All reviews for A Step In Time Chimney Sweeps

My Chimney needed new cap. The techs found it was as bad as expected. I saved about a thousand. They did great work. I will be calling once a year.

The Technician was Awesome and knew his job. I recommend this company to everyone. Thank you A Step in the Chimney Sweeps for your service.

The inspector, Zack, came early. Clearly explained everything that needed to be fixed and why. Gave me a written estimate on the spot. Left behind no mess. I will use them to address my chimney issues and for future cleaning and inspection.

The technician who did the work was personable, thorough and helpful. His explanations helped me understand needed repairs, and his suggestions guided my thinking about what needs done and when.

Jeff did an excellent job explaining and walking us through what he found on his inspection. His recommendations clearly came from expertise, highly recommend requesting his assistance.

Shaun the technician was very professional and knowledgeable about our chimney. The scheduling was easy and the staff was polite and courteous.

I was thoroughly impressed with the work done by Stephen and A Step in time. Work was completed as promised. Afterwards photos were shown of the work done and the job site was clean. Outstanding! Thank you Stephen and a step in time.

Austin, the technician, provided excellent service, answered my questions and went over and beyond to provide an additional appointment to complete the inspection tomorrow. He was very courteous and professional.
Petrea

They accommodated my schedule and my needs. And when I called to get my services adjusted (very last minute) they were wonderful at meeting my needs. They truly went above and beyond to exceed all expectations. Very pleased.

Rufus and Patrick were very professional and insured that the work on my chimney cap was done perfectly. They showed me pictures afterward and everything looked great. Thanks so much!!

Great service. Michael, the owner, was honest and fair. Dave and his partner that did the work were CLEAN, efficient, polite. Gave us an appointment fast for an emergency situation we were having. Thank you!

Our tech parged our chimney. He was helpful and friendly while he was here and he completed the service quickly. Our home was kept clean throughout and we were highly satisfied with the experience.

The technician did a great job explaining the process and what he was doing. It's always nice to have technicians in our home that are friendly and willing to educate you on what they are doing. I would definitely use A Step in Time again.

Frank with Step In time was great. Friendly, courteous and explained things well. We are glad to go with this business rather than another company that gave us a quote. We highly recommend them. Thanks so much!

I was able to make an appointment immediately. The technician arrived on time and was very helpful a d professional. He told me which things needed immediate attention and he will be returning on Mon. to complete the repairs.

Kyle was polite and on time. Steady work. Also checked my roof and flashing without asking and found a few potential problems. He noted all his work in writing. I would definitely hire again.

First time home buyer and first time chimney owner! Shaun helped us feel comfortable about using our chimney this season. He was friendly, knowledgeable, and professional. We’ll certainly use their service to sweep in the future.

Excellent experience from the time I called the office to receiving a prompt emailed receipt at the end. They were able to fit me in same day and the technician couldn't have been any nicer. Will definitely be calling them in the future for my chimney services.

Kyle was on time and prepared. His experience allowed him to identify the problem quickly and resolve our dryer vent issue just as quick. When we are ready, we'll also be acquiring Kyle's service to repair our fireplace and chimney. Thank you.

We just bought a house and needed our chimney inspected. Frank was very thorough and took the time to explain what needed to be repaired, cost, and why. I appreciated him being so helpful. We will be using this company in the future.

Highly recommend! I bought a home that has an old chimney with some concerns. I was referred here and they did not disappoint! James was on time, friendly, knowledgeable, and documented all the problems well. Looking forward to having them back to get the fireplace functional before the winter cold!