All reviews for Williams Heating and Cooling

These guy are awesome. Small family business where you can get someone on the phone, they show up on time, and do quality work. Highly recommended!

Thomas was a top notch guy very knowledgeable in his craft very friendly fast and efficient came out ran out ac through the paces and figured out it needed more Freon filled her up it's working great tried to give him a tip but refused said it was his pleasure to help us out Chris and the guys are great highly recommend.

Great Service, Great Experience, Great Price.
Thank you, Mason, for a hassle-free time mending my AC. Professional and kind.
Please get this man a lunch!

I cannot recommend these folks highly enough. Honest, efficient, and trustworthy, they made solving a very cold and frustrating furnace failure into a pleasurable experience. They provide good value and are great people.

Williams heating is a great company! They took care of me when i had an issue with my furnace and were more than helpful by answering all my questions! I would recommend their services to anyone!👍

The technician was very professional and even squatted down to greet our barking dog! He was efficient and explained everything he did to my husband so he could better understand his own system. I was impressed.

Mason did an amazing job of troubleshooting and fixing our AC issue. We’ve had other technicians come out previously who were not able to find the root cause. Thank you Mason!

Excellent customer service from the minute I called. Answered the phone promptly, friendly and got me scheduled very quickly. Technician was very nice. Knowledgeable and got us fixed up quickly. Will definitely be calling then again!

OMG!! These guys are amazing.. our AC stopped working during the last heat wave we had and was told by 5 companies that we needed a whole new system.. that we had leak and blah blah.. but the cost is astronomical.. so we kept looking. FOUND WILLIAMS HEATING AND COOLING, AND I THANK GOD,.. he inspected and tested everything and I mean everything!! No other company did this that came. And he said we dont need a new system.. that our fan motor is bad. And couple wires were melted.. he fixed the wires but trusted we cld replace fan motor which we can so it keeps our cost to absolute minimum.. if you want an honest to God inspection and a true true diagnosis and at very minimal cost ,, these guys are who you call... very professional, courteous, personable, and Honest.. I can't say enough about how much I wld recommend Heating and Cooling.. Thank you guys ypu saved us thousands and I mean thousands of dollars..

Had a furnace service done. Mason was on time and very courteous. Very attentive to a noise it has but was just a loose door mount. Now it's ready for the winter. Thank you.

Really appreciated Mason Tibetts for his punctuality, and friendliness of service in changing our condenser fan motor and capacitor. Repairs were costly but seemed mostly in line with quotes from other local companies and they were available far sooner than others in the area.

Coils were freezing over on the inside unit of my split mini. They managed to squeeze me in the next day!! I called at 4pm!! Very professional. They looked over everything! I definitely recommend and I will always use this business in the future!

Great service 💕 fast friendly and got the job done! Thank y’all so much. Just in time for the heat! I will refer to family and friends💕💕 Grest price on my AC / Furnace and Financing was incredible.. 48 months no interest can’t get better than that! 💕💕

Woke up on Saturday (12/9/23) with no heat. Noticed the thermostat was going on and off. Changed batteries, messed with it a bit and decided to get help. Had a hard time finding a place open on the weekend but Williams was. Mason came out quickly, diagnosed the problem and thoroughly checked the entire system. Was completely professional and would recommend to everyone.

My AC unit went out and Williams heating and cooling was able to come out same day and get it up and running again! His price point was affordable and he was very professional and really nice! I would highly recommend him to anyone!

My air conditioner went out at my house during heat wave, I called around and all company’s were at least 2 weeks out, 1 appointment didn’t show up after a 2 week prior appointment. I called Williams heating and cooling and talked to Chris, he got me an appt within 2 days only because the next day was the 4th of July. He sent a tech out named Thomas, this gentleman not only was very professional he explained everything he was doing to me, My ac went out again due to a wire ing issue on my part,, I called chris again at 8pm and he not only answered, he assured me not to worry they will fix it. he sent a tech (thomas) out that next morning at 8am, not only was Thomas on time he stayed for 3 hrs and went under my crawl space and fixed my wires at no charge. this gentleman was not only dedicated to my system until it was totally fixed, but didn’t even charge me again. I’m a 56 year old and dealt with business my whole life and was very fortunate to have Thomas come over again. My unit is running again and Thomas and chris (the owner) went way far and beyond to repair my unit. I’m a very pleased customer. I can’t say enough about how well they treated and took care of me.
This is the company you need to call as customer service and employee services were outstanding. 5 stars is not enough, I give 10.

Mason Tibbets the technician/installer was amazing. So friendly and professional and did a wonderful job installing a new furnace and HVAC system. Would recommend in a heartbeat.

Called late on a Monday afternoon after other local HVAC places were closed and had a technician out in less than an hour! Mason was friendly, knowledgeable, and quick. After the service, he took the time to answer all of my questions. Thanks and I'll be calling the next time I have an HVAC need.

Mason with Williams Heating and Cooling was honest and helpful. He didn’t try to upsell anything. I really appreciate his help and the promptness getting out here. I will definitely do Business with them in the future.

Chris is amazing, extremely responsive and helpful when we called with our HVAC issue. His technician Thomas came out on a Sunday and in a very short time had our issue diagnosed and resolved! I highly recommend Williams Heating and Cooling if you are looking for professional l, knowledgeable and above and beyond service! Thank you! 😊

Came home from out of town late last nigh to below freezing temps and a fairly new furnace that was non/functional. Tried for a couple hours to troubleshoot problem with builder. Had left a message with WH & C. They called back and was able to come out…on a Sunday!!
With 45 seconds of entering mechanical room Chris and Mason saw problem. They investigated to confirm and then FIXED! So courteous, professional, and proficient. Whatever membership plan they have I will be joining. Scratch this worry off my list of all the things in the world to worry about.