Appliance Repair reviews in Daly City, California

I reached out to Vendome Appliance Repair after our dryer started leaving clothes damp even after a full cycle. They serve the Daly City area and were able to arrange a visit sooner than I expected. The technician cleaned out a blocked vent and checked the heating components to make sure everything was working properly. After that, the dryer ran perfectly on the next load. Overall, a smooth experience with a dependable appliance repair service in Daly City, CA.

I recently booked this appliance repair service for a refrigerator repair, and the experience was smooth from start to finish. The technician arrived on time and quickly diagnosed the issue. He explained the problem in simple terms and fixed it without any delay. I also asked about my washing machine and got helpful washer repair advice. It’s clear they have strong knowledge of home appliance service. The pricing was reasonable, and the work quality was excellent. I feel confident calling them again for dryer repair, dishwasher repair, or even oven repair in the future.

The oven in my kitchen was not maintaining the right temperature, which made cooking very difficult. I reached out for help and their technician did an excellent job diagnosing and repairing the issue. Everything is working perfectly now.

Reliable appliance repair company, excellent customer service.

Terrible appliance repair company. Work with someone else.

*THE ADDRESS IS INCORRECT*
The 3142 Windsor Place address is a residential home.
The correct address for the business is 104 San Pedro Road, Daly City, CA 94014

Horrible! Technicians Igor and Alex came on Tuesday November 14 and diagnosed my washing machine problem as a defective motherboard. They told me it would take 3-5 working days to get this to install. On November 28 I called as it had been almost 2 weeks and was told nothing except it is not here. When I pressed him to tell me if he knew at all when it might arrive he just kept saying it is not here and nothing else. Frustrated I contacted Whirlpool directly and they called Bay Appliance to find out THE ORDER WAS NEVER PLACED! Talk about incompetence! This beats all. I am schlepping laundry to the laundromat for two weeks and those supposed professionals never even ordered the part!!! Actually my review should be ZERO stars because nothing was ever done. I am so disgusted with this company and their sub-standard employees I could scream!😫😫

Saw the bad reviews but these guys did a great job. Got a prompt appointment and the guy showed up and diagnosed the problem. They got the parts in a few days and were back and fixed it. No muss no fuss.

They were sent by GE to fix my microwave oven, which was under warranty. Their technician came but was not able to fix it and said he will order for the right part and come back. After two weeks of not hearing from them, I called and was told that the technician reported that the problem has been fixed and that my microwave is working which, of course, is not true and he knows it. I didn’t hear from them again after this. They must have collected money from GE for nothing.

My experience with Bay Appliance Repair has been deeply frustrating, marked by chronic communication failures, unresolved repairs, and unprofessional service. Despite initial assurances of prompt service, the company repeatedly failed to deliver on basic expectations.

Commitment to service is terrible. The bad attitude receptionist has cancelled my appointments twice without the courtesy of letting me know. Have to wait days for an appointment. The 4 hour appointment window is 1 hour longer than their competitors. Never has the parts required, takes WEEKS - no joke - to get the parts, has one particularly surly technician who acts like he's doing me a favor to get paid to fix my fridge. Fortunately my home warranty company has listened to my pleas not to send these guys to me. There are MUCH better options

These guys deserver a negative start rating. Bad communication, I had to proactively call them to schedule my appointment after waiting an entire day with no contact (Fidelty has dispatched order to them). Tech came out and was very nice and quickly diagnosed the issue (5 stars for Vlad), but after he order the parts, his company canceled the parts order and cancelled the dispatch - told me to go work with Fidelty to have someone else dispatched as they are not authorized to work on GE refrigerator compressor and related systems. I am flabbergasted as why take the order to start with and dispatch someone eating up almost an entire week with refrigerator inoperative. I hope to never do business with this organization again.

I believe I am writing a review of the correct company, but the tech Sean came today, and I had a pleasant experience. He was able to fix one of the two problems and ordered parts for the second issue. I saw the bad reviews and judged a book by its cover. Honestly, I had a great experience. Just be nice to people, and you'll get the same in return, easy as that!

The. Worst. If it were possible to give negative stars, I would. The first time they came, the guy said he could not fix it and did not know what to do. The second time out, they screwed up the time and had me waiting all day. When they finally did arrive with the part in hand, the guy looked at my oven and said he needed help to pull out the double oven. I have called my home warranty company about them, but now they are saying it is on my to pull out my built-in double oven! Uh, no, it’s not!

Ivan was very professional and took his time to explain the issue and even gave us advice on how to diagnose it in the future. He was very careful with everything he did and was extremely nice. I would definitely recommend Ivan and big guys

Victor came out today to look at our oven which was not working. He spent over an hour taking it apart and checking all the connections and power supply. He found a loose connection and was able to fix it and get the oven working again. Brilliant!

I have used Big Guys several times and would highly recommend them.

Thank you, Victor and Big Guys!

Maybe the worst service I've ever seen. They scheduled a window to visit. As the end of the window was approaching I called to see if they'd make it and they were very annoyed that I asked, said "the window is the window". Then they showed up 3 hours late.

The technician came on a rainy day and would not take off his shoes. When he got to my leaking dishwasher it became clear he had never attempted any kind of plumbing leak before. He suggested I needed a new hose. He had a hose that fit but said the color did not match so it did not work (yes, he really thought the color of the hose affected function).

Then he left and said he'd order the part and follow up. That never happened, I never heard from them again.

I went to my local hardware store and described my problem. After 5 minutes they diagnosed this as a broken air gap, sold me a $10 part, and I was able to make the repair myself. 6 months later it's still in working order.

Do not use these people. They are beyond incompetent, I would go so far as to call the whole operation a fraud to collect home warranty fees.

We’ve used Big Guys twice at our home and both times they were quick to respond, easy to work with, polite and fixed our oven the first visit after figuring out the issue. Definitely recommend their company, especially Max!

recommended by Bosch Center. easy appointment, technician arrived exactly on time and diagnosed broken part in our microwave. Tech was professional, polite, and fastidious.

The representative/technician that came to my home was one time, identified his company and stated what I had requested service be provided for. He also had shoe covers and did not leave anything trash or debris behind.

Ivan is great - he came out for two different issues on our oven and refrigerator. He was able to locate the problem quickly and explained the next steps very clearly. Everything is fixed now and we didn’t have to buy new appliances (what another company suggested). In the future, I will make sure our home warranty insurance is sending out the work request to Big Guys Appliances and they will send Ivan!