All reviews for Zoom Drain
Write a review-
Cleaned out my sewer line quickly with a jet sprayer. Friendly techs. Satisfied with their work.
-
Our kitchen sink was completely stopped up! We tried for days to fix it ourselves. ZOOM DRAIN FOR THE WIN
He got it cleared in just a few minutes!! -
We had us a really bad main drain clogged. The downstairs facilities were backing up in the toilet and bathtubs. Zoom was contained, and a short time the technician arrived. The technician was respectful and professional. In 30 minutes, the problem was solved. Great company. I will highly recommend them. 👍
-
Zoom Drain went above and beyond our expectations. We had a very challenging issue and Russ, Shawn, and Matt worked very hard to solve it. Great communication and professional technicians. Extremely satisfied!
-
Arrived around the time told to me by the dispatcher. The man listened to what I had sumized about the situation and went into their plan of attack. Had the tools to do the job. Finished quickly with no wasted moves.
-
I have used ZOOM DRAIN twice in a year. Both times the problem was addressed quickly and professionally. The difference this company makes for me is the equipment and their technicians. ZOOM DRAIN’s well organized management makes this possible.
-
James arrived on time. He was very professional and handled my problem in short order for a fair price. I highly recommend Zoom Drain.
-
Zoom drain is the best. Awesome men showed today to clear our clogged drain. James and his helper(sorry didn't get name) came at appointment time and got us up and running again. They stayed until they knew everything was good. Thank you all for answering and sending some great guys out. Debra
-
I love James! Russ is awesome too!
They helped me so much with my drain issue in my kitchen, they were patient with me dealing with my home warranty and everything. I will definitely be calling again if another issue occurs! -
While having drain issues is always a frustrating issue Zoom Drain addresses the situation quickly and efficiently. Matt Smith our technician was prompt and professions. He corrected our issue and cleaned up after the repairs. This was a drain issue, Zoom Drain has also addressed plumbing issue for us in the past.
-
Absolutely 1st class service! Matt has a great sense of humor and 1 blue collar to another, job well done.
-
Amazing service. I was without water due to a pipe breaking in my ceiling and they came right out. James was at my house waiting for me when I got there. He was the nicest guy and very knowledgeable. He had my pipe fixed and my water back up in no time. I highly recommend him and the whole team at Zoom Drain. A+++++
-
We have been very pleased with Zoom Drain and are especially pleased with the service we have received from James Todd. James is very knowledgeable and answers questions, explaining the issues and processes along the way, in a manner that the customer can understand. Thank you so much!
-
We would like to share our experience. Customer service is excellent. This is a company I would highly recommend. They have great communication skills and prompt action. They are on time and informed you before hand when they will arrive at your home.
-
I called Zoom Drain explained the issue he sent a technician within 45 minutes to our location. He diagnosed the issue and was even able to fix it the same day. i can honestly say i would recommend this company to anyone having issues. Thank you for such wonderful customer service.
-
Called yesterday evening about a leak in my attic. First thing bright and early this morning James came to assess and work on the repair and was incredibly professional, friendly, and thoroughly explained everything he was doing BEFORE he began to be sure it was okay with us. I can't tell you how grateful I am for James' fantastic customer service and honestly his basic human decency, because it seems it is not the standard anymore. He stayed and absolutely insisted on cleaning up all of the insulation and debris, which was above and beyond what any other tech has done for us. Truly grateful for the efficiency and expertise he demonstrated and would absolutely recommend Zoom Drain, specifically James, every time.
-
I am disabled person and it was a pleasant experience to work with this company. From my first call in and spoke with Russ to the finish my experience was great. The continuous communication made me feel relaxed and confident dealing with Zoom. The people were very respectful and friendly, made me feel like I was being helped by a old timey operation who actually cared about me, I think Russ and the tech really cared.
-
Technician was professional and represented his company well. Was well mannered and listen to customer and went out of his way in customer service. Highly recommend ZOOM and will use them again.
-
Matt and Russ were very professional- scheduling and coming out to fix my issue. They were right on time and remedied my problem quickly. Great to find this excellent service and professionalism- especially on a weekend. Thank you Zoom Drain!
-
What an outstanding job these guys did! From start to finish they were professional, knowledgeable, kind, respectful and totally awesome! They turned a difficult situation into a pleasant experience. Could not be more satisfied! Highly recommend!
-
He cleared out the toilet and it’s flushing normally again. And came out about 1 hour after I made the call. Pleased with the service.