All reviews for M.E. Flow

Kiyan arrived cheerful and check out my furnace. Explained everything he was looking at and installed my new filter. As a senior it is hard for me to do this. And adjusted the temps on my thermostat. A very good service as always.

The entire experience was fantastic. He showed up on time, very courteous, explained everything, gave advice to help maintain the HVAC, and paid attention to the details. I didn't even have to ask for him to remove his shoes when coming inside. I highly recommend AirPlus.

Kiyan and his partner did an excellent job installing my Ac unit. They were pleasant to work with, efficient, explained everything to me. Very pleased with them.

Dominic came to our house today to rewire our electric panel for our whole house generator. He was on time, super friendly, and very thorough! He even went the extra mile (literally went to the Fire Department) to ensure that the fire marshal got the information he needed for the unit to pass inspection. We haven't had occasion to use the generator yet (thank goodness!), but so far, we're really pleased with the product and customer service we've received with AirPlus!

After the big storm we had on Saturday, a power surge to my house had caused the fan motor in my AC to blow out. I found that Air Plus was not only open 24/7 but also did not cost an arm and a leg for the weekend service call. AJ came out Sunday morning, did his assessment, gave my options and quotes right on the spot, replaced the motor, and was on his way. He did a great job and the cost was better than anyone else had given me. I definitely recommend this company and will use them again in the future!

We had to replace our entire HVAC system (heat pump, air handler, and smart thermostat) - our technician, Kiyan, was excellent! He led the installation team through the entire project, and got it done in one work day, just like they told us they would. After the install was done, he walked us through how to use our new thermostat and answered all of our questions.

This team is great.
Last week I had James (plumbing) and Daniel (HVAC) come out and provide a free estimate on replacing our 20+ year old Water Heater and HVAC system. Got scheduled to have both installed the following Tuesday.
Today they installed both.
James was great installing the Hot Water heater. We discovered that our water cutoff valve was not working. He was also able to replace that at the same time. Job was done very nicely, he explained the new Hot water heater. Left the work area cleaner than it was when he got here.
Kiyan and his partner (didn't catch his name) installed the new HVAC system. Everything went well, the kept me informed as they were working. Kiyan went over the new system, showed me the filter and how to change it. The only issue we had was the UV light they had was to large and didn't fit in this system. They will be getting the correct size and coming back to install it.
Both of them removed the old equipment and left the area cleaner than it was when they got here.
Highly recommend.

The team was back today to install the item that were the wrong size. Everything went great.

Still Highly recommend.

Jim and Mike did a fantastic job removing our old water heater and installing the new one. On time and efficient, courteous and supremely competent!!! A thousand times THANK YOU for outstanding service!!! Denny

I absolutely recommend AirPlus services! We had an appointment today for maintenance on a humidifier unit and an estimate on installing an air purifier unit. Edwin (technician) did an amazing job at explaining the operations and maintenance requirements for both units. While on-site, he was prepared and able to install the new purifier unit to our HAVAC system in a timely manner. We are really pleased with AirPlus and Edwin's professionalism and outstanding service. We look forward to doing business with them again soon.

The technician Jimbo was very knowledgeable and explained everything (even for appliances not on the call). I learned a great deal, especially on maintenance to extend the life of and to prevent costly repairs. The service plan that AirPlus offers is a great deal for the systems I have and I am going to sign up for the plan ASAP. Definitely would 100% recommend AirPlus.

Our technician, Join, did a very good job in the maintenance of two furnaces. He is very friendly, thorough, and answered satisfactorily all my questions. He is very knowledgeable and able to technically explained and in laymans terms what was going on or how the heating system works.

Mr. Robert Medrano was very helpful while conducting the generator installation. He was very Courteous and professional and explained all the details for each generator model. Thanks for a job well done. Please pass this comment along to him, thanks.
Herbert W. McCoy

Carlos and his helper (I can’t remember his name) were wonderful. They worked so hard for the entire day. He answered our questions and was very knowledgeable. It was so hot and they did not stop. Before they left, Carlos showed us everything. I can’t say enough good things about Carlos and his helper. Our entire experience has been very good from beginning to end. Mark came out initially and diagnosed the problem. Daniel came out the next day and gave us the cost. Not excited about the cost but there is nothing we can do about that.

Air+ came out to replace our panel and our poorly installed heat pump quickly, professionally, and at a great price compared to others. Their technicians were great, easy to work with and very communicative. They cleaned up a poorly done job and greatly improved the safety of our system and house. Please buy every technician associated with the work done on my account whatever lunch they want! I can’t think you guys enough.

Great service. Great communication. Very professional!

There were some unforeseen issues that popped up while replacing components of my heating system and management called within 20 minutes of the tech leaving my house, eager to come up with a solution that worked in favor of my family and our home. We have had great experiences with multiple properties. We are customers for life.

AirPlus installed a new HVAC system last summer. Very pleased with the price and quality of work. Recently, we had them address a concern with the system (not caused by their workmanship) and they quickly came out to troubleshoot and repair (under warranty). Highly recommend the AirPlus team!

Kiyan and his assistant, Milton, were both wonderful. They were punctual. Getting the job done effectively. 2 great gentlemen. Excellent service. From a scale from 1 to 10, I give them a 10 plus.

Thank you for your company excellent service.

Mrs. Spinner

10/25/24
As always, AirPlus rules! Christian came to evaluate my electrical setup. He was so knowledgeable, friendly and patiently answered all my questions. Completely satisfied!

01/04/24
Kyle to the rescue!! Hooray! Thanks, Airplus, for the quick response to my leaking humidifier.. Kyle is great, ALWAYS explains what he's doing and gives me a complete and honest assessment. Resting easier!
*******

I have been using this company for 6 years and have always had incredible 5-star service from their employees. Each service person has been knowledgable, respectful of property, polite and efficient. That was certainly true of Mark today.

Communication with the company is good and their receptionists very polite. Up until my most recent maintenance, I have always had a visit as scheduled. However, my latest appointment had to be rescheduled twice, with one being on the day of service which was rather inconvenient. I understand emergencies arise but perhaps the company should consider allotting more time between appointments or leave room for emergencies. They should also improve their recorded messaging which doesn't work well.

Mark (the technician) was very professional and thorough. Also, the phone staff help me out in re-scheduling the appointment.
As a result, I signed up for the annual protection plan. I would recommend AirPlus to anyone.

The technician was methodical, clean and informative at the end of the service visit. Delightful service tech and loved his easy going, unhurried manner. Really appreciated his “download” with pictures on the iPad of each component he checked out. He also offered advice on protecting my AC unit during the winter.

The technician Edwin was very thorough and explained everything he was doing. He was very polite and answered all of our questions. We continue to be pleased with all the services AirPlus provides.
This was our maintenance for the winter. John was very thorough too. We continue to be pleased with the people and quality.