All reviews for zimp

Great job. Quick response to email. Personable service.

Love Zimp. Carpets are always looking refreshed and smell amazing after service. Owner is friendly, flexible and easy to work with.

We have worked with Zimp/Bill for over 10 years and appreciate how great our carpets look after and his attentive customer service.

Bill at Zimp is great to work with. He shows up ontime. Specializes and personalizes each space to be cleaned. A very good communicator from start to finish. I think the pricing is right where it should be. Wendy- 20 years of Property Management service in Seattle

This is the second time we have had Zimp out to clean the upholstery on our couch and we are thrilled with the results. We have a light colored couch that easily attracts dog hair and various dirt/stains over time that can be tricky to get out. Both times they have come out, Zimp has been kind, courteous, efficient and very fairly priced. We will definitely have them out again in the future!

Once again Zimp did an excellent job on a carpet that hadn't been cleaned in over 4 years! Didn't think it could be restored so well. Fair price, good communications, and not some overbooked newcomer or corporation who doesn't care about you as a person. Completely and totally recommend!

Such a great service. We’ve been using Zimp for several years and they have our carpets looking new, despite our big dog who sheds a lot and creates messes!

I can't believe I haven't written a review yet. We used Zimp in our apartment that had carpet for about 7 years. Excellent service every single time. We now live where we have hardwood floors so we don't use Zimp as much. However, we've had some sick cats a couple of times which results in some urgent scents that need to be addressed. Bill is timely, professional, kind, and the work done is always exceptional.

I’d highly recommend Zimp! Bill did a wonderful job on our sofa sectional and went above and beyond to ensure all stains were removed. Very professional and responsive as well. Thank you!

We had a great carpet and upholstery cleaning experience with Zimp. Bill was on-time, quick, and did an outstanding cleaning job on multiple 2nd floor rooms. We had some problem spots that he was able to give extra attention. Great communication. Outstanding value. Will use again!

Bill with Zimp did a great job cleaning out carpet. Same day service and easy to work with. I’ll use him again whenever needed.

Bill was very nice, but the job was completed quickly and not thoroughly. Taken after cleaning, the photo below shows where there was an area carpet under the dog bed. You can see the carpet exposed was a much darker color (dirty) - and remained so after cleaning. I asked Bill about it and, if I understood correctly, he said that the carpet exposed to the light had changed color. That didn't make sense to me (as the carpet exposed, was darker.) I had a second company come a few weeks later, for the same cost. After the second company cleaned, there is a tiny, barely discernable, difference between the area that was under the area rug and the exposed carpet, and many other stains were addressed and resolved satisfactorily. Unfortunately, I recommend looking beyond Zimp, for carpet cleaning services.