Water Damage Restoration reviews in Santee, California

Tuvimos una fuga de agua derivada de la calefacción. El agua dañó las paredes. Tuve la fortuna de llamar a SERVPRO y contactar con Mike. Mike vino casi inmediatamente, en cuanto se desocupó, a hacer una inspección y asegurarse del daño que había. Lo primero que hizo fue empatizar, ponerse en mi lugar y, después de una cuidada inspección, hacer las recomendaciones necesarias para arreglarlo de la manera más cómoda y rápida posible. Una vez decidido lo que se iba a hacer, mandaron al equipo, los cuales abrieron las paredes, precintaron el área y pusieron los sopladores para secar el área. Todo se hizo de manera muy profesional: rápido, limpio y tratando de respetar el espacio todo lo posible para interferir lo menos posible en la vida diaria. Cuando estuvo seco, regresaron y se hicieron cargo de todo con rapidez y limpieza.
Estoy muy agradecido a Mike y su equipo pues en esos momentos que te encuentras tan agobiado, te facilitan mucho la vida pues saben darte la seguridad y el compromiso de que van a ofrecerte la mejor solución y el mejor trabajo; y, por supuesto, cumplieron con ello.

This is second time using this company and they are by far the most reliable, professional, fast, responsive and respectful of your home and property.

The people there were wonderful

Got the job done, no hassle. Easy and professional.

Great experience A+++++ service. Hope I don't need them again, but good to know they are there to assist.

Was very impressed with the staff and their friendliness. The job was done thoroughly and in a timely manner. I would highly recommend their services to anyone!

I had water damage in my Clairemont home. The employees were fast, efficient, and explained everything. I highly recommend.

Had a recent emergency situation with some flooding. These guys are life savers! Went above & beyond. I’d recommend asking for Zach.

Servpro of Santee was great and they fixed the water damage issues quickly. Very professional and we were happy with the work they completed!

Servpro was professional, quick and explained each step in the process. They worked clean and were friendly from coming to the house and on the phone getting to a solution. Great job!

Open 24 hours. I called very early morning and Alex was on the job. House was flooded. He came right away. This has never happened to me so I didn’t know what to do and Alex walked me thru it all. He also came out after the job was completed with insurance to make sure everything was in order. Thank you Alex! God Bless ServPro. I highly recommend!!

Great experience during a difficult time. The crew was professional, and very courteous. The service was exceptional, Servpro of Santee made a bad situation bearable and minimized my stress with a move-out.

I am in the service industry and it is very competitive. In this day and age it is very difficult to find a company that iis as caring and professional as this one. They are honestly amazing! I had a leak from my icemaker that turned out to be alot more damaging than I expected. The owner, Alex, was so accommodating and professional I was amazed. My service tech was Isaac. I was so impressed with his knowledge and level of professionalism for such a young man. I highly recommend Servpro Santee/Lakeside to anyone that has flood or fire damage.

The incredible staff from "Servpro" were truly awesome, very pleasant and very helpful. Many thanks and blessings to Isaac, Alex, James and Del. Thank you also to Jamie from Wawanesa Insurance who referred me to this company. A good team effort!

Servpro of Santee has been a big help to my clients.
They are very dependable and I have received excellent feedback regarding their work. When they are contacted they get to the job fast mitigating and repairing the damage etc.. before it gets worse.

Serve Pro of Santee/Lakeside helped us out with our "little flood" from the second floor to the first floor. The staff was amazing starting with the initial phone call, throughout all details, boxing up our personal items, taking care of all the damage and then restoring and unboxing our items and making our rooms look good as new!! I would recommend them anyone who is in need of excellent service!!

HIGHLY RECOMMEND THIS COMPANY!!! They responded immediately to my roof leak that caused flooding in my attic and in my master bedroom upstairs. They prevented the damage I had from getting extremely worse. They were on the scene within an hour of my frantic phone call.

In the evening of Wednesday, November 20, I discovered large water spots on my second-floor master bedroom ceiling. Turns out I had a broken tile that was letting a tremendous amount of stormwater into my attic which was seeping down into my insulation and through my master bedroom ceiling. They secured the affected area and prevented the damage from getting much worse. They installed dehumidifiers and air blowers to dry up the wet area and prevent mold/mildew. They ripped out the soggy insulation in the attic. Lastly, they came back to my house every day afterward and checked on the progress of drying things out. They took measurements of the dampness and left the equipment there until everything was completely dry.

All in all I could not be happier with their immediate response and their professionalism. Go with this company at this location. I worked with Zach Miller, and he was awesome. He always answered my phone calls and responded immediately to every text message I sent him. Tremendous professionalism.

ServPro of Santee responded immediately to our emergency via our insurance company. Arrived, assessed, and completely took control. All employees were professional and courteous. The correction to our situation was handled as quickly as possible. Water damage was dried, mold remediated, and all damage removed including drywall and complete shower. This rating would have 5 star except, the machines they had to use were extremely noisy and continuous for about 7 days. All charges were handled thru insurance company. Highly recommend ServPro of Santee.

I had a flood in the middle of the night in my apartment that ruined my kitchen cabinets and floors. I wasn’t sure I was going to get any help at 1 in the morning but Isaac answered the phone and was there in about 30 minutes. Servpro helped me talk to my insurance company and even rebuilt everything after the flood was cleaned up. Highly recommend these guys!

We started dealing with ServPro after a fire in our storage unit. At first the project manager was personable and sounded helpful, but here we are 8 months later, and ServPro has still not provided the photos of the lost items nor was their inventory of lost items even remotely complete. For example, we had about 120 books lost. They listed about 20. Entire boxes of items were missing from their inventory, and the contents of some boxes was incorrect. We are having trouble completing our insurance claim because the documentation we were promised is missing.

I had a kitchen fire in my home in March. ServPro handled the total restoration for the damage done to my home. They coordinated with the other companies to bring my home back to normal in an expedited manner. They were professional, courteous, careful with my things, communicated well and most empathetic to my situation. I can not say enough good things about this company. Alex Morena and all his staff have my deepest gratitude and admiration for a job well done.