Roofing & Gutters reviews in Bell Gardens, California
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Alex and Jose from Royal Roofing provided excellent service from start to finish. Despite initial delays caused by rain, the installation process ran smoothly once they began. Constant updates from Alex kept me informed throughout the job. On-site specialist Jose was particularly helpful, answering all my questions and highlighting necessary repairs.
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They were thorough, meticulous, and well-organized in their approach. The team worked efficiently despite some rainy days, completing the job three days early. Their professionalism extended to a smooth interaction with local authorities, including the City of Santa Monica.
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Great job from start to finish with excellent service and top-notch communication.
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Great service from a reliable team. They worked efficiently and had friendly staff who were easy to deal with. I'm planning to use them again for any future roof needs. Highly recommended for professional quality work.
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The customer service is top-notch. Johnny Bravo and his team responded promptly to my inquiries and follow-ups. The service began immediately after signing, addressing key concerns while waiting for weather conditions to improve. Their attention to detail and timely execution earned their recommendation from me.
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I've had the pleasure of working with Steve Pinkus and his team for years, and I can attest that they've instilled a high level of pride and professionalism throughout their organization. From office staff to field crews, it's clear that every single person is committed to doing things right – the first time.
When my commercial property needed repairs, Royal Roofing stepped up with exceptional service. I was so impressed that I invited them to fix a small leak at my home, too. What struck me most was the level of class and attention to detail they brought to both properties. It's clear that Royal Roofing values its customers, and I'm grateful for their work. -
We needed a follow-up inspection of the roof Royal Roofing installed in 2012. They were prompt and efficient, finishing the job swiftly. We're pleased with their previous work from that time. Overall, we're very satisfied with their service.
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Royal Roofing has been my go-to choice for years, offering genuine integrity, dependability, courtesy, and outstanding workmanship. They handled a big job quickly and professionally, leaving the site spotless each day. Thanks to their team, especially Steve Pinkus, who consistently provides excellent service to local residents.
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Steve and his crew were just finishing up the roof replacement at our place when we started getting a leak. With our house in escrow and more rain coming, I called Steve in a bind and he accommodated us right away.
He answered my call at 6 pm and worked out a new schedule for his team, having them over by 9 am the next morning. Their service is top-notch - they genuinely put their customers first and deliver exceptional results.
I'm extremely grateful for Steve's efforts and that of his entire crew from Royal Roofing. They went above and beyond to fix our leak, even sending a foreman to document the work with photos while on site. I have no hesitation recommending this company and its dedicated staff - they truly put customers' needs ahead of their own. -
Royal Roofing did an incredible job on our 3-story commercial building - I'm still impressed by their skill and attention to detail. From Steve, the owner, to Jose, the foreman, and Laura in the office, every single person we interacted with was courteous, reliable, and transparent. Given the size of the project, I expected some stress, but Royal Roofing put my mind at ease with their professionalism and quality workmanship. I'm thoroughly satisfied with the end result and would highly recommend this company for any commercial roofing needs.
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I found a significant issue with my rental property's roof on January 10, 2020, after strong winds from the previous night had blown it over and folded it in half. I reached out to local roofers, but none returned my calls, so I turned to Angie's List for help. After searching, Royal Roofing in Bell Gardens caught my attention due to their long history and excellent customer reviews.
I contacted them through Angie's List and was put through to Steve Pinkus, the president of Royal Roofing. He listened attentively to my concerns and promised to resolve the issue before expected heavy rains on January 16. Steve arranged for Johnny Bravo, one of his representatives, to inspect my roof that same morning. On-site, Johnny conducted a video call with Steve, allowing them to devise a solution to address issues left unaddressed by the previous roofer.
Later that day, I received an estimate, which included a discount for using Angie's List. My wife and I discussed it, and we decided to proceed with the job. Royal Roofing sent a crew to my property on Tuesday morning, and the work was completed by Thursday at noon. The result is impressive – the workers were professional, clean, and courteous.
Throughout the process, Steve kept me informed through regular updates, including photos, calls, and text messages. The entire team, including Laura in the office and Stephanie Pinkus, the owner, made a genuine effort to make me feel welcome and valued. What impressed me most was the exceptional customer service and responsiveness I received from Royal Roofing. It's rare to find companies that match their promise.
I will undoubtedly recommend Royal Roofing to friends, family, and colleagues. Thank you to Steve, Stephanie, Johnny, Laura, Guillermo, and the rest of the crew for their outstanding work and dedication to customer satisfaction. -
Royal Roofing offered the most favorable deal for the duration of their warranty. They completely re-roofed our 20K sq. ft. building in Bell, which turned out well. We were pleased with their work and chose them again to replace a partial roof at our Los Angeles site. Johnny is highly responsive and possesses excellent customer service skills.
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Jose's team delivered top-notch service. The roof turned out flawless with meticulous attention to detail and a spotless cleanup every day.
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Royal Roofing did a stellar job on my midcentury modern house, which has a flat roof. They tore off the old roof and installed a new one in January 2021. The crew was great - friendly, hardworking, and pleasant to be around. Despite two rainstorms since then, I haven't had any leaks. The finished product looks fantastic, almost indistinguishable from a commercial-grade roof. Johnny was knowledgeable and cooperative throughout the process, getting everything set up smoothly. My only gripe is that it took two months longer than expected due to a backlog, but ultimately it was worth the wait.
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I'd highly recommend Royal Roofing for a new roof - they're spot on about integrity, reliability, and quality work. I had them replace roofs in two buildings, one in 2009 and the other this year. They're fair priced, punctual, and their staff is top-notch - the owner's a great guy too. The aftercare service is exceptional, which is why I chose them for both projects. The crew did fantastic work and I couldn't be happier with my decision. Thanks again to Steve and the whole team! 10/5 stars.
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The roof and garage were done quickly - just four days is impressive. The communication was great, I could reach the project manager easily and the team did a good job cleaning up afterwards. They even matched the old paint perfectly for the repairs. Overall very happy with the service, would definitely recommend.
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I've been loyal to Royal Roofing for over three decades. They handle my home and business properties, covering everything from new installations to repairs and regular maintenance checks. Their services are thorough, ensuring gutters stay clear.
Their professionalism is unmatched, along with their honesty and punctuality. Steve, the owner, and the office team consistently deliver a great experience. I've referred them to numerous clients and friends – they truly deserve my endorsement. -
We've had the pleasure of working with Royal Roofing for over 10 years, and it's been an absolute pleasure. As part of our esteemed network, they consistently deliver top-notch work on roofing and roof coating projects of all sizes. Their professionalism and timeliness are second to none. We've built a relationship-based network that spans over 100 years, and Royal Roofing is a shining example of the kind of partnership we strive for. Not a single complaint has been raised about their work or customer service by any member of our network. I'm thrilled to see them thriving as part of our community. Their success is a testament to their dedication and commitment to excellence. If you're looking for reliable roofers, look no further than Royal Roofing – they've earned our highest recommendation.
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Steve and his team consistently deliver high-quality service, showing up promptly and maintaining a spotless and safe workspace. Their professionalism is impeccable, leaving no room for improvement - if they could do better, they'd be getting more than 5 stars. With over 7 years of trusty service on our properties, I've never been disappointed.
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I'm thrilled with how Royal Roofing turned out my house. My friend's experience with the company was a game-changer after they botched it elsewhere - it took one try for them to fix all the leaks. Now, let's talk about mine.
The team from Royal Roofing is incredibly professional and reliable. They're always punctual and respond promptly to any questions or concerns. When it came time to tackle my roof, Steve, Alex, and the crew delivered. They removed three layers of shingles in just four days, repaired damaged wood, fascia board, and added a drip edge.
The result is nothing short of amazing - my roof looks better than ever, and I feel like I'm gazing at a new home every time I pull up. The crew was meticulous about cleaning up after each day's work, even covering my garage to prevent debris from falling inside. I'm extremely satisfied with Royal Roofing and would wholeheartedly recommend them to anyone in need of roof services - they truly earned their reputation as top-notch professionals. -
Royal Roofing is top-notch and trustworthy. When the rainy season hit, they stepped up to help me manage multiple apartment buildings in need of repair. Steve arrived promptly the next day and provided competitive bids for each property. His estimates were better than others I'd received. The crew showed up daily, with a full team working tirelessly. They completed the job on schedule and did excellent work. I'm committed to using them for all my roofing needs going forward.