All reviews for Dominion Electric Supply
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Fast friendly
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Very helpful
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Great employees
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Exelent customer service
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Great service & fast
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Excellent service
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Very good service.
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They light up my life
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This place has everything and great staff
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Great service. They make my job easier. As an electrician , I need a good electrical supply that has what I need and knows what I need when I need it to get the job done. Who do I call? Dominion
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YES Electric! Great service for pro and home owner alike. Bring a photo or catalog and they are happy to do a special order. Great prices. Super service. Never had any problems with returns. Always helpful.
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I am so very appreciative of the help I received at the Alexandria Dominion. This was my 3rd place to check after trying closer and I was growing worried. Not only were they efficient, but I get to keep my old light for now in my workshop until I can afford to move on to an LED one.
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Plenty parking
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Very bad customer service from front desk attendance
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The two guys at the desk were having a conversation about irrelevant things. I asked for an item he told me to just tell the guy packing everything up.
Front counter has a nasty attitude, guy seem to be agitated because I added to my order ticket. I rather go to dominion in dc or laurel. -
Today, my wife and I had a less than satisfactory experience with Dominion Electrical Supply. As customers, we had high expectations of receiving assistance and guidance, especially given that we were making a significant purchase of lighting fixtures for our new home. Unfortunately, we felt ignored and unwelcome from the moment we walked in. The lack of attention and assistance from the staff only added to our frustration.
It was disappointing to see the staff looking for anything else to do except help us out, and when we asked for specific lighting style guidance, a staff member was unhelpful and lacked knowledge in the area. Fortunately, we found a much better experience at Alexandria Lighting and Design. The staff was helpful, the showroom was nice, and we received all the assistance we needed. It's always refreshing to come across businesses that prioritize customer service, especially in an era where online sales and instant gratification are the norm.
Overall, our experience with Dominion Electrical Supply was disappointing, and we cannot recommend them. While we do not want to blame the poor experience on the hipster culture of Arlington, we do encourage others to seek out better options, such as Alexandria Lighting and Design. It's important for businesses to take customer feedback seriously and make the necessary changes to provide better experiences for their customers.