Semper Solaris

Linda was great at explaining what needed to be done without actually being here. She got my system up and running again and she called the next day to make sure everything was good. Outstanding service.

I appreciate the promptness of Roland, giving me time to do other things with my day. Roland was very courteous and knowledgeable. I would be happy to recommend Semper Solaris to anyone I know.

USN (Retired)
Wayne Thompson

We paid over 50k for a roof and panels from S.S. in 2022. When the sales people come to meet with you at your house, it's all unicorns and rainbows; S.S. services everything in house, everything is covered under warranty, blah, blah, blah. Every time something has gone wrong with the roof or panels, we get the runaround on repairs. Currently, the Enphase panel isn't connecting to tot he internet, so we have no idea if our panels are working. We followed all directions to try to reset it, and nothing worked. When I called to speak to someone about getting it fixed, the phone connected to a line with a busy signal multiple times. You know what line I could reach someone at?? SALES! Once I was finally connected to a customer service rep, she asked a bunch of questions, and offered me a virtual appointment with a service tech. VIRTUAL. And this virtual appointment won't be available for a week, and the latest time available is NOON! Oh, and if I want someone to come out in person, if whatever is wrong is not covered, it'll cost me 295$. Excuse me?!I paid over 50k for this roof and system to NOT be nickeled a dimed when your products fail. Oh, and because I want someone to come out, I have to wait up to a week for someone to even contact me to make an appointment.