All reviews for Spokane Plumbing and Heating
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Sam and his crew are dependable, hard working and his experience really shows when compared to other outfits around town. Call these guys first!!
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Arrived within the hour on a Sunday Labor Day Weekend. Charged far less than expected. Knew exactly what the problem was and had the part on hand. Friendly, professional, and knowledgeable.
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Fixed my hot water heater within 48 hours of noticed at a very reasonable rate. 10/10 would recommend!
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These guys are amazing!! They came when no one else would in 0 degree weather and helped me out!! They even came back the next day and helped again, I would recommend to anyone!!
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Sam with Spokane Plumbing just left our house. He was very professional and made sure our concerns were met!
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We will only use Spokane Plumbing and Heating. They are honest, professional, respectful, kind, considerate and provide Excellent quality work at an extremely good and fair price!!!
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These guys are amazing, came in under every other bid by far, were extremely efficient and the AC they installed works great. They had also installed a toilet for us. I cannot recommend highly enough and will use them forever.
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Great service! Knew how to fix our AC unit and did it fast on a 95 degree day. So thankful!
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I had a burst pipe in my basement, Sam came and repaired it very quickly. Even with off hours prices, they were reasonable. I will be keeping their card handy and give them all my business.
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Spokane Plumbing and Heating came to our rescue yesterday (New Years Eve) and if we could give them 10 stars out of 5, we absolutely would! They got us through an extremely sketchy situation with so much kindness and compassion.
Our kitchen sink backed up late in the evening on 12/30 and they got back to me within minutes when I reached out through yelp after 11pm. We all assumed that it was a standard clog in the sink and that it would be easy to tackle, and so they squeezed us in between jobs the next day. BOY DID WE ASSUME WRONG.
Spokane Plumbing and Heating came over and quickly assessed the situation and tried to snake the pipe. They noted immediately that some of the plumbing under the sink was put in incorrectly and that our pipes were a 1/2" too small, but we didn't think it would turn a simple job into a 7+ hour ordeal.
The small snake didn't work. The medium snake didn't work. They left and got a brand new snake which they thought would get the job done. It did not. In fact, it got stuck. They had to pull out the dishwater and install another access point directly into the pipe so the snake would (in theory) not get stuck. This theory did not pan out, and the snake got stuck and they couldn't free it up. That's when they had to start cutting into the ceiling in the basement to access the pipes, where they uncovered an absolute nightmare. Before flipping the house, not only did our seller use pipes that were too small among other issues, but they also piped them at an UPWARD SLOPE, causing the gunk to completely block the pipe solid. They cut the pipe out and drained the sludge from it, then reinstalled it and went to finish snaking it because surely that would be the fix, right? Wrong. The snake went through the portion of pipe they removed only to hit another clog which could not be moved. They had to go back down to the basement, cut into more ceiling, and do the same sort of process again. The second time they cut into the ceiling, they found even MORE issues. It was absolutely insane. Thankfully, that time it worked and they were able to fix the clog and put it all back together for us, tidied up, collected all their trash, and left the house looking essentially the way it looked when they arrived, minus the holes in the basement ceiling which we need to rip open anyway, so it's kind of moot anyway.
The reason I wish I could review them at 10/5 stars is because they did everything I described above and they never once stopped being considerate and compassionate to the situation. We were absolutely horrified by what they discovered and with each passing hour it seemed to be getting worse and worse, but they kept reassuring us that they would not leave us hanging and that they would be able to figure out the problem and fix it. They also reiterated over and over that this wasn't our fault and that we had been totally screwed over by the seller, which really helped to hear. I spent probably 5 out of 7+ hours watching them work and they never lost their sense of humor, even when the job continued to become more and more frustrating. They happily educated me when I asked about a million questions to try to understand what was happening. They were also extremely pet friendly which is a bonus.
This took a simple snake job and turned it into something which took 2-3 people (2 to start with and then they had to call for backup) over 7 hours to complete. My husband and I just sat helplessly watching the hours tick by and wondering how we would even begin to cover the bill, but at the end of the evening when everything was said and done, they only charged us a fraction of what they normally would have charged. They said they couldn't in good conscience charge us for what their base rate would be because of the situation, which seriously was a life saver. I have no words for how grateful we are that, now, of all times, a small business chose to take a loss on the job to save us from an astronomical bill. They extended unbelievable kindness and compassion to us and our situation. -
Hands down this company is top notch and will not disappoint. Justin and Braxton went above and beyond our expectations not only in knowledge and professionalism but true compassion for our family. You don’t get that level of care anymore. We can’t thank you enough Spokane Plumbing and Heating for making us a priority on your already busy day!
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I called for a non-urgent boiler problem. Justin was at my house less than 24 hours later. They were able to fix a total botch job by another company. They did a fabulous job, were very professional, and left my house as clean as they found it. I am very impressed with their work, their service, and their timelines. There is no way that I would use anyone else to work on my boiler!
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Sam,Justin and Amber were a pleasure to work with, great service and very accommodating to our needs required to repair a major underground water leak we found while replacing a hot water heater. Highly recommend Spokane Plumbing!
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Guys are amazing and it was very affordable. I definitely be calling them again. Gold Seal prices were astronomical, I appreciate that Spokane Plumbing has not followed in their path.
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Sam was excellent. Here when he said great work for a commercail project we had and followed up with the project as a whole at the end.
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Sam has an amazing customer service work ethic! My AC went out on a Friday night before the holiday weekend. Finding a replacement capacitor was next to impossible with the raging heat wave and 3 day weekend. Sam answered the phone on his day off and searched until he found the part, then ran it down to help me out. That kind of service is SO hard to find these days. Thank you Sam! My wife was so happy to sleep in the cool Temps again!!!!
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Go figure it gets colder than cold and my furnace keeps turning off. I called Spokane Heating and plumbing and they were able to get us in the same day. Sam came in and got the job done in no time. Will definitely be calling you guys again for our plumbing and heating needs.
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Our POS furnace decided to die in the middle of winter, and every other company our landlady called projected at least two or three days of waiting before it could even get looked at. A call to Spokane Plumbing and Heating had Josh arriving early the next morning not once, but TWICE when the first fix didn't take. Both times, Josh was lovely and professional, answering all our questions and making several trips to the warehouse to make sure he had exactly the right parts for our ancient furnace. Will definitely be calling him again when the time comes ♡
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We can't say enough about how wonderful Spokane Plumbing and heating were for us in our time in need. On Easter he came out and fixed our hot water heater that was spewing out water all over our basement.
He was professional and very knowledgeable. He fixed it quickly and perfectly! Thank you Sam! You are our hero! Ron and family -
My toilet began overflowing so I requested Yelp recommendations. Renee got back to me immediately and put me in touch with Sam. Sam was AMAZING! Turns out my problem was a super easy fix and Sam was able to walk me through it over the phone! He could've sent someone out to look at it but instead he had me send him pics and describe my problem & we were able to resolve it in minutes...for no charge! He was professional and very courteous. Hopefully I don't have any future plumbing problems, but if I do I will definitely be calling Sam w/ Spokane Plumbing & Heating and I recommend anyone in need of a plumber do the same thing!!!
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On any project that pops up unexpected I like to get at least 3 quotes.
Spokane Plumbing I chose. The price was affordable and the way Sam presented himself and wore a face mask the others didn't. Within 2-3 hours Justin and Braxton installed the water heater. They both did a great job. I would call them again.