All reviews for Cole Electric Services, Inc.

I called Cole Electric of the recommendation of my mother in-law. My son had been having electrical issues in the house he rents from me for months. He had friends come over and tell him he needed all new electrical put in the house ect… I almost paid one of them to do it, glad I didn't. Cole Electric came out within 24 hours of my call to take a look and found it was something that Dominion needed to fix. They called Dominion and they were out at the house immediately. Cole Electric didn't even charge me for coming out!!!!!!! They were professional, on time, courteous, and saved me money. I will definitely use them in the future and recommend them to anyone needing electrical work. Thanks guys appreciate everything you've done!!!

I called several companies to see about getting an interlock put in so I could run my generator through my panel. Scott Cole got back to me right away and set up an appointment for first thing in the morning. 3 technicians arrived at 730 am and were extremely professional. They explained everything they were doing and did the work flawlessly. I will use Cole Electric again and highly recommend them.

Cole Electric was recommended to me by my neighbor who has never steered me wrong. My electrical problem was most concerning to me therefore, I called immediately. Being a Saturday, I expected to leave a message but instead got Carla and Andy who were so helpful, taking the time over the phone to troubleshoot the problem. Their main concern was knowing that my husband is disabled and on life support and was dependent on the repair. Dylan came out and he arrived in less than an hour. He was considerate, knowledgeable, informative and most efficient. He addressed the problem along with addressing other electrical concerns of mine. I would highly recommend Cole Electric Services, Inc. and will be referring them to others.

Wow, what a great experience doing business with this family owned company. The fair price practice and superb workmanship make them a 5++ star in their trade. Thanks Carla and Andy for your excellent communication from start to finish. Thank you to Stephen and Jarrette for your kindness and respectfulness in wearing masks and slip booties before entering our home. Thanks for the installation of our two beautiful chandeliers and for a job well done !We couldn't be more pleased with the outcome. It's with great pleasure that we highly recommend Cole Electric Services

Today Cole Electric, led by Mason and his crew restored the electricity in three areas of my home. These lights have been down for over three months. I have had other companies at my home trying to find the issue. They have checked in the rooms, the attic and the basement without any determination of what the problem was. However, an associate of Cole Electric (Dave) discovered the issue within 30 minutes and was able to refer me and in a matter of weeks the job was complete. If you want expertise call Cole Electric!

I had the Cole Electric team of Steve and his assistant troubleshoot a garage and outdoor circuit short. They came for the appointment on time, located the outlets creating the problem; and effected the repairs with new outlets. They did the repairs in about forty minutes in a very thorough and professional manner. Because of their experience, they knew what to look for and quickly tackled the job. If I have future electrical repair work, Cole Electric is on my speed dial.

We had a great first time experience with Cole Electric at the recommendation of a friend. Steve was the field technician assigned to us. He quickly diagnosed and explained in an easy-to-understand manner what needed to be repaired and why. We felt like our technician cared about our health concern during these unprecedented times because at each personal encounter with us to discuss matters, he always wore a mask. The company and its staff are professional, responsive, and punctual. We will definitely be using Cole Electric again!

Honestly, I'm blown away. I had requested a quote from a couple of different places. While I was waiting for a quote from Cole Electric, I had another company come out to my property to give me a price on their services. They didn't get back to me when I asked to schedule a day to install, and you know what? I'm glad they didn't!

Scott Cole contacted me about my request a day later and gave me more information over the phone than the other company could do by coming to my property. All he needed to know was the foundation to my home, when it was built, and what area I was in, and BOOM, a quote and a FULL detailed explanation of what needed to be done without even coming out to my house.

When he had asked me when I wanted the work to be done, I had said hopefully by the end of the month, and he said he could have it done by the end of the day. Guess what? He wasn't lying. We had an outdoor outlet installed within 4 hours of our phone call, and the job was done very well.

I would also like to say that a couple of the people I work with use Cole Electric, and they also highly recommend their work.

5 stars, for sure!

Cole Electric has been my "go to" stop for home electrical problems for a long time. Today's visit just confirmed they're the best. Steve and Jarrett arrived on time to troubleshoot a foyer light switch that wasn't working. Both were very professional, understood what we wanted to do and completed the work quickly. Highly recommend the Cole team!

What a great overall experience! Mason and crew were professional and courteous from start to finish. They had to do some troubleshooting to identify the source of some electrical issues, and as soon as they located the source, they took the time to explain:
1) what it was
2) why it was causing the issue
3) what they were going to do to fix the issue

They also went through and double checked all of their work very thoroughly on everything they did, and demonstrated that they had corrected the issues.

They did a great job on replacing my breaker box, testing all of the breakers, and identifying and labeling what each of the breakers were connected to. I know that is standard fare for electricians, but in my previous house the labeling could not have been less correct (I don't know who labeled it, but they definitely weren't from Cole Electric - that's for sure).

Obviously no one wants to have electrical issues, but that is just a part of life, and I can say beyond a doubt that next time I do, I already know who to call.

Let me start out by saying one should not attempt to initiate an electrical home repair on a weekend if possible. If you run into a problem, electrical service companies are closed. Duh. I was changing out an electric water heater that I had installed almost 19 years ago. Amazing it had lasted that amount of time. I’ve replaced water heaters in the past in several different houses without any difficulty. This time the circuit kept breaking. I called a contractor friend, who
suggested that I contact Cole Electric. An answering service took my information and to my surprise I was quickly contacted by Andy the owner of Cole Electric. I didn’t expect the owner to handle weekend problems. Andy patiently walked me through my installation process and diagnosed that the problem was with the original breaker which was too small an amperage, which doesn’t explain why it work properly with the old water heater, but in my mind that’s the mystery of electricity. I’m not fond of putting my hands in a service panel. All I see are lots of hot wires that are only interested in shock the hell out of me. I suggested to Andy that maybe he should dispatch an electrician to fix the problem. Andy advised weekend emergency service is expensive. He was confident that I could handle installing a new breaker. Bottom line I installed the new breaker without incident and the kids had a nice warm bath that night. It’s nice to know that family businesses still exist and customer service is paramount. Without a doubt all of my future electrical needs will be handled my Cole Electric. Thanks Andy

Having relocated to the Hampton Roads area we've needed a variety of contractors and have depended on others for recommendations. Cole Electric handled two of our home inspection items and did so exactly as requested. One item depended on another subcontractor before Cole could finish their work and as soon as the other sub was finished, Cole followed through to completion. We were so impressed with their professionalism that we asked Cole to recommend some energy-saving ideas for our lighting. They provided thorough, expert advice to accomplish our goals and completed that work in a timely fashion. Their electricians stay focused on the job, working diligently and conscientiously--and they're clean and tidy--which says a lot these days. So we chose Cole to upgrade our electrical panel as well. When the work was completed, again very timely, Scott Cole came over and walked us through the new panel and answered any questions. All this after he and his lead electrician had thoroughly explained everything to us prior to commencement of the work. Cole Electric is a knowledgeable, talented group of electricians who do not disappoint; they listen and care and take the time to put your mind at ease. Cole Electric is at the top of our contractor list for their professionalism and work ethic and we highly recommend them.

These guys are awesome, special shout out to Ashley(Go Birds!!), Karla(very helpful and knowledgeable), Mason and his assistant(thorough and professionalism). They all were helpful and was early not just on time. I first received great information and advice from Carla throughout the weekend that most likely save me from a lot of heartache down the road. Ashley was very helpful and responsive with communication throughout the process also. Mason and the crew did a great job explaining and showing the exact problem and giving advice on issues beyond the initial job. There was a small hiccup , but they were there within ten minutes from my return call and minor issue corrected quickly. This company is the way to go for electrical issues.

Mason and crew upgraded our whole house electrical panel today and everything was done professionally with no shortcuts. They even got permits so we can list it was done if we choose to sell our house. It took only about 4 hours and they cleaned up after themselves. They are very knowledgeable and kept us updated through the whole process. I definitely recommend their service as i am glad i did. Would give them more then 5 stars if i could. They did an amazing job.

If you are looking for a quality company to do major electrical repair service, I highly recommend Cole Electric Services, Inc. 4001 Virginia Beach Blvd. I contacted them after they were listed on Home Advisor and received a text back immediately. The master electrician came out, assessed the work to be done, explained to us what would be involved and reviewed the approximate time frame for the work, gave us an itemized list with costs and answered our questions. We contracted with them and are very pleased with their work and their responsiveness to any questions we had. Many thanks to the entire Cole Electric team and to Andy Rodgers who coordinated and scheduled the project. Well done!

We had a few nagging electrical problems (2 GFCI circuits not working properly, can lights inoperable…) and I was having trouble finding someone who was willing to come out for a small job. Went to the. ANJI app, entered my requirements and got an immediate response from Cole Electrical. They gave me an acceptable quote and I set up an appointment for a few days later. The office staff was excellent.
Jay and Seth showed up right on time and were ready to get to work! Both men were friendly, courteous and we’ll mannered. They were glad to answer any questions and to offer suggestions. It was a pleasure working with them and they had everything fixed within 45 minutes or so.
I’ll certainly use Cole again if I have additional issues!

Cole installed several new circuits in my kitchen during a remodel of my older home. They made smart decisions on what existing circuit wiring could be reused to limit the number of new runs to make. Great communication from the owner Andy and professional work from Mason and other electricians. Would use them again and recommend to anyone.

Every interaction I have had with any representative of Cole Electric has been great. They are responsive, friendly, professional, and take the time to answer all of my questions. I'm so glad they're in my "home services toolbox."

Cole electric went over and above with an electrical problem we had at a home we manage. They gave a quote for a new electrical box that was less expensive than a competitor and got the permits quickly and performed the work right away; all while professionally dealing with a challenging tenant. We appreciate their excellent service whenever we call! D Duvall

Ryan & Rhys came to my home today for an outlet issue and investigated everything thoroughly, and they were able to get all the outlets that were out back working properly. both were extremely kind and respectful. i’d highly recommend them to anyone. 🙂

We recently had the pleasure of working with Cole Electric Services, Inc and I can't express enough how impressed we were with their exceptional service. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to quality work.

The project involved upgrading our electrical panel and running power out to our shed, and we couldn't be happier with the results. Here are the key aspects that truly set them apart:

Punctuality: The team arrived exactly on time, and their punctuality gave us the confidence that they took their commitments seriously.

Efficiency: Their work was not only quick but also remarkably efficient. They wasted no time in getting the job done, which was a testament to their expertise.

Knowledge: It was clear that these contractors were highly knowledgeable in their field. They answered all our questions with ease and provided valuable insights into the project.

Respectful: We greatly appreciated their respectful and courteous demeanor throughout the project. They treated our property with care and always took the time to communicate with us about any necessary decisions.

Cleanliness: At the end of the day, our property was left clean. It was evident that they took pride in their work, not only in the electrical aspect but also in maintaining a tidy work environment.

Mason and team went above and beyond our expectations, delivering top-tier electrical services with a friendly, professional touch. We can now enjoy our shed with confidence, knowing that the electrical work is not only safe but also of the highest quality.

We highly recommend Cole Electric Services, Inc to anyone in need of electrical services. We enjoyed our interaction with everyone from the project manager, lead on the job to the apprentice, everyone was kind and helpful. Thank you for a job well done!