All reviews for Zoom Drain

I called Zoom Drain on a Sunday because my kitchen sink had water pooling underneath it. It went to voice mail, but the owner called me back immediately. I described the problem, and he said they could be out first thing the next morning. He asked me to send a video, which I did, and he was immediately responsive. The following morning, Julian and Shawn came to the house a few minutes after 8. When I tell you these guys were friendly and personable, I mean that they were the friendliest, most courteous service personnel I’ve ever had. They quickly diagnosed the problem, and had the parts on their truck. They communicated everything they were doing, patiently answered all my questions, and showed me how to prevent the issue from happening again. And get this: they charged me less than half of what the price list had for the job. And the price they quoted was the price they charged: no taxes, no hidden fees, no lie. It was a very positive experience, and I highly recommend them to anyone, but especially those who own an older Midtown home. I just wish Zoom Drain was Zoom Home, and I could call them for any repair.

Replaced our leaking gas water heater. Very courteous and came the same day that we called.

The gentleman that came out was very patient in explaining what he was going to be doing. He was quick and efficient

Zoom Drain went above and beyond to help us fix a water leak under our house. The manager and workers really went out of their way to try and figure out the most cost effective way to fix it. Last year we had a different water leak on the hot water side and we had several companies come out who never did that. They did not go out of their way to try and make it affordable for us. Zoom Drain was not open for business at that time. I honestly thought they would do the same as the other companies. Much to my pleasant surprise, they worked with us and seem to genuinely care that we really needed help. Very grateful! They do offer financing with good credit, which is really good for anyone who needs it. 10 out of 10, RECOMMEND!

The guys were nice and kind and very polite. They solve my problem quickly.

Julian Walker was the one that came out to our house. He was on time, knowledgeable, polite and had our problem taken care of in a very timely manner. I would highly recommend them for all of your drain problems. They also have very reasonable prices.

So happy with Zoom Drain! I had an emergency & they were here within an hour when others said they’d show up “sometime today”. Our plumber did excellent work, went above and beyond, and the price was fair. I’ve added Zoom Drain to my contacts so I’ll remember who to call from now on.

Absolute great experience. Tech James Todd explained each step of repairs, left everything intact & cleaned up as he finished. He was very professional, polite & respectful. So glad my daughter recommended them & I will certainly highly recommend them to friends & family going forward. Many thanks to James Todd & Zoom Plumbing for your help!

Julian the technician provided knowledgeable, thorough, and quick service. He provided an honest evaluation saving me money. Honest knowledgeable , thorough and affordable service is the best type of service from a consumer perspective.There were no fees (aka dispatch fees) for evaluating the issue. Great job zoom drain …!

Matt and Corey showed up on time. We’re friendly, professional and knowledgeable. Will recommend to others.

Zoom Drain is the absolute best in the business! We had a major plumbing issue come up and they were incredible! Beyond thankful for Zoom Drain. Very skilled, knowledgeable, professional, and provided top notch service! Highly recommend!

Zoom drain responded to my service request in a timely manner. They showed up this morning as promised and got the work completed. The technicians explained everything. The technicians were courteous and professional. I will definitely recommend this company and will use them again.

Shawn and Chandler were very knowledgeable and extremely polite.
We had been trying to fix a leak on the intake pipe for the toilet. With everything we tried beginning Friday, changing the cut-off valve twice and changing the riser hose, the leak persisted and the bucket had to be dumped about every 3 hours or we were walking in water.. They finally decided it was the original coupling that had the leak. They installed a new coupling and leak was fixed.

These guys are fabulous! I called them at 7PM on a Thursday night, with water dripping through my ceiling. Not only was Zoom at my house immediately and had they leak fixed as soon as they arrived basically, but they coached me through the repair process and made my wife and me have some peace of mind. One of the owners even stopped back by one evening a week later just to check in and make sure we were good. Cannot say enough great things about Zoom Drain!

Zoom Drain was great to work with! From the estimate to the install everything was easy and the work was done fast. Reilly Terrell always answered my phone calls and kept me informed of what was happening with my new connection to the sewage lines in my area. The guys that installed my pump and connection were very friendly and they worked very hard. I am very happy with everything and will be calling Zoom Drain for everything I need done in the future.

Absolute great technician was sent I believe his name was James.T he was very friendly, very professional very informative. Great customer service did an absolute fantastic job on my bathroom and it took less than an hour for it to be complete. Will recommend this service to friends and family and will also use this company again thank you.

They were propped on arrival and may I say even early I appreciate the options that were given to work with and the professionalism that was displayed. I cannot wait to get my quote and hopefully see how things get rolling.

Fast, courtesy service! Hot water heater stopped working/ they installed a Rheem and brought it up to code. Great job!

I would high recommend Zoom Drain. The two technicians were very professional and were able to complete the work in a timely manner.

We had an issue Thanksgiving weekend. Shawn showed up quickly and explained our options. He then got straight to work and fixed the problem immediately. I would highly recommend Zoom drain.

Great company. Very professional. Came out to the house within 2hours of calling. Will definitely use again!