All reviews for Valleywide Cooling

There are many AC repair and service companies to choose from in AZ. We highly recommend Valleywide Cooling. Their customer service is amazing. Our AC unit is older but has only been used part time. Derek was very honest with us about the choice to replace or repair. He said the unit has lots of life left and was worth repairing rather than replacing. The work he did was completed with excellence and he was really great to talk to and work with.

If honesty, integrity, and amazing service are what you’re looking for, call Valleywide Cooling. Really nice people. Margaret will answer your call and get you set up. Hopefully you can get Derek as your service rep. He’s awesome. We are very satisfied!

My husband and I each thought the other one wrote a review last year and feel bad after we figured out neither of us did. Valleywide was exceptional in every way when our old A/C went out last August. We called them on Saturday morning and by the next Thursday afternoon we had a new unit and a cool house. Valleywide really responded to our concerns about the fact we had a 1 1/2 year old in the house and worked quickly to get us scheduled and installed. The professionalism across all the people we worked with was impressive starting with Margaret in the office. The price was also very reasonable. The unit has performed excellently in summer and through the winter. We could not be happier and cannot recommend Valleywide more highly. The really came through for us.

Valley wide cooling is a great company.when my house Air Conditioning broke down they send me an experience technician within a just few hours!
This service technician arrived on time and provided excellent service.It did not take the technician long to figure out the problem.He had the repair parts in his truck and completed the repairs!
I watched the technician repair and test my Air conditioner before he left.
I was impressed with the work ethic and Very Professional attitude of the technician and office staff. GREAT JOB ‘👍👍👍
I would recommend this company to anyone .
Again thank you 🙏

Valleywide Cooling is an exceptional company! We recently had our a/c inspected prior to summer. Billy, our service rep, did a phenomenal job checking every part, and installed a 3-wire hard start 3.5 to 5 ton kit (ProParts three wire hard start kits feature North American made capacitor and relay which deliver the performance and reliability you have come to expect. Compressor start times are reduced by 30%.
Hard Start kits help compressors start quicker to minimize compressor winding overloads that can contaminate refrigerants and cause premature failures.). Billy finished by doing a thorough cleaning. Our 2012 a/c looks brand new and runs as good as it looks… maybe even better! Couldn’t be happier!

I was assigned Valleywide through my home warranty. Despite having no options for same day scheduling, they called me and were able to come that day within 2 hours. I was so pleased with that because having no A/C is just a slog here.

Pete came and was very courteous. Diagnosed the problem very quickly and fixed it just as fast. My air is pumping cold again and actually feels cooler than before it broke so that's good.

Definitely recommend!

5 Stars, 100/100, A+, the best of the best.

Valleywide Cooling is the only company I will use going forward.

From the customer service, to attentiveness, to response time, to affordability, the list goes on and on.

Had Billy over today to assist with no A/C! The level of empathy, friendliness, knowledge and professionalism from him was unbeatable.

Thank you again Billy, and everyone else at Valleywide Cooling!

I have 3 AC units that needed to be checked before the Hot temps begin. I called Valleywide Cooling and was greated by a live person with a friendly voice. We set up an appointment that was convenient for me.
The service tech, Billy, came out on the scheduled day and time. He was professional and polite.
He checked all 3 Uints and made some reccomendations.
I would use Valleywide Cooling again.

Where do I begin?? Valleywide cooling was the absolue best to us in our time of need! Our AC went out and they were on the scene within 45 minutes of me contacting their office (based on a referral) Margaret made sure our family was taken care of every step of the way and Jimmy was so helpful and transparent with me, the entire process felt like I had their full support! I ended up Needing a new system install and they had me complete in no time! I’m so thankful for this honest caring business! I will gladly refer them to all our friends and family! Thank you so much for all your help valleywide cooling made a terrible situation in the Arizona heat tolerable and treated my family like their own! 🩵

Valleywide Cooling was AWESOME! Our A/C went out on the hottest day of the year. Jimmy came right out and gave me a no b/s quote right away that was the right price. They juggled their schedule to accommodate us. The install crew as on-time, friendly, knowledgeable and got us cooling in a few hours. Much appreciated.

Billy and Margaret are amazing! They came out same day and had my AC repaired, and up in running in an hour. It is not fun when you have an issue with your AC in July, but we were in good hands as always. They have never disappointed, and I have referred them to family, and they have confirmed the same great experience! Thank you!!!

First off Margret who took my initial call was amazingly quick to get me scheduled for a SAME DAY appointment! They sent me a picture of tech that would be arriving which I thought was so wonderful and great for safety.
The tech who arrived Pete was great, very friendly and professional. Explained everything to me that was happening and needed to be done.
Will defiantly be using this company for my up keep and maintenance

wonderful workers, who stayed on the roof to fix my AC unit. had many problems with the unit for 59 days, until Valley Wide came in to take care of it. I'm on a fixed income and they worked with me it get it fixed. thanks for the help service technician who spent 4 plus hour on the roof. I love the cold air that it is now proved me now. Valley Wide Cooling thank everyone, front office, owner service technician.

Had a great experience with valley wide. They were very professional and knowledgeable answering all my questions and working hard to get things fixed quickly! My tech even went above and beyond by helping me chase my dog around the neighborhood after he got out. He ran around in the summer heat for over 5 minutes trying to catch him and was able to get the dog back in the house. Super grateful for everything!

Honestly there are hardly any companies like Valleywide Cooling anymore. Third visit to my house and this time to install a new unit. Great experience with the friendliest staff ever. I didnt get the 2 techs names as I left while the install was going on but they were awesome! The whole company were super friendly and responsive. Margaret has the very best customer service I have ever experienced! Thank you all. I Will recommend you to everyone I know.

After our AC btoke in the middle of a 115+ heatwave tjis summer and reading several excellent reviews & notes on Reddit in the middle of the night, worried if we could even afford it, l called ValleyWide litterally 1st thing in the morning. BOY!!! Were those reviews & notes spot on!!
They had someone over to the house that morning!! We knew our compressor was dead after babying it along for the last two previous summers & HORRIBLE experiences with our home warranty company. Enough was enough.
Jim was excellent with communication & l was able to provide him with photos & info. Before he even arrived, he had given me a fantastic, fair bid for full replacement & could have it done
the next day. I was extreemly suprised by not only the pricing (excellent!) but also by their professionalism, knowledge & work ethic.
As Murphy is alive & well, the day of instal was of course The Great Haboob which hit right in the middle of it. The guys from ValleyWide stayed on, working until 9.30pm to get as much done as possible, returning the next morning to finish up.
Everything was up & working by that afternoon. Follow up calls, checking on progress, updates, a final walk through...all done with excellence!
We can not say enough about what a good experience, given it is one of thr things all homeowners in Phoenix dread, we had working with ValleyWide!
Pricing - EXCELLENT & FAIR
Customer Service - Beyond our expectations
Communication - Excellent & timely
Satisfaction level - EXTREEMLY satisfied
HIGHLY recommend them!!
Thank you to the guys & gals at ValleyWide!!!
FIVE STARS!!!

I can't say enough good about our experience with Valleywide Cooling. Our A/C was leaking and flooded the upstairs and down through the ceiling into our main floor laundry room. We had to shut down both units. Our property managers contacted Valleywide Cooling and Margaret called me immediately. Being 110° outside our home was 95° and unbearable. Margaret was able to fit us in after juggling their already overbooked schedule. Billy showed up by 7pm and had us up and running within 30 minutes. He was so friendly and showed us photos of what he found and explained everything. Margaret called this morning to make sure everything was working. Top notch service. They went above and beyond and I will never use anyone else. I highly recommend Valleywide Cooling. You can't find a more reputable company IMHO.

On Saturday, both of our 19 yo 3.5 ton AC units quit. By Monday we had four quotes, and Valleywide Cooling had the best price for quality units. By the end of day one, one new AC unit was up and running and by mid day on day two, both AC units were up and running. The lead installation tech (Richard Flores) was amazing! He went above and beyond, kept us informed, exceeded expectations w quality workmanship and service, and was exceptionally professional and kind. Thank you Valleywide!

Valleywide Cooling out shines others! They have outstanding ethics and customer service. They are always ready to assist and support with incredible knowledge and experience. I never doubt their integrity and extreme readiness involving each individual request. Thank you all for always being just a phone call away with an immediate response time!

We had our AC begin to leak water and were in need of service. Our neighbor had recently replaced their entire unit and recommended Valleywide because they had a wonderful experience with them. After our service call, I can absolutely see why they came highly recommended. When we called for service we quickly reached Margaret at the front off who was amazing! She was sweet, friendly and incredibly helpful. They offered us same day service and also followed up to make sure our appointment had gone well. Our technician Pete was prompt, kind and resolved our issue quickly. I’ve dealt with many small businesses over the years and Valleywide is definitely at the top for the best. We were very very happy with the entire process. They are great start to finish and we would definitely recommend them to our friends and family!

Ok, Salt River Valley & Phoenix Metro dwellers; here comes some Good News for you....My wife & I had a very positive experience with our GOODMAN Package Heat Pump install by the GREAT team @ ValleyWide Cooling (in Gilbert) for our home in Sunland Village in Mesa. Starting with Jimmy (my now favorite former-New Yorker :) who walked us through the process with great care (& patience given all our Q?s); he did a thorough site visit & walk-thru at our home, then gave us a great quote, while informing us of SRP & Federal rebates we would receive with the purchase. And back at the ValleyWide office, Miss Margaret did a great job explaining the quote, the payment process, setting up the date for the install, & keeping us up-to-date on everything with emails & texts. The install team & crane came right on time, removed our old unit, installed our new GOODMAN Heat Pump unit with great care & respect for our home & property. Jimmy came by during the latter stages of the install & walked us through how the system works, while demonstrating all the cool features of our new Honeywell Wi-Fi Thermostat that runs the system. And, our new system runs well, is quiet & should last for 20+ years. ValleyWide will also come for a system check-up after a couple of weeks of operation, with very reasonably-priced, yearly service checks over the next several years.Peace of mind for my wife & I. Great job, ValleyWide Team!
So, all YOU out there in the Phoenix-Metro area, give ValleyWide Cooling a call & get yourself a great new HVAC system. These guys will do a great job.

I found it to be a great experience dealing with Valleywide . They installed a new Ac. From the initial salesman to installation to after inspection it was seamless. Margaret, co-ordinated all appointments and was immediately available for any questions. I chose this company because they are a smaller business and I felt more personalized and they had great reviews with BBB as well as Yelp.