ServiceMaster Professional Services Tallahassee

Don’t waste your time with this joke of a company!!! Had kitchen fire and insurance recommended them. They sent two twenty year old +-boys who spent more time on their phone then cleaning soot off ceiling. Got there at 9:30 took 1 to 1 1/2 lunch and left at 3:00 PM. Took them 2 weeks to do what my wife or I could do in a full day. Still wasn’t cleaned and had to redo ourself around top of cabinets and behind stove and fridge. They said Service Master said they would take care of everything and make sure everything was complete so I let them do it. BIG MISTAKE I had to get a hold of my agent to get the ball rolling. Peadman Heating and Cooling come out and replace all ductwork. They did a Great job . I paid 1st half to get them going into insurance could pay. kept asking Andria about my cabinet doors that were burnt all I got was her saying it’s on my desk. This was me calling every Friday!!! Still never got back. My doors or my Molding that the two youngsters took. I again went out and got quote from a cabinet guy and had it approved to replace all doors due to no one carrying my type cabinets. This fire happened on January 6 during the cold spell. No heat due to soot in duct work. and was around 50° inside house. Service Master drug their butts.around with excuse after excuse finally had heat on March26. Had no problem with Brain and the workers he brought with him. He was professional. The Manager well… definitely need to be replaced. It’s best to find someone else at least for fire damage!!! Charged insurance company $13,000.00. what a rip off! Another person in my town had the same problem with them not doing their jobs and same two dit Witt’s!!! I told my agent not to recommend them to his other clients. Called Cooperate and filed a complaint. We documented everything and when house is back together will possible pursue further action.

Great people!

Great service!