All reviews for Sunshine Heating & Air Conditioning

Had major difficulty solving my a/c issues with two other companies in my area who tried to up charge immediately, and beat me for money.

My unit was still under warranty for parts but it was up to me to find the right company for the labor.
So, I contacted *Sunshine Heating and Air Conditioning* whom I should've called in the first place.
Sunshine was honest, fair, and upfront with pricing, and handled all my warranty issues...once they did their diagnostic test, we agreed on labor price...There were no hidden fees involved, or falsely finding problems in my situation to add to the bill.

Sunrise sent over the right service HVAC guy who is also the field supervisor for their company...This set very well with me...knowledgeable was what I needed...He was on time and very professional, and in the same breath, he has a sense of humor...Me being extremely frustrated, this humor calmed me down, knowing that if he wasn't worried, then neither should I...

(Ted Duarte) was the guy they sent to my property, and Ted knew exactly and what to do, and without hesitation...He walked me through the entire process, and assured me that he could get me up and running soon... My compressor was shot but still under warranty Ted went above and beyond to get me a new one the next day...His company drove to another city to pick it up for me so I wouldn't have to wait on delivery trucks and processing hold ups...

Folks👉This is my go to guy from now on and if your having any a/c issue I'd definitely recommend Ted and his company for service done right.

I'll be sure to tell all my friends who have a/c issues to call Sunrise and ask for (Ted) specifically, now & future...

This is the guy and if you don't request him , (Hint) you may not get him.
I don't normally give long reviews of this magnitude but I was extremely impressed by this company and workers... if you find time to finish reading this review and happen to call on Sunrise for A/C repairs you'll understand why I took the time.

Thanks Sunrise

Great job Ted! You the man...
💪5🌟

From start to finish this has been a great experience. I received many quotes, but this was the best deal. Then the quality of the install was amazing. Even after I got the new unit any questions or problems are always handle quickly and professionally. Highly recommend!

Anthony is the ultimate professional. He has always provided detailed explanations of the service he provides. Thank you, Anthony.
I have done business with Sunshine for almost 20 years. Their customer service continues to be excellent.

Let me say this company was recommended by a friend and we couldn't be happier. The installers who came were absolutely professional, polite, and absolute hard workers. They were on time and got the job done quick and efficiently. I would highly recommend this company to anyone who needs a AC installed, serviced, or repaired. I will never use another company at all. A+++++

This company is trustworthy, professional and will do the job right without trying to take money from you. I worked with Danny Obannon who conducted an evaluation on my air conditioner who was installed by another company that i continued to have problems with. Danny gave me an unbiased honest opinion about what should have been done and how to go about getting it corrected. Unfortunately, this industry is filled with contractors and people who just want to do the bare minimum, take your money and move onto the next job. Danny and Sunshine Air are not one of these companies. He was recommended to me from a neighbor who had his AC installed by him. My only regret is not using Sunshine Air to install my ac also. I highly recommend him.

We have always appreciated the attention with which Sunshine Heating and Air cared for our HVAC system, but yesterday they went above and beyond. Anthony spent hours trying to find the source of our leak. He was determined to get to the source and was persistent and imaginative in his detective work. In addition to being knowledgeable, Anthony was a pleasure to work with and talk to. A big thank you to the whole Sunshine team.

I used Sunshine for AC maintenance over the course of several years as well as to install a new hvac unit in our home before we sold it. Service was always prompt and professional, and I have recommended them to several clients as well. We have since moved to South Carolina and are no longer customers of Sunshine but I called today to ask for an unbiased professional opinion on quotes and recommendations we received for our new home (AC install and duct work). Brenda was very generous with her time and went out of her way to help me make an informed decision. Sunshine has definitely earned my trust over the years!

we got the whole works. new unit inside and out, new duct work, new attic insulation and moved vents for better air flow. they are so nice to work with we were having other construction work done at the same time and we were able to coordinate perfectly. all the staff everyone that came and worked on the unit was/is amazing. absolutely no problems or issues. one of the best purchases we have made

Updated: We have had Sunshine Heating and Air install as well as maintain our heating and air system going on seven years now. Brendas in the office is amazing and always calls to remind us when we need to schedule our maintenance. I think the twice a year maintenance plan is worth the money and peace of mind. Sunshine has always been prompt and has done an amazing job. Even through Covid. I would recommend them. They service Wedgefield and surrounding area.

I just had Ted out from Sunshine Heating and Air for maintenance and service. Ted did a thorough job on the maintenance and add freon as our unit kept freezing up. He fixed several issues and gave our unit a clean bill of health. I was so impressed I signed up for their annual maintenance agreement and will ask for him again. Thanks for doing a great job. You were knowledgeable and professional. That is one good employee!

Follow up 2020: I highly recommend this company. We ended up replacing our system. As the evaporator coil sprung a leak. It was a older unit. So we opted to replace instead of trying to put a bandaid on it. They did a great job. They moved our unit from the garage floor to overhead to free up space. It has been working perfectly. Brenda and Ted are the best!! Thank you for your follow up and professionalism.

Pleasure to work with when installing my A/C system. I have worked with several other companies in the past, and Sunshine was by far the most thorough in inspecting the current system, and honest in recommending me options at a realistic price point. Technicians doing the install were friendly, timely, and professional. I strongly recommend this team, and will work with them in the future. Thank you!

I spoke with Brenda at Sunshine Heating and Air yesterday to schedule a service call which she quickly did for today between 9:00am and 11:00am.
I was contacted via text at 9:00am this morning telling me that the technician was on his way.
Donovan Arrived shortly after that to perform a maintenance service call, he explained what he was going to do and answered all my questions.
All in all, great company to work with, professional, on time and a really good value that I went ahead and signed up for their preventative maintenance program which includes 2 regular calls in a year and if required in between for any issues, the trip charge would be waved.
They came highly recommended by one of my neighbors.
I give them 5 stars and would give them more if I could

Today, I had a very honest, knowledgeable and professional AC technician named Dustin who represented this company exceptionally well. This is the first time using their service and will definitely continue to do so. Dustin also pointed out that the float switch that was said to be broken by a previous company was indeed in perfect working condition. That company tried to rip me off by charging me close to $300.00 for a new one when compared to the $174.00 price sold by Sunshine Heating and Air Conditioning. Thank God, I didn’t listen to that company’s technician and saved the part they removed. Make this company your first choice for servicing your AC unit.

We purchased an air conditioning unit and it works great , we have had it for a few years now and we have had zero problems . What really makes Sunshine Air stand out is their customer service ! from installation to the routine maintenance they are professional , knowledgeable and friendly .
We highly recommend them .

I have had a service contract with Sunshine Heating and Air now for 4 years. Over these 4 years, there have been 3 different gentlemen come to my home twice per year for the service. Everyone I have dealt with has been super friendly and their technicians always take the time to show me any concerns they have found. Today I was told that it's time for a new unit...and they showed me the corrosion of the current unit. With such high costs of units these days, I will be getting several quotes, but hope Sunshine's quote is competitive as I have been very happy with their service over the years and look forward to retaining their services.

After 16 years, the inside unit died, and the outside unit had to be replaced for the 3rd time...
I looked for estimates (4 companies) and Sunshine Heating & Air was the runner up.
The price was the best for Trane equipments we chose. Bob was very helpful and provided us with options without pressuring us in any way.
Their estimate was 2% lower for the same services and exact same units (inside and outside - 15 SEER - V/S - be careful and consult Trane .pdf's online). But we did not go with them just because the price was about the same, and we had an account already open with Lowe's - we did not want to apply for another credit line with a local community bank.
But I would consider them - as for other unit combinations (not our choices), they had much better prices than the other companies, including Lowe's contractor.
Hope it helps.

Im calling to make an appointment because my A/C is not working. I send text message and anybody call me back.
Im client for many years and have some problem with my A/C and finally they replace me the unit. I need appointment at soon it's possible.

Had a new AC installed summer 2018 at my rental. They installed it very poorly as it has stopped working/blowing cold 2 times in 13 months. Both times they at least admitted fault in improper installation. However, the second time it went out they took 3 days to get out to the house. I am not happy having to send "I apologize" gift cards each time.

We had them install a new system 6 years ago. Ever since the system was installed, the outside unit would randomly cut off/not start/draw too much current. We gave them the benefit of the doubt of 6 years (and literally thousands of $$$, we have all the receipts/records). Finally went with a different A/C company, come to find out Sunshine had not installed the surge protection correctly and had not installed new capacitors or start kits like they claimed they did.

I don't think Sunshine itself is as dishonest and incompetent, but the subcontractors they use. These guys are clueless, installing things wrong or make things worse by breaking new things. If you use these people, be sure they don't send one of those subcontractors.

A/C wasn’t blowing cold, had appointment and told me I needed a whole new a/c system to the tune of $6000-$8000 after barely looking at it. I got a second opinion. Turns out I only needed a $220 capacitor. That’s it! Buyer beware. What a scam.

Our rental property business has used Sunshine for over 20 years and for the most part it has been a good relationship. However, today I have ended this business relationship over what I feel was an inflated invoice and the condescending attitude by one of the owners.

Ok so our AC stops blowing air. First technician comes out and it seems like he doesnt really know what he's doing. Ends up telling us we have to turn off the AC completely for a coil to defrost and theyll come back the next day. Next day comes and a new technician doesnt even know why he's there, so we have to re-explain what's going on and that they had us turn the AC off to let a coil defrost. This guy is actually competent and finds that we have a refridgerant leak, not only that but he finds the exact location which was great, only bad thing was since we are renting they had to send it to our management to get the repair approved. Fine enough. So another day comes, have the repair approved, and the FIRST technician we dealt with shows up and is completely unaware why he came!!! We told him about the leak and he just said "How am I supposed to fix that?". WHAT?! So he leaves being absolutely useless and incompetent, and we have to wait ANOTHER day to get the AC fixed. Note that it's summer and the inside of our place is at 92F!! Theyre supposed to send someone to ACTUALLY FIX IT tomorrow. So I guess we'll see how that goes. If you like being without AC for 4+ days due to this company, I highly recommend them.