and his son came out within 10 minutes of my call. Quickly assessed the problem, grab the replacement part, and knocked it out.

June 2021 Cruz Heating/Air was called out once again. Found the problem, flushed my drainage line, and gave me a quote for an evaporator coil replacement. Jose came back the next afternoon and knocked out the evaporator.

Excellent experience and business service!
The techs were extremely detailed and took time to show and explained what was needed.
My AC was fixed with in hours at a very reasonable price: fully recommended.

Jose was very professional and was able to come out late at night on a Saturday, without any hesitation. If you are looking for an AC repair company, in the Sachse area, this is the company. You will be pleased and glad you called.

Jose is one of the best AC guys I’ve ever dealt with. He’s timely, professional, and does a wonderful job of explaining the issue. I’ve used him for AC maintenance, AC issues, heating problems, and installation of our Ecobee. You won’t go wrong choosing Jose for any HVAC needs that you may have.

We had Jose cruz replace an evaporator coil on our downstairs ac and found his service to be exceptional and excellent. He was very detailed in his approach and also helped us with couple of additional fixes that prolong ac life. If you need a trustworthy hvac tech, Cruz Control ac is the way to go.

I had a after hours air conditioner emergency. Around 7:30 pm, no cold air downstairs. Fan inside would blow, but no cold air. The unit outside would not spin the blades. I called Baker Bros., Berkeys, A#1 Air, Reliant, DT, K&S, Bacon, Walker Air, Xtreme Air...ALL of them. No one could make it out that night. If they could, it wouldn't be till 11pm -1am (depending on the company). All quoted me over $200 just to come out after hours. I called Cruz Control, they came within 30 min. Told me I had a broken capacitor. He and his son were very professional, knowledgeable, informative, & friendly. I believe he was also using my emergency as a teaching moment for his son. Checked my pressure, and gave a quote for other maintenance issues. $65 for the call....more for parts & labor. I was quoted over $200 just to take a look after hours from most of the other companies. I would DEFINITELY use Cruz control again.

Best customer service and very respectful people. Very hot today and our AC went out. They were able to come the same day and didn’t run up the invoice saying more things were wrong than what really was. They are my ‘go to’ now for any AC and heating issues.

Mr. Cruz was quick to come out on a Sunday morning and diagnose our heating problem. He was able to get us up and running that day and then follow up on Tuesday to be sure we were in good shape before the cold weather comes in. We appreciate and highly recommend him.

The best a/c company in the metroplex! Instead of trying to sell us inside and outside unit, this company was able to replace just the failed component and the chewed up wiring. Jose was transparent, services was realistic and not astronomical. I have used this company for my moms and my mother n laws a/c issues. Jose was on time, found the issues, corrected the issue quickly and again did not price gouge. Both my mom and mother n law would call on Cruz Control Heating and Air for any a/c services. Thanks Jose for all you do and continue to do!!

I had a failing thermostat and some type of short that caused the full system to be inoperable. Jose was able to drop by right by to look at my thermostat. Everything was fixed within two hours. Excellent work. Professional and fair prices!

I contacted Cruz Control upon the recommendation by a neighbor and I am so glad I did. On one of the hottest days of the summer, they were able to diagnose and repair our AC unit in one afternoon! Very few companies are able to do this. I will definitely call them in the future!