All reviews for Kalscheur Septic Services

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    5

    What a positive experience; I am extremely grateful for Kalscheur Septic Services ... responsive, friendly and knowledgable. My septic alarm went off Sunday afternoon and by 9:30 Monday morning the problem was resolved, thanks entirely to Nick Kalscheur! I highly recommend using Kalscheur Septic Service.

    5

    Amazing service and wonderfully kind people.

    5

    Called back the next morning and scheduled appointment !

    5

    Prompt and efficient service. Thanks!

    5

    Always responsive and quick to get to the job!

    5

    Very responsive, flexible, and fairly priced.

    5

    Straight forward pumping. Not a service I would want to have to worry about and glad I don't with them.

    5

    Kalscheur has always done my pumping and they have always been prompt, professional, and friendly. I would recommend them.

    5

    Highly recommend Kalscheur. They are professional, fair priced, and knowledgeable. Always have great service from them.

    5

    Called due to a sewage backup on a weekday night and they were out the next morning to fix the problem. Thanks so much!

    5

    Have been in this old house 25+ years and have come to trust and rely on Rick, Barb, and the boys to keep my septic system healthy. Barb even called and reminded me I needed an inspection when I had "completely spaced" the notice from the county and was approaching the deadline.

    5

    Kalshuer has been a life saver for our system... they have come out to unplug our septic system and pump it out regularly and they always get the job done right. It has saved us from having to replace our old system. Good guys, always willing to do what it takes, with old fashioned quality service you can’t find very often anymore. Keep up the good work. Thanks Kalshuer!

    5

    We have used Kalscheur Septic Services for many years. Rick and Jesse are very responsive, professional, friendly and willing to answer many questions I have about septic systems in general. GREAT service!

    5

    Good company. Great service. I keep their number in my Contacts just in case I need their services.

    5

    Kalscheur’s saved our tales on Labor Day weekend with Family in town! We’re new to our home & sepric alarm went off & they were out ASAP on a Weekend AND Holiday! They were at our house at 8am on Sunday & no crazy weekend/holiday price gouge!! THANKS!!

    5

    Phenomenal!! Excellent customer service and timeliness! Rick went out of his way to make sure my house had the service it needed within a short time frame. Thank you for everything, I will absolutely be a repeat customer!

    5

    Couldn't be happier with the customer service I received today. Our septic alarm went off at 7a this morning and Kalscheur Septic Services was here within 3 hrs to help and fix the issue. Thank you!!

    5

    Fantastic work. Very friendly and knowledgeable. Taught me about our septic system and even caught that our septic alarm was accidentally set to silent during a routine pumping service. Thank you Kalscheur!

    2

    Maybe fine if you have an above ground septic access, but not if yours is buried. I wasn't aware I needed to dig mine up in advance as the previous time it was dug up for us and reburied. First visit I didn't received a promised phone call with an expected time frame for the service. Guy couldn't find the tank so he rescheduled for a different day and told me to find it myself. If I knew when to be home, this would have never been an issue.

    I dug up access point for second visit. Also no notification about when he'll be there. Work is done and a unexpected $20 fee is added to the bill for the first unsuccessful visit, even though there was no communication that I was required to find and dig up the septic entrance myself. He agreed to take it off the bill after I called and complained.

    Luckily he did not rebury the septic access point as I discovered the lid was put back on very awkwardly. There was a 1.5 inch gap on one side as some mud had gotten around the top of the tank entrance and prevented the lid from coming all the way down. Had to remove the lid, clean the mud from top, and rebury myself. In the process I also discovered that the cement access hole had been cracked. Not sure when that occurred.

    Very poor communication. Shoddy handling of the access point entrance. Overall awful experience.