Home Services reviews in Deerfield Beach, Florida

Great company! Great people! We use personally and have referred to several clients as well. Everyone from the office to the field are very professional, accommodating & super friendly. Top Notch company!!

I have dealt with Hitman for several years and clearly they don’t appreciate customer loyalty. Tanya, the manager, is unprofessional in the way she communicates with clients and is undoubtedly unaware of the credo that “the customer is always right”. An order was placed to one of my properties without my consent and an invoice was sent to me. This was the second time this situation has happened where my tenant noticed someone at the property from Hitman without such consent. The first time it was chalked off to miscommunication and the second, surprise surprise, miscommunication again according to the owner John. However while speaking to Tanya, who btw considers herself a Customer Service Manager, when I said she probably misunderstood my request, she responded with, “No, I heard correctly.” So according to her when I received the text for services at my properties and I called my tenants to see if any services were needed and they said no, I must of had a temporary lapse of judgment for that 2-3 minute conversation we had while scheduling. Right….🙄. So not only was I spoken to unprofessionally, practically told I was a liar, and had an appointment scheduled without my consent, she ended the conversation by hanging up on me mid-sentence, while I was trying to confirm my upcoming appointment. When I called back I asked to speak to the owner John to complain of such treatment and disregard and was received with the questioned why? I’m sorry, I didn’t know I needed to give you a reason. Minutes later, the owner John calls me to be apologetic and chalked it up to “miscommunication”. As I started to explain myself, the conversation veered to how ALL of his clients are put on a set schedule for preventative reasons and that I was automatically clumped into this schedule, without my consent or knowledge btw, and that most don’t wait for an ant to walk over their check to call for their services. That’s odd bc I have been dealing with you for quite some time now and that’s not how we handled my properties, but now I am told otherwise?? If this was to be the case trust me this would have been dealt with immediately. Here I am thinking this would be resolved amicably, but the way he was responding, not so much. I told him that that might be ALL of his clients but I am not all, I am one. I know how I run my business and I decide when and where I need their services provided. I don’t need to be told as to how I should have their services conducted for me. Truly disrespectful. Needless to say I pulled my accounts and services by the end of that conversation and will be looking for another company that appreciates and talks to their customers with respect and appreciation. Sad bc I have been with them for awhile and I tend to be loyal to the businesses I work with if they are worth my time and business. I was going to add two more properties to my account and although I may not be like ALL of his other clients in a SET schedule, I was a loyal paying client when needed. I may not have fit his ideal client situation, but a business owner should know better that when it comes to client sustainability and growth, it all comes down to how you treat you customers and word of mouth.

Best experience at Hitman Termite and pest control after shopping for opinions. These are well informed workers that understand the industry. I couldn't be happier with the efficiency and promptness of their work and customer service. I 10000% recommend!!

Stuart and "D" came to my house today. They were very professional, and asked all of the right questions. I took the time to let them know the issues we were having and they in turn took the time to make sure they addressed the issues accordingly. They did a great job and I highly recommend them and this company.

We have been using Hitman since we moved into our new home 4+ years ago. Di visits monthly and we have been extremely happy with the service!

Finally!!! After using several companies that seemed to attract bugs with their spraying, Hitman came out and took care of it with the first service call. Now I have been using them for years and this is now my 4th home that they have kept "pest" free. These guys are very professional and anytime I have had an issue or even a question, they were there to answer them every time without delay. I would recommend them to anyone.

I hired Hitman when he first started at our Company and have never had a complaint! I have referred him to relatives and they have been satisfied with the service. Very professional and the results are real! I will continue to offer Hitman our business and refer to all friends and family! Thank you!

I’ve had Hitman service my property for over 6 years. They are responsive, so a great job and keep my house free of insects.

I use Hitman personally for my home and professionally for Lexus of Pembroke Pines and Toyota of Hollywood. As a corporate executive I appreciate and honest professional company that cares about their customers and their reputation. They are the best. Awesome

I contacted this company shortly after I witnessed a small number of termites flying in my kitchen. The company was very flexible in their scheduling and contacted me to ensure that I had all the materials needed to make the tenting process go smoothly. They were professional but also friendly during the inspection and gave great advice/information. It has only been a few days since the job was completed but so far, I'm satisfied.

Hitman has great client service. Ashley was so helpful and nice. They came out the same day and assess the issue and took care of it on the spot. Definitely will recommend and use them again.

Amanda was great and very informative on termite issues, then set me up with a inspection with John. John was very honest, no pressure and I could sense he was looking out for my best interest on the termite issue of my home.John explained everything & my options clearly, I made a decision and John was able to squeeze me in his full schedule. Integrity, Honesty, and Trust is what John's focus and intentions are for his great
company, and that is hard to find in companies now days. Hitman John is the place, and great staff. Look no further. All The Best to you all, Thank You Sincerely.

Owner of company came out to my apartment and used several harmless chemicals and made sure i understood everything he was using and how it will work. Amazing service and he did everything within 30 minutes! Reasonable price for doing a through extermination and he was very personable! Love this company, definitely will refer to anyone who needs an exterminator!

We absolutely love hitman pest control! We needed a tent on our house and the owner John accommodated to our scheduling needs! They came out , got the job done and were efficient and professional! We highly recommend him to everyone . Thanks hitman !!!

The absolute best team you could ask for! Like having a member of your family that you like coming to service your home. Inhabe used them for nearly 15 years. I highly recommend them!

This is a great company, Ed is my tech that comes to my home and he always goes above and beyond when he is there. he is always on time and i love that he calls me when he is on his way and when he is leaving. I completely trust him. i recommend this company to every one. i give them 100 stars. i am so grateful to the whole staff here at hit man.

Hitman services our home monthly and recently fumigated for termites. We had so many questions and concerns. John was very patient and put our minds at ease.
His staff is very professional and very polite. Keep up the good work!
Highly recommend Hitman Pest Control.

Best experience ever!!! Not only does Hitman take care of my personal property inside and out they also take care of a 22,000sq. ft. estate I run down in Miami. They are professional, courteous, and do a VERY VERY thorough job. I would definitely recommend this company to take care of all your pest control needs.

Dee is a professional, who takes the time to explain what he is doing if I have questions about any applications he is performing. He respects my property and always leaves it the same as it he finds it. I would highly recommend Hitman and Dee’s services to anyone needing pest control in our area.

Great folks at Hitman. Very reliable, fair, and honest. They have been servicing our home as well as many of my neighbor's homes for years.

They uphold their termite warranty for one year and come back for additional treatments when needed free of charge.