HVAC reviews in Verdugo City, California

They arrived at my place, fixed the heating issue on the spot, were quick, and had a reliable guy who explained everything clearly to me.

Here is a rewritten version of the review:

Matt was my technician. He showed up promptly, demonstrated thoughtful consideration, and displayed solid knowledge. His diagnosis was spot-on and fix correct. A special thanks to Kennedy, who answered all my general questions with ease. It's always a delight to speak with a friendly, knowledgeable representative on the phone. Thanks again!

I've had a couple of days of AC issues, but Verdugo Air Conditioning Service got it sorted quickly and efficiently. They handled the whole repair from start to finish, making sure everything was done right. The service was top-notch, covering all bases. Great work - I'm really grateful for their prompt and professional help!

Collaborating with Marvin from Verdugo Air Conditioning Service has been the most impressive HVAC experience I've had. Every phase was conducted with exceptional professionalism. Notable highlights include:

A thorough measurement of my home was taken to determine the correct size of the equipment, revealing that my existing system was one ton oversized. A revised layout for the indoor equipment in the attic was proposed, which significantly improved air efficiency.

I was provided with a top-tier variable speed system, which is highly efficient and far more comfortable than my single-speed system. Additionally, 0% financing options were available, making it easy to budget for the upgrade.

Response times to my queries were prompt and courteous, and new return vents were installed to ensure even air distribution throughout the house. The installation was done flawlessly without a single hitch or miscommunication.

I'm extremely satisfied with my new variable speed heat pump system and have noticed significant savings on my electricity bills. I'll definitely recommend their services to friends. A comprehensive inspection of my system was also carried out by technician Ernest, who demonstrated meticulousness and patience in addressing my numerous questions.

The customer's heater stopped working after a power outage and they searched online to learn how to fix it. They knew what needed to be done but couldn't figure out the correct method. A technician from a company arrived promptly and not only fixed the issue, but also showed them how to do it themselves. The technician recommended upgrading to a newer model, explaining its features and local energy-saving rebates they could consider. Overall, the customer was very satisfied with the service.

I woke up to find my house sweltering at 80 degrees in the middle of July, which is a nightmare for someone with asthma like me. Since our usual technician was unavailable, I had to call around to find someone to help immediately. The fourth company I reached out to answered my distress call and sent Nolan right away.

He got my furnace up and running smoothly again by midday, which felt like a miracle considering it's an old unit that's nearing the end of its life. It turned out there was a malfunction in one of the external wires that needed fixing. Nolan also gave my coils a quick maintenance check and checked the freon levels.

I'm really grateful for their speedy response, especially since breathing hot air with asthma is a constant struggle. Nolan was super polite, respectful, and pleasant throughout the whole process. He kept me updated on everything he was doing with the unit, which put my mind at ease.

Overall, I'm extremely satisfied with Verdugo Air Conditioning Service. They truly earned their solid five-star rating from me.

We recently had our furnace issues addressed by Marvin and Derek, who were part of the second team sent by our warranty provider. They exceeded our expectations in every way. First, they conducted a thorough diagnosis of our heating system before deciding to replace it. We ended up getting a new furnace, but we still experienced problems with heating, which Marvin was able to identify as a separate issue with the air conditioning unit.

Marvin then called in Derek, and together they installed a new air conditioning unit and return vents. Throughout the process, Marvin took the time to explain their methods and reasoning to me. When our thermostat started having trouble reaching the set temperature after the cold weather arrived, we reached out to our warranty provider again, who sent Roger with a plan to install a flue to increase airflow/pressure in the furnace. However, I contacted the original team because I knew that installing another hole in my home for $400 wouldn't solve the problem.

Marvin came back and immediately started effective troubleshooting. He agreed with the code-based solution but believed the issue was more related to internal water flow and air flow. Instead of installing a new flue, he suggested an alternative piece that would improve drainage/condensation efficiency for an additional $45. Our main experience with Marvin and Derek was incredibly positive - they were extremely helpful, flexible, and honest throughout the process. Their patience and professionalism impressed us greatly.

I'm glad to see Marvin again during routine maintenance because I know it will be a seamless experience.

I had the chance to work alongside an exceptional HVAC crew on a recent project, which gave me a great opportunity to observe their expertise firsthand. As a residential plumber, I wasn't familiar with heating systems at the time, but I was blown away by the team's skills and knowledge. Each technician tackled a different component of a complex boiler system - Marvin installed a brand-new mini split AC in the living room, Ernest mounted a high-efficiency boiler on the basement wall, and Derek prepped the wiring harness and copper plumbing for the new system. The team worked efficiently under expert guidance, demonstrating exceptional attention to detail from start to finish. From protecting the homeowner's floors with shoe covers and rug runners to leaving a pleasant scent behind using Mountain Spring Tide, everything was done to perfection. It's no surprise that the customer was thrilled. Since then, this HVAC company has grown significantly and well-deservedly earned the loyalty of every satisfied customer in Verdugo City.

Marvin was top-notch, leading my Verdugo City home's HVAC installation project for an excellent company. They're the go-to choice for reliable system installations anywhere in the city. Marvin consistently brought creative solutions to complex issues. Derek did a fantastic job installing our new system, neatly fitting it into a compact mechanical room. I'm eager to work with them again and wouldn't hesitate to recommend their services - they truly deliver exceptional results.

I had a heat pump fail last night, leading me to frantically search online for AC repair services that could visit on the same day. Verdugo Air Conditioning Service caught my attention, and I was prepared for the usual delay until next week. However, when I got in touch with them, they surprised me by offering a technician within the planned time frame of 10-12 am.

I booked the appointment, and they called back to confirm that the tech, Derek, could arrive even earlier than initially stated - 30 minutes before schedule was fine with me, considering it's a hot summer in Verdugo City. When Derek showed up, he quickly diagnosed the issue and had my AC working again within 30 minutes. I'm extremely pleased with Verdugo Air Conditioning Service, from their efficient administrative process to Derek's prompt and helpful service.

The experience has been so impressive that my spouse and I are now considering upgrading our old unit and addressing other areas of our home. Given the excellent service I received, I'll definitely be calling them for reliable AC help in the future.

They provided an inflated repair estimate without conducting thorough checks. The technician arrived and departed within minutes, failing to inspect the thermostat. A competing service successfully addressed the issue at a significantly lower cost. This experience left me feeling taken advantage of, leading me to discontinue recommending their services.

We recently replaced our old furnace system, which was over 30 years old, with this company's entire setup, and everything went smoothly. The owner explained all the options available, including those eligible for recent tax credits. This owner was extremely responsive and knowledgeable - their experience working in Verdugo City gave them an edge. The team arrived on time as scheduled and did a great job replacing our outdated attic ductwork. We were impressed by the owner's commitment to customer satisfaction. When we had concerns about the placement of our new outdoor heat pump, they offered solutions and even made adjustments at no extra cost to level the ground below it to suit our preferences.

A few contractors tried to fix my Rheem Classic HVAC system on a tight budget, but it backfired when one of them sold me a used contactor at full price instead of replacing it with a new one. The old contactor overheated so much that it melted part of the power line, causing an arc within the unit itself. This led to a short circuit in my thermostat, leaving me worried about damaging the motherboard of the outdoor unit - I thought my system was doomed for life. But after hiring a professional, Derek arrived and sorted out the wiring issue. The HVAC has been working perfectly since then in Verdugo City. I'd definitely recommend their services!

I was referred to this local AC service and I'm thrilled with the experience! Nolan did an outstanding job servicing my unit, ensuring it's running at its best. He walked me through the process and costs in detail. Another technician, Derek, came by to address humidity concerns and potential dehumidifier needs. He's extremely knowledgeable and took a thorough approach, explaining options without pushing sales. I'm taking my time to verify if AC issues have resolved, but I'll definitely continue using their services – we've already got a furnace cleaning scheduled for fall.

This company provided exceptional service, thanks to a team led by Nolan and Derek, who were thoroughly professional and meticulous in their approach. Their detailed estimate was spot on, highlighting only the parts that required attention rather than suggesting a full system overhaul. Unlike some competitors, they took the time to get it right, providing specific model numbers for each component.

In contrast, another company we considered didn't even bother with specifics when asked about key components like the heat pump, furnace, and thermostat. They claimed they'd figure it out on the fly. Needless to say, we were relieved to have found this team, who delivered top-notch installation work that arrived right on schedule.

The technicians took the time to explain how everything works, setting up the system in a way that made sense. Their honesty and dependability are refreshing. We're extremely pleased with their service and would highly recommend them for any HVAC needs. Be cautious when choosing other companies in the area – this one truly stands out from the rest.

I recently encountered a furnace issue at my home, which I managed to temporarily stabilize. However, it wasn't until the end of the business day that I realized the problem was still present. I called the emergency number, hoping for assistance outside regular hours. When Derek, the technician, arrived, he went above and beyond what was expected. He gave me a quick estimate of how long it would take to fix the issue and began working right away. Once he identified the problem, he explained his plan and carried out the necessary repairs with ease.

Derek was efficient, knowledgeable, and friendly, making me feel at ease throughout the process. He took care to protect my home and property by covering furniture and flooring with drop cloths. The entire experience was stress-free, thanks to Derek's professionalism and positive attitude. I had previously used this company for a boiler replacement job, which was done flawlessly. Now that I have a new boiler, I'm impressed with the quality of work.

I would highly recommend this company to anyone in need of home repairs. The technicians, like Derek, clearly take pride in their work and provide excellent customer service. It's clear that the team is dedicated to delivering high-quality results and providing a positive experience for customers.

Ernest was great, taking the time to discuss various repair options for my heater. He came across as very professional. Update: The repair itself went smoothly, with Leonard, Marvin, and the rest of the team displaying similar professionalism. After the job, we found some dust and insulation coming out of our vents. This required a few extra days of cleaning, mainly because we have a small dog that's prone to eating anything on the floor. Even the closet vents got affected, leaving clothes with a bit of debris. As customers, we're not typically looking forward to cleaning up after service calls. We reached out to Verdugo Air Conditioning Service about this and they told us it's a common occurrence. My suggestion would be for them to find a way to minimize dust escape or provide mesh vent covers that can be left on with instructions on when to take them down once the debris is gone. Overall, we'd definitely use their services again and recommend them to others in Verdugo City.

I've had two consecutive years of heating issues, with the previous company being unable to diagnose the problem. Last winter, we made it through on borrowed time, freezing our house in the process. This year, when the cold snap hit, I called a new HVAC service and was blown away by their professionalism. Marvin, the owner, came across as down-to-earth and easy to talk to. The technician, Roger, went above and beyond - he found that my humidifier filter was clogged, causing water to back up into my air ducts and break them off completely. Instead of warm air reaching me, it filled up under my house. What impressed me most was the attention to detail; unlike the previous company, Roger wasn't just surface-level in his investigation. He identified a potential problem that they might have missed, which is no small feat. As a result, he not only replaced my clogged filter but also ordered one and will install it. Additionally, he fixed my broken air ducts, upgraded my circuit board, and performed routine maintenance on my heating system. What struck me was Roger's impressive work ethic, considering his youth. Overall, I'm thoroughly impressed with this HVAC service and highly recommend them - if you're lucky enough to get Roger as your technician, you're in for a treat.

I recently hired Verdugo Air Conditioning Service to replace my outdated HVAC system, which included a 5-ton unit and two 2-ton units. The process started with Leonard, who came to my home to inspect the units and air handlers in the attic. He walked me through various options and I ultimately chose the Daikin fit system.

Leonard explained that this system not only cools but also heats to some extent with its built-in heat pumps. They managed to install the system quickly, accommodating my tight schedule. The team leader and crew were extremely professional and treated my home as if it was their own.

However, there were some initial difficulties connecting the new one-touch thermostat from Daikin, replacing the outdated wheel unit. Once it was set up, everything has been working flawlessly. One notable difference is that the upstairs of my house stays cool during the day even when the units aren't running. This was a stark contrast to my old system, which would make the upstairs unbearably hot and take hours to cool down.

Leonard was a frequent visitor during the installation process, ensuring there were no issues and addressing any questions or concerns I had. His dedication and attention to detail were impressive. Overall, I'm highly satisfied with the service provided by Verdugo Air Conditioning Service and would recommend them for any HVAC installation.

We had a worn-out wood/oil heater from 32 years ago, an outdated model now hard to find. The manufacturer's shutdown made parts virtually impossible to get. But then Ernest, the service tech at Verdugo Air Conditioning Service, came through. He spent countless hours online and managed to track down the rare components we needed. With his help, he got our heater running smoothly again. We're extremely thankful for his dedication and expertise. His work exceeded expectations - it was truly outstanding.

I highly recommend this heater repair service. Upon returning from a trip on a chilly Sunday, I found my home freezing due to a faulty furnace. The next day, Ernest came over in the afternoon to diagnose and fix the igniter issue. However, problems persisted, so he returned the following day to inspect again. This time, he identified another sensor that needed replacing. Working with Ernest was excellent. My Verdugo City home is now warm and cozy, and the furnace works flawlessly.